Mike Hickey slips down the chimney and delivers lumps of coal to his memories in retail during the holidays.

Cozy up next to the fire with a cup of cocoa as we pen the carols of holiday upselling, Black Friday, and a Christmas Eve that will make you want to haunt a regional manager.

Mike Hickey is an author, producer, musician, and filmmaker. @hickeycommamike

www.terrornova.ca

Allanna Ward joins us to talk about common sense not being so common. This episode delves into the abandonment of civil behaviour on cruise ships and the insane (yet necessary) rules to an escape room.  

Allanna Ward is a visual artist and has a master’s degree in art therapy.

Instagram: @AllannaWardArt

4.16 million people in Canada work in retail/customer service. These are their stories.......... ** DUN DUN **
Comedians Sarah Walsh and Mike Hammond take you through Dante's 8th level of customer service hell with special guests and absolutely true stories!

Grand Opening on November 12!