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Retail Remix
Retail TouchPoints
279 episodes
2 weeks ago
The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.
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All content for Retail Remix is the property of Retail TouchPoints and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.
Show more...
Business
News,
Business News
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What DoorDash Plans to Deliver Next
Retail Remix
29 minutes
1 month ago
What DoorDash Plans to Deliver Next

This episode is brought to you by Commerce.


DoorDash has come a long way from delivering takeout. Today, it’s a platform for everything local — powering delivery, fulfillment and retail innovation across dozens of categories.

In this episode of Retail Remix, host Nicole Silberstein sits down with Fuad Hannon, DoorDash’s VP of New Verticals, to unpack how the company is executing its vision to level the local commerce playing field. From the launch of DashMart Fulfillment Services to partnerships with brands like Kroger and Party City, DoorDash is helping retailers of all stripes and sizes compete on speed, convenience and customer experience.

Key Takeaways:

  • How DoorDash’s mission to empower local economies has evolved beyond restaurants;
  • How the company’s investments in autonomous delivery are setting the stage for the next generation of 24/7 commerce;
  • What the recent acquisitions of SevenRooms and Symbiosis reveal about DoorDash’s growing reach in technology and services; 
  • The growth of DoorDash’s $1 billion+ advertising business and how the company balances merchant ROI with consumer experience; 
  • PLUS The most unusual product Faud has seen DoorDash deliver.

Related Links

  • Explore how DoorDash is expanding into retail, fulfillment, and autonomous delivery
  • Related reading: DoorDash Launches Fulfillment Services; Party City, CVS Among First to Trial
  • Related reading: DoorDash Launches Driverless Delivery with Waymo in Phoenix Metro Area
  • Get more insights on retail innovation at Retail TouchPoints
  • Subscribe and catch up on all episodes of Retail Remix

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How to Win Customers Across Every Channel

This guide from BigCommerce brings you expert insights on data, branding, and marketing to help you grow sales across every major channel. Read the Guide.

Retail Remix
The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.