This episode of the Pharmacy Quality Solutions (PQS) Quality Corner Show features host Nick Dorich and returning guest Jesse McCullough, founder of Keystone Pharmacy Insights. Together, they reflect on the evolving landscape of pharmacy in 2025, focusing on the critical need for continuous learning and interpersonal leadership. The discussion centers on the idea that in a rapidly changing healthcare environment, staying stagnant is equivalent to falling behind. Key takeaways cover: ...

Quality Corner Show Host Nick Dorich, PharmD, welcomes back Richard Waithe, PharmD, COO of Pyrls, to discuss the integration of Pyrls with EQUIPP Copilot and how this can supercharge clinical pharmacy workflow. This episode focuses on how this powerful combination is helping pharmacists improve patient outreach, enhance consultations, and drive better health outcomes by dramatically improving access to essential drug information.

This episode of the Pharmacy Quality Solutions Quality Corner Show explores the critical, coordinated efforts between health plans and pharmacies to improve patient health outcomes, particularly in light of National Diabetes Month (November), recognizing that over 38 million Americans live with diabetes. Podcast Host Kerri Musselman, Director, Clinical Transformation, Pharmacy at PQS by Innovaccer discusses with guest Bahar Davidoff, VP, Clinical Programs & Pharmacy with SCAN Health Plan,...

In this episode of the Quality Corner Show, PQS by Innovaccer host Emily Endres speaks with Anthony Thakar, a pharmacist at King's Pharmacy in Brooklyn, New York, about how his team is using the EQUIPP Copilot to improve patient care and streamline their workflow. King's Pharmacy is a busy operation, filling 1,200 to 1,500 prescriptions per week with a 12-13 person staff. In this interview, Thakar explains his pharmacy's team-based approach to patient care and how EQUIPP Copilot provides seam...

In this episode of the PQS by Innovaccer Quality Corner Show, host Stephanie Hale spoke with Katherine Weiss, Certified Pharmacy Technician, Lead Pharmacy Technician, and Manager at Kashat Pharmacy, about how their independent community pharmacy in Michigan prioritizes quality care through the strategic use of tools like EQUIPP. Katherine explains how the pharmacy integrates EQUIPP into their daily workflow and specifies which programs are the most helpful. She provides helpful tips in using ...

Nick Dorich, Associate Director of Pharmacy Accounts, and Stephanie Hale, Quality Programs Manager, discuss their key takeaways from the summer trade shows, including McKesson ideaShare, Cardinal RBC, and Cencora ThoughtSpot. Stephanie and Nick share insights gained from engaging with independent pharmacies and their staff. They highlight the growing recognition and engagement with EQUIPP, emphasizing that it's a team approach involving pharmacists, technicians, nurses, and other clinical sta...

Farmington Hills Pharmacy in Farmington Hills, Michigan recently won a "Most Earned" Independent Pharmacy Cooperative (IPC) pharmacy star award for their use of EQUIPP for 2024 at the McKesson ideaShare 2025 in Nashville. Owner and pharmacist Tarek Haddo shares how proactive patient engagement in EQUIPP fosters loyalty, as patients appreciate the personalized attention and care they receive, which sets Farmington Hills Pharmacy apart from larger chains. Host Brittany Boyd, ...

PQS by Innovaccer Associates Brittany Boyd and Ray Arizmendi team up to chat about highlights from the Pharmacy Quality Alliance Meeting (PQA) 2025. Brittany Boyd, PQS Associate Director, Pharmacy Training and Support, and Ray Arizmendi, PQS Director of Customer Success, cover PQA event vibes and conference structure. They talk about sessions they enjoyed and the PQS by Innovaccer unveiling of EQUIPP Copilot.

Community Care Rx in Malvern, AR recently won a "Most Earned" APCI pharmacy star award for their use of EQUIPP for 2024. Shelyn Davis, PharmD, Owner, and Samantha Pennington, PharmD, Pharmacist Manager of Community Care Rx share how they achieved "Most Earned" status by taking advantage of the Enhanced Services opportunities in EQUIPP. Host Brittany Boyd, Associate Director of Pharmacy Training and Support at PQS by Innovaccer asks Shelyn Davis about the pharmacy's overall succes...

Vic Johnson, RPh, BCNP, owner and Pharmacist in Charge, at Living Well Pharmacy in Augusta, GA, talks with the Quality Corner Show about how their pharmacy achieved the "Most Improved" APCI pharmacy from 2023 to 2024 in EQUIPP and receiving an inaugural Star Award. Host Brittany Boyd, Associate Director of Pharmacy Training and Support at PQS by Innovaccer asks Johnson about logging into EQUIPP and incorporating it into daily workflow processes. Johnson explains the ease-of-use of the platfo...

Marci Strauss, PharmD, Manager, Clinical Operations at Pharmacy First talks about medication adherence and clinical services in 2025 and what expectations and opportunities are available for pharmacies this year. Podcast Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts, asks Strauss about revenue generating clinical services programs, continuous quality improvement, and how to prioritize these programs throughout 2025. Strauss recommends the pharmacist work with staff to unde...

Marie Smith, PharmD, FNAP, Henry A. Palmer Professor - Pharmacy Practice and Asst. Dean -- Practice and Public Policy Partnerships at UCONN School of Pharmacy, explains the value of including pharmacists into primary care teams for clinical services. PQS Quality Corner Show Host Nick Dorich asks Smith to talk about her Health Affairs publication from a November 2024, "Building The Primary Care Workforce With Pharmacist Clinical Services." Smith elaborates on why pharmacists are necessary team...

Todd Sega, Managing Director of Pharmacy at PQS by Innovaccer, predicts five key changes will drive pharmacy’s value-based care evolution in 2025 in this PQS Quality Corner Show episode.Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts, acts as host on this episode and interviews Todd on key changes to non-dispensing revenue opportunities, pharmacy-payer partnerships, medicare market changes and more.

Jesse McCullough, Founder of Keystone Pharmacy Insights, returns to the PQS by Innovaccer Quality Corner Show to discuss the seven levels of awareness as it relates to impacting pharmacy leadership. Podcast Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts, asks McCullough to describe each level of the awareness spectrum, provide real world pharmacy examples, and explain how to climb this ladder of awareness. Sign up to Keystone Pharmacy Insights Newsletter to receive a vi...

Join PQS for a mini-roundtable discussion about the 2024 NCPA Annual Convention and a recap of our interactions with pharmacists on the show floor about EQUIPP Enhanced Services. The NCPA event was held the last weekend in October in Columbus, OH. David Simoneaux, Sr. Communications Specialist, interviews Nick Dorich, Associate Director of Pharmacy Accounts and Mital Patel, Quality Programs Engagement Specialist about their experiences with NCPA attendees and the pharmacist responses a...

Emilee Kennelly, Manager of Adherence Improvement and Clinical Services at Rite Aid chats with the PQS by Innovaccer Quality Corner Show about empowering their pharmacy teams to improve patient care services and help patients manage their medications.Quality Corner Host Nick Dorich, PharmD, and Emilee Kennelly talk about how to improve medication adherence for patients and provide enhanced services at a community level. Kennelly shares how using technology services to free up time for pharmac...

Claire Schrunk, PharmD, Director of Clinical Pharmacy Operations at EPIC Pharmacies, Inc., talks with the Quality Corner Show about how they recommend using EQUIPP to boost patient care and revenue. Host Brittany Boyd, Sr. Manager of Pharmacy Training and Support at PQS by Innovaccer asks Schrunk about the benefits that pharmacies are seeing from using EQUIPP. Schrunk explains the importance of reviewing opportunities related to quality measure medication adherence and Enhanced Services ...

Emily Endres, VP of Pharmacy for PQS by Innovaccer conversed with Abdou Bah, SVP, Medical Management and Chief Health Equity Officer at EmblemHealth, on how community pharmacies are reshaping healthcare delivery in a recent online webinar.Discussions revolved around pharmacy partnerships, clinical services, blood pressure management and encouraging seasonal immunizations. Listeners can learn more about how innovative, team-based strategies are driving quality outcomes and improving chron...

The PQS by Innovaccer Quality Corner Show talks with Christine Perry, R,Ph, Manager, Pharmacy Recruiting and College Relations at Albertsons about transitioning into a pharmacist role and growing as a pharmacist.Perry talks about areas of focus and certifications necessary to become a successful pharmacist. She also provides advice for future pharmacists and pharmacy technicians entering the field on how to thrive, but more importantly, why they should follow their heart when choosing their p...

Nikki Price, Director of Managed Care at Albertsons guests on the PQS by Innovaccer Quality Corner Show to talk about partnering with PQS to expand new pharmacy services and improve patient care through performance programs.Quality Corner Host Nick Dorich, PharmD, and Nikki Price talk about working with health plans on new programs and services that create patient impact. Discussion revolves around how to involve the pharmacies while taking in pharmacist considerations. Price also talks about...