In this episode, number 5, we will talk about how important it is to put customers at the center of the digital transformation process. We will also introduce key terms and concepts that will be discussed in greater detail later on in the episode.

In Episode 4 (Part 2 of the series "Understanding Digital Transformation"), we will talk about the role of technology in driving digital transformation, what this means, what benefits it can bring to the organization, and, at the same time, what challenges you may and will face by implementing new technologies in the organization's structures.

In this Episode 3 (Part 1 of the series "Understanding Digital Transformation") we will talk about the role of technology in driving digital transformation; what this means, what benefits it can bring to the organization, and at the same time, what challenges you may and will face by implementing new technologies in the organization's structures.

Why there is a need for a business model, how to tell a good story with your business model, critical points when you create and present your business model, and how your strategy fits in.

What is the difference between business development and sales roles? Outlining the goals of the business development role and why it shouldn’t be confused with the sales role.