We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! The retail frontline sales staff is often an untapped, but highly valuable resource. Everyone wants to know that they matter and can make a difference. So, how do retailers empower their store associates, their most critical customer-facing ambassadors? In an increasingly tech-driven business, new digital tools are designed to create lasting customer relationships that match loyalty with emp...
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We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! The retail frontline sales staff is often an untapped, but highly valuable resource. Everyone wants to know that they matter and can make a difference. So, how do retailers empower their store associates, their most critical customer-facing ambassadors? In an increasingly tech-driven business, new digital tools are designed to create lasting customer relationships that match loyalty with emp...
EP 262: A Preview of Mixed Holiday Spending Trends
Retail Unwrapped - from The Robin Report
26 minutes
3 weeks ago
EP 262: A Preview of Mixed Holiday Spending Trends
We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! In a wide-ranging conversation, Shelley and Tom McGee, president and CEO of ICSC, discuss a mix of consumer trends that will impact holiday spending. It might surprise you to know that Gen X controls 33 percent of all spending (although only 19 percent of the U.S. population); so why are retailers still ignoring them? There’s $1.4 trillion wealth transfer to this generation that nobody's talking a...
Retail Unwrapped - from The Robin Report
We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! The retail frontline sales staff is often an untapped, but highly valuable resource. Everyone wants to know that they matter and can make a difference. So, how do retailers empower their store associates, their most critical customer-facing ambassadors? In an increasingly tech-driven business, new digital tools are designed to create lasting customer relationships that match loyalty with emp...
