Receivables Podcast | Discussions About Debt Collection
Adam Parks
176 episodes
4 days ago
RMAI certification audit readiness has moved from best practice to business requirement. In this episode, Adam Parks sits down with Sara Woggerman of ARM Compliance Business Solutions to unpack the latest RMAI certification update, including changes to RMAI certification standards, audit evidence expectations, and data security governance in collections. They dig into where agencies get stuck, how to operationalize compliance standards, and what auditors are testing at the transaction level...
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RMAI certification audit readiness has moved from best practice to business requirement. In this episode, Adam Parks sits down with Sara Woggerman of ARM Compliance Business Solutions to unpack the latest RMAI certification update, including changes to RMAI certification standards, audit evidence expectations, and data security governance in collections. They dig into where agencies get stuck, how to operationalize compliance standards, and what auditors are testing at the transaction level...
Workflow Engineering for Collections at Scale | Ranjan Dharmaraja | Ep. 269
Receivables Podcast | Discussions About Debt Collection
38 minutes
2 weeks ago
Workflow Engineering for Collections at Scale | Ranjan Dharmaraja | Ep. 269
Workflow engineering for collections isn’t about adding another tool: it’s about designing how decisions actually happen at scale. In this episode, host Adam Parks sits down with Ranjan Dharmaraja of Quantrax Corporation to unpack why collection operations are an engineering problem and how machine driven decision making in collections replaces inconsistency with logic. They talk about embedded intelligence in collection platforms, turning data signals into action, and why automated next st...
Receivables Podcast | Discussions About Debt Collection
RMAI certification audit readiness has moved from best practice to business requirement. In this episode, Adam Parks sits down with Sara Woggerman of ARM Compliance Business Solutions to unpack the latest RMAI certification update, including changes to RMAI certification standards, audit evidence expectations, and data security governance in collections. They dig into where agencies get stuck, how to operationalize compliance standards, and what auditors are testing at the transaction level...
