NEW SEASON COMING JAN. 15!
The Experience Shift: Insights for Healthcare Transformation is NRC Health’s podcast (https://nrchealth.com/podcast/) for healthcare leaders shaping the future of patient, consumer, and workforce experience.
Hosted by Jennifer Baron (https://nrchealth.com/author/jennifer-baron/), Chief Experience Officer, and Brian Wynne (https://nrchealth.com/author/brian-wynne/), Senior Vice President at NRC Health, each episode features candid conversations with healthcare executives and innovators who are redefining experience, and turning it into measurable impact.
You’ll hear timely perspectives, data-backed insights, and real-world strategies that connect experience to loyalty, workforce stability, and financial outcomes.
Designed for C-suite and senior healthcare leaders, The Experience Shift explores what’s working now, what’s changing next, and how leading organizations are staying ahead.
Subscribe for insights on healthcare experience, leadership, and transformation.
Find us on YouTube (https://www.youtube.com/playlist?list=PLWklH1us4r4pf7-bEJhhEA2NOIOHJqw3W)!
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with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
NEW SEASON COMING JAN. 15!
The Experience Shift: Insights for Healthcare Transformation is NRC Health’s podcast (https://nrchealth.com/podcast/) for healthcare leaders shaping the future of patient, consumer, and workforce experience.
Hosted by Jennifer Baron (https://nrchealth.com/author/jennifer-baron/), Chief Experience Officer, and Brian Wynne (https://nrchealth.com/author/brian-wynne/), Senior Vice President at NRC Health, each episode features candid conversations with healthcare executives and innovators who are redefining experience, and turning it into measurable impact.
You’ll hear timely perspectives, data-backed insights, and real-world strategies that connect experience to loyalty, workforce stability, and financial outcomes.
Designed for C-suite and senior healthcare leaders, The Experience Shift explores what’s working now, what’s changing next, and how leading organizations are staying ahead.
Subscribe for insights on healthcare experience, leadership, and transformation.
Find us on YouTube (https://www.youtube.com/playlist?list=PLWklH1us4r4pf7-bEJhhEA2NOIOHJqw3W)!
In this episode of Patient No Longer, Lynda Barrett, Vice President of Strategic Planning and Chief of Governance at Emory Healthcare, shares how strategy and governance can work hand-in-hand to improve lives and provide hope.
In this episode of Patient No Longer, host Ryan Donohue sits down with Todd Quartiere, Leader for Responsible AI at Vynamic, an Inizio Advisory Company, and the Executive Director for the Foundation for AI & Health.
Jesse Goodwin, Ph.D., Chief Innovation Officer at Medical University of South Carolina, shares how healthcare innovation must be visible, accessible, and human-centered.
Morgan Jones, Chief Strategy Officer at Duke University Health System, shares how strategic planning can move from “a paperweight on the shelf” to a living, breathing driver of change.
Dr. Brian Silverstein, Chief Population Health Officer at Innovaccer, joins Patient No Longer to break down the promise, and the reality, of population health.
Dr. Kevin Pho, founder of KevinMD and a leading voice in digital medicine, joins Patient No Longer to explore how technology, burnout, and evolving patient expectations are reshaping the physician-patient relationship.
In this episode of Patient No Longer, we welcome back Dr. Geeta Nayyar, a globally recognized chief medical officer, technologist, and best-selling author.
In this episode of Patient No Longer, host Ryan Donohue sits down with Dr. Jon Roberts, Director of Pediatric Pulmonology at Driscoll Children’s Hospital.
In this thought-provoking episode of Patient No Longer, Dr. Stephen Beeson, founder and CEO of Practicing Excellence, imparts invaluable insights on effective leadership behaviors within the healthcare industry.
In this episode of Patient No Longer, we sit down with NRC Health's Chief Experience Officer, Jennifer Baron, to delve into the evolving role of the CXO in today's healthcare landscape.
Dr. Geeta Nayyar, MD, MBA joins the podcast to shed light on the critical issue of medical misinformation in the digital age, discussing her book "Dead Wrong: Diagnosing and Treating Healthcare's Misinformation Illness." Delving into the distinctions between misinformation and disinformation, Dr. G emphasizes the importance of verifying health information sources and engaging in shared decision-making with healthcare providers.
Every situation is different, and remembering elements of Human Understanding is critical for patients in crisis, but the key is to accept the power of uncertainty. Hannah Fry, Ph.D., Professor, Mathematics of Cities Centre for Advanced Spatial Analysis at University College London shares her experience with cervical cancer and how it changed her perspective on risk, uncertainty, and decision-making. With optimal mathematical strategies, there are limits to what medical experts can predict, which highlights the importance of embracing uncertainty.
Jason Brown, CEO and Chief Strategy Officer of BPD, one of the top full-service hospital marketing agencies in the country joins the podcast to underscore the changing dynamics in healthcare. Brown dives into the importance of effective branding, and the need for organizational adaptability to meet evolving consumer expectations.
Sarah Gard Lazarus, DO, Physician of Pediatric Emergency Medicine, Children’s Health Care of Atlanta and WellStar Hospitals joins the Patient No Longer podcast. In this episode, Lazarus provides insights into the challenges and considerations of pediatric emergency medicine, emphasizing empathy, communication, and continuous improvement in patient care. She delves into the importance of acknowledging and apologizing for patient wait times, as that factor significantly influences the patient and family experience.
NEW SEASON COMING JAN. 15!
The Experience Shift: Insights for Healthcare Transformation is NRC Health’s podcast (https://nrchealth.com/podcast/) for healthcare leaders shaping the future of patient, consumer, and workforce experience.
Hosted by Jennifer Baron (https://nrchealth.com/author/jennifer-baron/), Chief Experience Officer, and Brian Wynne (https://nrchealth.com/author/brian-wynne/), Senior Vice President at NRC Health, each episode features candid conversations with healthcare executives and innovators who are redefining experience, and turning it into measurable impact.
You’ll hear timely perspectives, data-backed insights, and real-world strategies that connect experience to loyalty, workforce stability, and financial outcomes.
Designed for C-suite and senior healthcare leaders, The Experience Shift explores what’s working now, what’s changing next, and how leading organizations are staying ahead.
Subscribe for insights on healthcare experience, leadership, and transformation.
Find us on YouTube (https://www.youtube.com/playlist?list=PLWklH1us4r4pf7-bEJhhEA2NOIOHJqw3W)!
