We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! The retail frontline sales staff is often an untapped, but highly valuable resource. Everyone wants to know that they matter and can make a difference. So, how do retailers empower their store associates, their most critical customer-facing ambassadors? In an increasingly tech-driven business, new digital tools are designed to create lasting customer relationships that match loyalty with emp...
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We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! The retail frontline sales staff is often an untapped, but highly valuable resource. Everyone wants to know that they matter and can make a difference. So, how do retailers empower their store associates, their most critical customer-facing ambassadors? In an increasingly tech-driven business, new digital tools are designed to create lasting customer relationships that match loyalty with emp...
EP 253: An Inside Look at The Honest Company’s Transformation
Retail Unwrapped - from The Robin Report
26 minutes
2 months ago
EP 253: An Inside Look at The Honest Company’s Transformation
We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Some turnarounds make for epic legends. How do you rebuild a brand and transform it dramatically in two years? The Honest Company, co-founded by Jessica Alaba in 2011, is experiencing a renaissance with double-digit revenue growth and the highest gross margin in the history of the company. Join Shelley and Carla Vernón, CEO of The Honest Company in a candid conversation on how authentic brand purp...
Retail Unwrapped - from The Robin Report
We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! The retail frontline sales staff is often an untapped, but highly valuable resource. Everyone wants to know that they matter and can make a difference. So, how do retailers empower their store associates, their most critical customer-facing ambassadors? In an increasingly tech-driven business, new digital tools are designed to create lasting customer relationships that match loyalty with emp...
