Receivables Podcast | Discussions About Debt Collection
Adam Parks
176 episodes
4 days ago
RMAI certification audit readiness has moved from best practice to business requirement. In this episode, Adam Parks sits down with Sara Woggerman of ARM Compliance Business Solutions to unpack the latest RMAI certification update, including changes to RMAI certification standards, audit evidence expectations, and data security governance in collections. They dig into where agencies get stuck, how to operationalize compliance standards, and what auditors are testing at the transaction level...
All content for Receivables Podcast | Discussions About Debt Collection is the property of Adam Parks and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
RMAI certification audit readiness has moved from best practice to business requirement. In this episode, Adam Parks sits down with Sara Woggerman of ARM Compliance Business Solutions to unpack the latest RMAI certification update, including changes to RMAI certification standards, audit evidence expectations, and data security governance in collections. They dig into where agencies get stuck, how to operationalize compliance standards, and what auditors are testing at the transaction level...
Effective Text Messaging Strategies for Debt Collectors | Mark Reinhard | Ep. 268
Receivables Podcast | Discussions About Debt Collection
30 minutes
3 weeks ago
Effective Text Messaging Strategies for Debt Collectors | Mark Reinhard | Ep. 268
Are effective text strategies for collections really as simple as high open rates? In this episode, Adam Parks sits down with Mark Reinhard of Concepts2Code, to unpack what compliant text messaging for debt collectors actually looks like in practice. They discuss carrier approved messaging strategies, the real differences between SMS vs MMS vs RCS in collections, and when short code vs long code texting for collections makes sense. This conversation is built for leaders navigating risk, da...
Receivables Podcast | Discussions About Debt Collection
RMAI certification audit readiness has moved from best practice to business requirement. In this episode, Adam Parks sits down with Sara Woggerman of ARM Compliance Business Solutions to unpack the latest RMAI certification update, including changes to RMAI certification standards, audit evidence expectations, and data security governance in collections. They dig into where agencies get stuck, how to operationalize compliance standards, and what auditors are testing at the transaction level...
