In this episode of the Pantrium Podcast, Christie H.Kristensen sat down with Mads Otto Hassert, Senior Account Manager at Google, whose path from a small Danish town to New York and Los Angeles has shaped a sharp perspective on leadership, culture, and innovation. An honest conversation exploring what it means to lead in the “messy middle” of AI adoption - a moment when the rules are still forming, yet the pace of change keeps accelerating.
Mads reflects on how cultural shifts across Denmark, the UK, and the US shaped his confidence, communication style, and approach to opportunity.
They explored why AI should bring customers closer, not push them away, and how companies like Top Denmark are using simple generative AI applications to improve experiences without losing the human element.
Throughout the discussion, Mads emphasises that leaders don’t need to build AI - they need to learn how to apply it. The true advantage lies in experimenting early, starting small, and embracing continuous learning rather than waiting for a perfect roadmap. We also touch on the evolving pressures facing marketers, and why AI, when used thoughtfully, becomes a creative multiplier rather than a threat.
The conversation closed with reflections on grounded leadership, inspired by figures like Demis Hassabi from DeepMind, and why humility combined with ambition will define the next generation of leaders. This episode offers a clear, practical look at how to navigate AI, cultural change, and customer expectations with confidence and curiosity.
00:00 Introduction and Guest Welcome
00:57 Fun Facts and Personal Background
02:16 Career Journey and Lessons Learned
05:14 Cultural Differences in Professional Settings
09:36 Customer-Centric Business Strategies
11:18 AI in Business: Trends and Applications
20:01 Navigating AI and Professional Growth
24:20 Future Outlook and Closing Remarks
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Join us in this insightful episode of the Rewired Miniseries as we explore the transformative journey of technology over the past 25 years with Meri Williams, former CTO at Plao and Chair of the Lead Dev Conference.
We explore cultural shifts—from the rise of open-source and developer-led growth to today’s AI-driven workflows. The core theme is: what can leaders learn from the hacker ethos—building in public, leading without control, and balancing speed with ethics in a world where anyone can ship?
Delve into the shift from traditional coding to AI-driven workflows, the critical role of open APIs, and the changing landscape of software development. Discover the impacts of hyper-growth, the need for ethical considerations in AI, and the future of legacy systems. Whether you're a seasoned tech leader or an aspiring developer, this episode is packed with valuable lessons and forward-thinking insights.
00:00 The Evolution of Engineering Roles
01:06 Introduction to Rewired Miniseries
01:22 Meet Meri Williams: A Journey Through Tech
02:06 Reflecting on 25 Years of Tech Evolution
06:35 The Impact of Silicon Valley Culture
08:45 The Shift to Open Systems and Collaboration
18:55 The Role of Open APIs Today
28:00 Generational Shifts in Software Engineering
28:49 Advice for Newcomers in a Rapidly Changing Field
30:44 The Role of Managers and CTOs in the New Era
33:02 AI's Impact on Software Development
37:50 Ethics in Technology: A Growing Concern
40:43 Legacy Systems and Technical Debt
47:10 Preparing for the Future of Software Engineering
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In this episode of Rewired, host Christie is joined by Michael Wallis-Brown, Senior Executive at FIS to explore the transformation of telecommunications companies from mere connectivity providers to financial services enablers. The discussion delves into how telco airtime has become a currency, the role of mobile devices in driving trust and financial inclusion, and the evolving landscape with AI, super apps, and emerging markets. Michael also shares insights from his extensive experience in the global telecommunications and FinTech sectors, offering a comprehensive view of the current and future opportunities in digital finance. The episode highlights the convergence of telco and traditional financial services, the importance of regulatory frameworks, and the potential for innovation and inclusion in the global digital economy.
05:24 The Role of Mobile Devices in Financial Inclusion
07:21 The Impact of AI on Financial Services
09:51 Super Apps and Global Financial Services
11:20 Telcos and Financial Services: A Balancing Act
15:19 Regional Perspectives on Financial Innovation
18:13 Customer Trust and Value in Mobile Banking
23:13 Telco-Based FinTech Products: Challenges and Opportunities
32:51 The Future of Telcos and Financial Services
38:20 Final Reflections and Call for Collaboration
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In this episode of the Rewired mini-series, host Christie H.Kristensen is joined by Sumeet Ahuja, a seasoned product and tech executive turned entrepreneur with extensive experience across mobile, telecom, FinTech, blockchain, and AI.
They discuss the significant technological shifts over the past 25 years, from Web1 to Web3, the rise of AI, and the future of programmable commerce and open-source innovation.
Sumeet shares insights into the evolution of the internet, the importance of ecosystems, governance, and compliance in product development, and the imperative for continuous learning and cognitive strengthening in the face of rapid technological advancement.
They also delve into the potential and challenges of super apps, the role of AI in transforming legacy systems, and the necessity of balancing innovation with ethical considerations and guardrails.
00:00 Welcome to Rewired: Exploring 25 Years of Tech Evolution
00:29 Meet Sumeet Ahuja: A Journey Through Tech Industries
01:45 The Pivotal Shift: Web1, Web2, and Web3
02:15 The Current AI Movement: Renaissance and Inflection
03:51 Building Products in the Age of AI
19:13 The Evolution of Commerce: From PayPal to Embedded Finance
22:55 The Future of Super Apps and Ecosystems
27:31 Programmable Products and AI Agents
30:30 Learning from the Past: Mistakes and Lessons
36:36 Open Source Models and Guardrails in Innovation
42:01 Legacy Systems and Staying Innovative
44:22 Final Reflections: Thriving in the Next 25 Years
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Has communication in banks, financial institutions, and insurance companies turned into a Wild West?
Join Christie H. Kristensen, Co-Founder of Pantrium, as she moderates a dynamic debate with industry experts Jenny Gafner (Ikano Bank), Kristina Lunde (Norli Liv og Pension), and Casper Bech Andersen (Quadient).
Together, they unpack the complexity of streamlining communication in highly digitalised sectors like banking and financial services - exploring how organisations can move from scattered systems and siloed ownership toward a unified, customer-centric communication strategy.
Key themes include:
The challenges of fragmented digital communication
How to balance AI and automation with the human touch
Breaking down internal silos and fostering collaboration
Empowering business users and engaging end-users in system decisions
Building communication strategies that truly drive loyalty and trust
Don’t miss this lively and insightful conversation hosted during Quadient Innovation Day Copenhagen 2025, where Pantrium proudly served as media partner.
In this episode of the Pantrium Podcast, Christie Kristensen sat down with Claus Richter (Visa, ex-Nordea, P27) for a conversation that feels less like an interview and more like pulling back the curtain on the reality of leadership.
Claus shares the unvarnished truths of his career journey: moving across countries, walking away from toxic workplaces, and discovering that sometimes the best opportunities appear when you least expect them. He talks about the importance of broad experience, why having a career plan can accelerate growth, and how a single night of connection turned a struggling team into a united one.
What makes this conversation worth your time? It’s not the résumé highlights — it’s the honesty. Claus reminds us that leadership isn’t about certainty or perfection. It’s about building trust, embracing change, and having the courage to keep moving even when the path is unclear.
00:00 Introduction and Key Takeaways
00:25 Welcome to the Patrium Podcast
00:54 Guest Introduction: Claus' Fun Fact
02:12 Claus' Multinational Experience
03:56 Early Career Challenges and Learnings
07:37 Navigating Toxic Work Environments
09:14 Developing a Career Plan
19:01 Leadership Challenges and Team Building
30:22 Adapting to Generational Shifts in the Workplace
37:23 Future of Leadership and Social Responsibility
39:51 Final Thoughts and Farewell
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In this episode of the Pantrium Podcast, host Christie H.Kristensen sat down with Balazs Fonagy, AI Executive Director at Supercharge to share candid insights on his own term 'Digitalisation 2.0'.
Balazs knows what it means to pivot. From leaving the “red ocean” of marketing to charting new paths in digital consultancy, he’s lived through the waves of transformation. But now, AI is rewriting the rules for everyone.
In this conversation, Balazs shares how the comfortable ride of the last decade has been disrupted by the arrival of ChatGPT - forcing consultants, designers, and leaders to rethink their value in the market. He argues that the era of deterministic software is over, and that product designers and UX professionals must embrace AI tools to have smarter, more constructive dialogues with their engineering teams.
Discover the impact of generative AI on product design, and learn why embracing technological advancements and continual learning is crucial in today's fast-paced digital world.
00:00 Introduction to Blue and Red Oceans
01:11 Welcome to the Pantrium Podcast
01:47 Fun Fact
03:43 Career Journey and Early Turning Points
05:26 From Marketing to Tech Industry
08:28 Challenges in Product Design and UX
16:35 The Era of AI-Driven Software
19:06 Navigating Rapid Changes in AI and Prototyping
24:17 The Importance of a Good Brief
24:50 AI Tools and Human Expertise
26:54 The Future of Interfaces
29:30 Voice Assistants and AI Adoption
30:51 Challenges in Technology Adoption
35:38 Consultancy in the Digital Age
41:21 The Need for Transformation
42:48 Final Thoughts and Advice
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In this episode of the Pantrium podcast, hosted by Christie Kristensen, David Pontoppidan, Head of Business AI for Nordics & Baltics at SAP, joins the discussion to explore the changing dynamics of leadership in the era of artificial intelligence.
Covering his career journey from sociology and the military to SAP, David shares insights on how AI is reshaping the role of leaders, encouraging a shift towards creative and strategic thinking. The conversation also dives into the importance of versatility, cross-functional teamwork, and the ability to lead a synthetic workforce combining both human and AI elements.
Tune in for deep insights into the future of corporate transformation and leadership.
00:00 Introduction to AI and Leadership
00:47 Welcome to the Pantrium Podcast
02:01 David's Fun Fact: A Passion for Ornithology
04:36 David's Career Journey
07:49 Lessons from the Military
11:16 Transition to SAP and Cloud Transformation
14:27 Navigating AI and Organisational Change
19:06 The Future of Leadership in the Age of AI
35:11 Horizontal vs. Vertical Leadership
40:52 Key Takeaways and Final Thoughts
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In the latest Pantrium Podcast, host Christie H. Kristensen sat down with Kristina Mydlar, founder of Mydlar Consulting Limited, to discuss why founders need AI therapy.
After a redundancy during COVID, she launched her own fintech consultancy and learned first-hand that building something meaningful is far tougher than the glossy headlines make it seem.
We talk about the overwhelm founders face with AI: endless tools, big promises, and no clear starting point. Kristina calls it “AI therapy” - helping leaders cut through the noise, focus on what matters, and actually integrate AI into their workflows.
From the hard truth about fundraising (spoiler: it’s not just sending an email and waiting for money to land) to the power and pitfalls of networking, this episode is an honest look at what it really takes to succeed in fintech today.
Plus, we discuss her new book The FinTech Doctor - a guide for first-time founders who want to avoid rookie mistakes, scale with confidence, and keep pivoting until they win.
You’re in for a treat:
04:15 Starting a Consultancy During COVID
06:05 Challenges and Strategies in Fintech Consultancy
08:44 Advising Clients on AI Integration
14:44 Fundraising Insights for Startups
22:49 Recipes for Success
32:17 The FinTech Doctor Book
35:57 Final Thoughts and Inspiration
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In this episode, Christie H.Kristensen is joined by Mike Todasco, former senior director of innovation at PayPal and an AI teacher, who brings a wealth of knowledge on AI, innovation, and leadership.
Christie and Mike delve into what it means to be an AI-first company and the essential steps required to thrive in this fast-moving world. Mike shares his unconventional career path, his experiences at PayPal, and the importance of fostering a culture of innovation.
They also explore the transformative power of AI tools, the implications of advancing technologies on the job market, and practical advice for adapting to future challenges.
This episode offers invaluable insights and actionable takeaways on navigating the rapidly evolving tech landscape.
00:00 Embracing AI in Business
01:07 Welcome to Pantrium
03:07 AI Video Generation
04:52 Lessons from Finance
06:27 From Finance to Tech
10:48 PayPal and Embracing Innovation
17:13 Creating a Culture of Innovation
23:58 The Rise and Fall of Early Tech Innovations
25:26 Understanding Customer Needs Over Technology
28:51 The Future Impact of AI on Jobs and Education
34:31 Leveraging AI Tools for Efficiency
42:12 Adapting to Rapid Technological Changes
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We recently sat down with Patrick Moloney from Ramboll where he shared some of his insights from the world of sustainability consultancy and his fascinating international experience.
Discover the importance of resilience in sustainable business practices, the challenges of effective communication, and fascinating insights from Patrick's career journey, including his unique experiences in Central Asia. Gain a deeper understanding of sustainability beyond the typical narratives and learn how businesses can integrate these essential practices for a better future.
00:00 Don't Give Up: The Resilience of Sustainability Professionals
01:25 Welcome to the Pantrium Podcast
01:56 An Irishman's Unique Journey
02:33 Exploring Turkestan: A Land of Contrasts
06:30 A Man-Made Tragedy
10:37 Communicating Sustainability: Challenges and Strategies
20:19 Defining Sustainability: Beyond Buzzwords
22:52 Economic Behaviour Across Industries
23:26 Sustainability in a Geopolitical Context
24:43 Business Resilience and Sustainability
26:30 Challenges in Promoting Sustainability
35:47 The Role of CEOs and Boards
38:02 Foresight and Future Business Ecosystems
44:50 Leadership and Inspiration
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In this episode of the Pantrium Podcast, we sit down with Jasmine Chua, Senior Account Manager (ISV) at Amazon Web Services (AWS) and Culture of Innovation speaker, to talk about career reinvention, leadership, and the power of adaptability in a fast-changing world.
Jasmine shares her inspiring journey — from aspiring pilot to tech leader — and the lessons she learned along the way. We talk about how to navigate unexpected setbacks, build confidence in your decisions, and why soft skills like empathy and communication are more crucial than ever in the digital age.
Tune in for real stories about overcoming challenges, embracing failure, and Jasmine’s insightful perspective on the evolving landscape of AI and digital transformation.
What you'll learn in this episode:
00:10 Jasmine's Fun Fact and Career Beginnings
01:15 Transition from Retail to Tech
04:10 Challenges and Mentorship in Tech
05:40 Learning and Upskilling in Tech
08:21 Embracing Failure and Asking for Help
21:15 Customer Obsession and Doing the Right Thing
26:23 Culture of Innovation at AWS
36:21 Leadership and Personal Growth
Tune in for actionable advice and compelling anecdotes from Jasmine's professional experiences.
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From offering wallets and payments to launching lending products — the smartest brands aren’t just selling things anymore. They’re building financial products.In this episode of Pantrium, we dive into this shift with Lars Markull.
He’s an advisor, startup veteran, and the brain behind Embedded Finance Review — and he’s got a front-row seat to how non-fintech brands are turning finance into a feature.
We get into:
- How marketplaces, SaaS platforms, and even retailers are embedding financial services
- Why this isn’t about hype — it’s about solving real customer pain points
- What it actually takes to launch financial products if you're not a bank
- How AI is quietly transforming the fintech stack
- And the not-so-glamorous startup lessons: co-founder breakups, building in public, and staying in the game without burning out
🎧 Pantrium is a podcast for bold, curious leaders shaping what’s next. Hosted by Christie H.Kristensen, co-founder of Pantrium.
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In this episode of the Pantrium podcast, host Christie H.Kristensen sat down with Eliane Coudoro, a bold marketing consultant and entrepreneur, to explore the real-life journey of building a business from the ground up.
Whether you're a first-time founder, a freelancer, or dreaming about quitting your 9-5 to start a business, this episode is packed with honest insights and practical strategies — from personal branding and storytelling in sales to client acquisition, pricing models, and using AI tools for productivity.
What you’ll learn: – How to transition from corporate to consultancy (without going broke) – The difference between marketing vs sales — and why most founders get it wrong – How to use storytelling to build trust and convert clients – Why milestone-based billing beats hourly rates for early-stage entrepreneurs – The role of AI tools like note-takers and content generators in scaling your solo business – How to build confidence, expand your network, and take calculated risks as a founder Eliane’s story is about curiosity, resilience, and breaking the rules to build something that works on your terms.
If you're looking for content around: entrepreneurship, solopreneurship, marketing strategy, consulting, how to get clients, AI for freelancers, or women in business — you’ll get a ton of value from this one.
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In this episode of the Pantrium Podcast, host Christie Kristensen sat down with Pavel Matveev, Co-Founder of Wirex, to explore what it really takes to build and scale a business in the unpredictable world of crypto and fintech.
From Morgan Stanley to co-founding Wirex in the wild west of crypto, Pavel shares the raw reality behind startup life—market crashes, overhiring mistakes, unexpected breakthroughs (including a game-changing moment in Japan), and the emotional rollercoaster that comes with being a founder.
He emphasized that the entrepreneurial journey is rarely a straight path but rather a series of ups and downs. Key to success, Pavel explained, is not how you ride the highs but how you manage the lows.
Pavel’s tale of Wirex's expansion provides critical lessons in strategic growth. From its modest beginnings in 2014, Wirex quickly evolved alongside the burgeoning cryptocurrency market. Pavel shared how the company’s quick entry into the market allowed them to ride a wave of rising interest, leading to profitable opportunities.
However, with expansion came challenges. Overenthusiastic global hiring and rapid market entries stretched resources thin, resulting in difficult decisions to contract operations. These experiences taught Pavel the importance of prudent hiring practices and focusing on quality over quantity.
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In this episode of the Pantrium Podcast hosted by Christie H.Kristensen, we sat down with Caleb Avery, Founder & CEO of Tilled, as he shares his journey from door-to-door sales to building a high-growth vertical SaaS fintech company. Through candid storytelling, Caleb reflects on the personal and professional growth required to evolve from a hands-on founder to a strategic CEO.
00:00 Trust Your Gut as a Founder
00:31 Welcome to the Patreon Podcast
01:12 Introducing Caleb and His Fun Fact
02:18 The Journey to Establish Tilt
05:48 Lessons from Door-to-Door Sales
10:27 Navigating Cultural and Personnel Changes
15:15 The Importance of Personal Branding
18:50 Leadership Style and Storytelling
30:15 Future of Payments and Partnerships
34:30 Inspiration and Final Thoughts
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In this episode of the Pantrium Podcast, Christie H.Kristensen sat down with Imran Afzal, Head of Marketing Nordics at Workday, to dive into his unconventional journey from aspiring accountant to marketing leader. Imran shares his belief that great marketing isn’t about selling—it's about creating lasting connections and fostering communities where people share a common interest.
We explore how true impact in marketing goes beyond chasing leads and conversions. Imran reveals why breaking down silos is essential for collaboration and why community should be at the core of every marketing strategy. He also shares his audience-first approach, how marketers can shift from just creating demand to building something sustainable, and the timeless principles that have shaped his career.
00:00 Introduction to Key Marketing Principles
00:53 Welcome to pantrium
03:08 Career Journey and Lessons Learned
07:49 The Importance of Networking
09:29 Current Role and Organizational Changes
11:31 Breaking Down Silos in Marketing
18:41 Customer Engagement and Community Building
30:44 The Future of Marketing and Leadership Insights
39:17 Conclusion and Final Thoughts
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Join host Christie H. Kristensen in the latest Pantrium Podcast episode as she sits down with Alina Borg, CEO Ghostwriter & LinkedIn™ Specialist. In this insightful conversation, Alina shares her journey from academia to freelance journalism, eventually becoming a sought-after ghostwriter for CEOs and startups across the Nordics.Together, they dive deep into the art of storytelling, offering practical tips on overcoming perfectionism, simplifying your language, and crafting narratives that resonate. Alina explores how to network effectively, maintain authenticity in the age of AI, and understand the hero's journey in building compelling stories. Whether you're a reluctant CEO or a visionary leader, this episode provides valuable advice on maintaining integrity, balancing vulnerability with confidence, and leveraging LinkedIn to its fullest potential.Throughout the conversation, Alina emphasizes the importance of clear, relatable communication. She discusses why perfectionism can hinder storytelling and encourages leaders to prioritize clarity over complexity. By stripping away jargon and embracing authenticity, Alina shows how leaders can build deeper, more meaningful connections with their audience.At the heart of Alina’s approach is the belief that personal stories are essential to great storytelling. She urges leaders to embrace their unique journeys and share personal anecdotes to build trust, foster engagement, and create relatability. Alina also advocates for keeping a journal to capture thoughts and reflections, which can later serve as powerful content for personal branding.00:59 Welcome to the Pantrium Podcast01:43 Guest Introduction: Alina's Fun Fact04:09 Alina's Personal Journey06:33 Navigating Cultural Differences09:04 Discovering LinkedIn's Potential12:16 Advice for Aspiring Writers14:18 Understanding Different Leadership Styles19:35 Crafting Authentic Stories27:35 Future of Storytelling and Personal Branding34:53 Final Thoughts and Advice38:17 Conclusion and FarewellMusic from #Uppbeat (free for Creators!):https://uppbeat.io/t/night-drift/the-...License code: DCXZVUNGAWM48HT0
In the latest podcast episode, Christie H. Kristensen sat down with Andrew Stevens, Senior Director, Enterprise Digital Product Marketing at Quadient, to tackle a big question: Why do companies invest millions in tech but still fail at the one thing customers actually care about—clear, relevant and consistent communication?
They discuss the pitfalls businesses face when prioritising cost reduction over customer engagement, the importance of integrating technology to enhance customer experience, and how effective communication can create a sustainable competitive advantage. Andrew also shares his career journey, insights on overcoming organisational challenges, and the future role of AI in customer interactions. If you're passionate about customer-centric strategies and technological innovation, this conversation is a must-listen!
00:00 Introduction: The Evolution of Communication
00:29 Welcome to the Pantrium Podcast
01:12 Meet Andrew Stevens
03:48 Andrew's Career Journey
06:16 Customer Engagement and Technology
11:52 Challenges in Communication
33:20 The Role of AI in Future Communications
39:17 Final Thoughts and Wrap-Up
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In this episode of the Patreon Podcast, host Christie H. Kristensen sits down with Thomas Steen Møller to explore the journey of becoming an authentic leader. Drawing from his extensive career, Thomas emphasizes the importance of genuine care, active listening, and staying true to oneself in leadership roles. He shares valuable lessons on handling the challenges of leadership transitions, especially when moving from peer to leader within the same team, and provides advice on respecting team histories while embracing change.Thomas also delves into the significance of storytelling during business transformations, underscoring its role in motivating teams and driving successful change. He offers insights into the importance of diversity in team building, likening it to creating a successful football squad, and highlights the value of listening and facilitating productive discussions.As a forward-thinking leader, Thomas reflects on the future of AI, advocating for its responsible integration into businesses to enhance both product quality and social responsibility. He also shares his thoughts on the younger workforce, advocating for sincerity in communication, and discusses his balanced approach to remote work.Throughout the episode, Thomas’s reflections on personal mentorship and leadership experiences highlight his belief in compassionate, authentic leadership—principles that resonate deeply in today’s transformative business world. Tune in for an inspiring conversation on leadership, team building, and navigating career and organizational change.
00:00 The Importance of Authentic Leadership
02:23 Fun Facts About Thomas
05:07 Discussing Leadership Challenges
09:02 Building and Leading Strong Teams
17:17 Navigating Transformations
30:29 Engaging the Younger Generation
35:46 Final Thoughts and Reflections
🔔 Subscribe to the Pantrium Podcast for more thought-provoking discussions on leadership, customer experience, and industry evolution.
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