Cutting communication costs is business’s biggest mistake

https://is1-ssl.mzstatic.com/image/thumb/Podcasts211/v4/22/e9/ef/22e9ef10-7385-5e8e-695d-22fe958b5551/mza_6895369620224611918.jpg/600x600bb.jpg

Pantrium, Truth of Business Leadership

Christie H.Kristensen

35 episodes

3 days ago

Welcome to the pantrium podcast, where bold leaders and founders reveal what it really takes to build, grow, and lead. Hosted by Christie H. Kristensen, this is not just another business podcast. We go beyond the buzzwords to uncover the raw, unfiltered stories of visionaries who challenge the status quo. Success is never just about technology—it’s about people, tough decisions, and the lessons learned along the way. Tune in for powerful insights, bold conversations, and the inspiration to fuel your own journey. Subscribe now!

Business

RSS

All content for Pantrium, Truth of Business Leadership is the property of Christie H.Kristensen and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Business

https://d3t3ozftmdmh3i.cloudfront.net/staging/podcast_uploaded_nologo/42320121/42320121-1753993383172-04107eccf927c.jpg

Cutting communication costs is business’s biggest mistake - Andrew Stevens at Quadient

Pantrium, Truth of Business Leadership

41 minutes 10 seconds

9 months ago

Cutting communication costs is business’s biggest mistake - Andrew Stevens at Quadient

In the latest podcast episode, Christie H. Kristensen sat down with Andrew Stevens, Senior Director, Enterprise Digital Product Marketing at Quadient, to tackle a big question: Why do companies invest millions in tech but still fail at the one thing customers actually care about—clear, relevant and consistent communication?

They discuss the pitfalls businesses face when prioritising cost reduction over customer engagement, the importance of integrating technology to enhance customer experience, and how effective communication can create a sustainable competitive advantage. Andrew also shares his career journey, insights on overcoming organisational challenges, and the future role of AI in customer interactions. If you're passionate about customer-centric strategies and technological innovation, this conversation is a must-listen!

00:00 Introduction: The Evolution of Communication

00:29 Welcome to the Pantrium Podcast

01:12 Meet Andrew Stevens

03:48 Andrew's Career Journey

06:16 Customer Engagement and Technology

11:52 Challenges in Communication

33:20 The Role of AI in Future Communications

39:17 Final Thoughts and Wrap-Up

Music from #Uppbeat (free for Creators!):

https://uppbeat.io/t/night-drift/the-...

License code: DCXZVUNGAWM48HT0