Raising the Standard: Traders for a safer Kent

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Kent County Council

5 episodes

2 days ago

Raising the Standard: Traders for a safer Kent is a series created to help members of Kent County Council's Trading Standards Checked scheme make sense of a range of everyday issues that affect their business, from consumer law and cancellation rights to the steps that traders should be taking to keep themselves and their customers safe as we learn to live with COVID.

The podcast will help members provide safe and reliable local trades for the Kent community, protecting Kent’s most vulnerable consumers and stamping out the rogue traders who prey on them.

Hosted on Acast. See acast.com/privacy for more information.

All content for Raising the Standard: Traders for a safer Kent is the property of Kent County Council and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

The podcast will help members provide safe and reliable local trades for the Kent community, protecting Kent’s most vulnerable consumers and stamping out the rogue traders who prey on them.

Hosted on Acast. See acast.com/privacy for more information.

Episodes (5/5)

Raising the Standard: Traders for a safer Kent

Consumer Confidence

In this episode, we look at the impact of the cost-of-living crisis on Kent residents and what businesses can do to help improve dwindling consumer confidence. At times of economic uncertainty, residents are more exposed to the opportunism of criminal traders and the role of legitimate businesses is more important than ever.

Hosted on Acast. See acast.com/privacy for more information.

2 years ago

21 minutes 24 seconds

Raising the Standard: Traders for a safer Kent

Consumer Vulnerability

In this episode we look at the important role responsible businesses have to play in identifying and supporting vulnerable consumers. We learn what makes a consumer vulnerable and why it’s something that can affect all of us, not just those in better recognised vulnerable groups.

Hosted on Acast. See acast.com/privacy for more information.

3 years ago

29 minutes 3 seconds

Raising the Standard: Traders for a safer Kent

Consumer Rights

In this episode we look at why it’s important that traders have a decent understanding of consumer law as it affects their businesses. Most crucially, we hear from how knowledge of the issues surrounding the three c’s - contracts, cancellations and complaints – can help both your customers and your business.

Hosted on Acast. See acast.com/privacy for more information.

3 years ago

36 minutes 32 seconds

Raising the Standard: Traders for a safer Kent

COVID-19

In this episode we look at what traders can do to ensure they continue to keep themselves and their customers safe from COVID-19. While regulations are no longer in place, Kent residents still have very real concerns about how the virus can impact them and traders need to be prepared to maintain practice when entering their homes.

Hosted on Acast. See acast.com/privacy for more information.

3 years ago

21 minutes 51 seconds

Raising the Standard: Traders for a safer Kent

Introduction

In this introductory episode, we hear from Adam Mortimer, who administers Trading Standards Checked, about why the scheme was created, how it helps traders offer peace of mind and confidence to residents of Kent and what to expect in the rest of the series.

Hosted on Acast. See acast.com/privacy for more information.

3 years ago

10 minutes 34 seconds