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Retail Remix
Retail TouchPoints
274 episodes
1 day ago
The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.
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All content for Retail Remix is the property of Retail TouchPoints and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.
Show more...
Business
News,
Business News
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Amazon Ads’ Former Evangelist on the Future of Retail Media
Retail Remix
32 minutes
2 weeks ago
Amazon Ads’ Former Evangelist on the Future of Retail Media

This episode is brought to you by Commerce.



Retail media — or should we say commerce media — has exploded into one of the fastest-growing opportunities in marketing. But with so many players, platforms and acronyms, where is it all headed?


In this episode of Retail Remix, host Nicole Silberstein sits down with Jeff Cohen, former Principal Evangelist at Amazon Ads and now Chief Business Development Officer at Skai, to unpack how the space has evolved and what’s coming next.


Jeff shares how he went from building one of Amazon’s first third-party ad technologies to helping brands navigate a new era of connected, data-driven commerce. He breaks down the shift from retail media to commerce media, the impact of AI-powered shopping on marketing and how brands can move beyond walled gardens to reach today’s omnichannel shoppers.


Key Takeaways:

  • How retail media has evolved into commerce media — and why the distinction matters;
  • The role of agentic AI in optimizing campaigns and connecting fragmented data;
  • What brands can learn from Amazon’s retail media dominance and Skai’s cross-channel approach;
  • Why unified, actionable data matters more than endless metrics;
  • Lessons on innovation, adaptation and taking smart risks from Jeff’s eclectic career.


Related Links

  • Learn how Skai is connecting brands and retailers through data-driven media
  • Related reading: New Research Reveals Agency Execs’ True Opinions on Retail Media
  • Explore more insights on the future of commerce media on Retail TouchPoints
  • Catch up on all episodes of Retail Remix


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How to Win Customers Across Every Channel

This guide from BigCommerce brings you expert insights on data, branding, and marketing to help you grow sales across every major channel. Read the Guide.

Retail Remix
The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.