Seasoned professional and aesthetic industry pro, Jay Shorr, delves into the business side of medical cosmetics and divulges what it takes to have a successful practice. Listen as he's joined by colleagues, legal experts, marketing professionals, aesthetic medical practice owners and providers to give YOU the expert advice you’re craving.
Seasoned professional and aesthetic industry pro, Jay Shorr, delves into the business side of medical cosmetics and divulges what it takes to have a successful practice. Listen as he's joined by colleagues, legal experts, marketing professionals, aesthetic medical practice owners and providers to give YOU the expert advice you’re craving.
Wearing too many hats, constantly putting out fires, and feeling like the practice depends entirely on you is a fast track to burnout. Many practice owners and managers stay busy without ever gaining clarity, struggling to lead teams, delegate effectively, or create systems that actually reduce stress.
In this episode, Paige Hamilton sits down with Ana Suarez, Partner and Director of Client Development at Shorr Solutions, to break down how strong leadership, clear processes, and people focused communication change everything. Ana shares insights from her evolution in marketing, human resources, and operations, along with practical guidance on delegation, team development, patient experience, and stepping into an owner level mindset.
▶ Free Consult: Schedule your free 30-min consult with our expert, Jay Shorr, here: https://shorrsolutions.com/free-consult-new/ 👈📲
▶ Conversion Cascade 2.0 Online Course: Attract, convert and retain loyal patients! 💸🙋♀️ Sign up for our Conversion Cascade online course here:
https://shorrsolutions.com/solutions/sales-training-for-aesthetic-practices/ 👩💻
Use promo code PODCAST to save 20% OFF ✅
▶ Free Workbook: "How to Build & Maintain Your Dream Cosmetic Practice" Download here: https://lp.constantcontactpages.com/su/HGN3fUQ 👈
▶ Connect with us:
Website: https://shorrsolutions.com/
Instagram: https://www.instagram.com/shorrsolutions
Facebook: https://www.facebook.com/shorrsolutions
Every strong team needs a mix of experiences, backgrounds, and personal journeys that shape how they serve patients. Between navigating staffing challenges, culture shifts, and evolving leadership needs, hearing fresh perspectives is ideal for keeping up with your team.
In this episode, Partner Cristian Devoz interviews Marketing and Advertising Manager Paige Hamilton as she shares her journey from intern to leader, her approach to work life balance, and what she has learned from supporting both our internal operations and client practices. Hear how Gen Z professionals view the workplace, what motivates long term growth, and how practices can better connect with today’s evolving marketing and communication spaces.
Schedule your free consult with our expert, Jay Shorr, here.
To sign up for our Conversion Cascade 2.0 online course, click here. Don’t forget to enter code PODCAST at checkout for 20% OFF!
Connect with us:
Website: https://shorrsolutions.com/
Instagram: https://www.instagram.com/shorrsolutions
Facebook: https://www.facebook.com/shorrsolutions
LinkedIn: https://www.linkedin.com/company/shorrsolutions
YouTube: https://www.youtube.com/user/TheBestMBS1/featured
Many practice owners and administrators struggle with leadership burnout, staffing challenges, and the pressure to “always be on.” When the pressure builds, it becomes easy to lose perspective, make rushed decisions, and overlook the one asset that determines your long term success your people.
In this Inside Shorr Solutions episode, Partner Cristian Devoz sits down with Sr. Client Success Manager Nan Maddox to explore her journey from the US Air Force to owning a med spa to managing large plastic surgery practices. Nan shares her lessons learned from decades in the industry, the importance of protecting your people, and why balance and fairness ultimately become your legacy.
Schedule your free consult with our expert, Jay Shorr, here.
To sign up for our Conversion Cascade 2.0 online course, click here. Don’t forget to enter code PODCAST at checkout for 20% OFF!
Connect with us:
Website: https://shorrsolutions.com/
Instagram: https://www.instagram.com/shorrsolutions
Facebook: https://www.facebook.com/shorrsolutions
LinkedIn: https://www.linkedin.com/company/shorrsolutions
YouTube: https://www.youtube.com/user/TheBestMBS1/featured
What does it take to go from intern to partner in an award-winning consulting firm for aesthetic medical practices? In this episode, Cristian Devoz shares how mentorship, leadership development, and business consulting experience helped shape his rise at Shorr Solutions.
Hosted by Marketing & Advertising Manager Paige Hamilton, this episode gives you a look at the values and vision driving our team. Cristian reflects on lessons from CEO Jay Shorr, balancing family and education, and what it takes to lead with purpose in the aesthetic industry.
▶ Free Consult:
Schedule your free consult with our expert, Jay Shorr, here: https://shorrsolutions.com/free-consult-new/ 👈📲
▶ Conversion Cascade 2.0 Online Course:
Attract, convert and retain loyal patients! 💸🙋♀️ Sign up for our Conversion Cascade 2.0 online course here: https://shorrsolutions.com/solutions/conversion-cascade-2-0-sales-training/ 👩💻
Use promo code PODCAST to save 20% OFF ✅
▶ Free Workbook:
"How to Build & Maintain Your Dream Cosmetic Practice"
Download here: https://lp.constantcontactpages.com/su/HGN3fUQ. 👈
▶ Connect with us:
Website: https://shorrsolutions.com/
Instagram: https://www.instagram.com/shorrsolutions
Facebook: https://www.facebook.com/shorrsolutions
LinkedIn: https://www.linkedin.com/company/shorrsolutions
Every success story has a foundation — and in this episode, we’re going behind the scenes with Shorr Solutions’ CEO & Founder, Jay Shorr, to uncover the journey that built one of the aesthetic industry’s most trusted consulting firms.
Hosted by partner and Sr. Client Success Manager, Cristian Devoz, this episode explores how Jay’s story translates into lessons for aesthetic practice owners navigating growth, change, and legacy. You’ll hear the values that drive Shorr Solutions’ work with clients nationwide and gain inspiration from a career built on resilience, mentorship, and doing the right thing for the right reasons.
Schedule your free consult with our expert, Jay Shorr, here.
To sign up for our Conversion Cascade 2.0 online course, click here. Don’t forget to enter code PODCAST at checkout for 20% OFF!
Connect with us:
Website: https://shorrsolutions.com/
Instagram: https://www.instagram.com/shorrsolutions
Facebook: https://www.facebook.com/shorrsolutions
LinkedIn: https://www.linkedin.com/company/shorrsolutions
YouTube: https://www.youtube.com/user/TheBestMBS1/featured
Taxes can feel overwhelming without the right strategies and help. Aesthetic practice owners risk leaving money on the table or worse, paying more than they should.
In this episode of Shorr Solutions: The Podcast, CEO & Founder Jay Shorr and Senior Client Success Manager Nan Maddox join Host Cristian Devoz to break down how to prepare in Q3 and Q4 so you can minimize your tax liability. You’ll learn how to make smarter purchases, leverage deductions like Section 179, and explore strategies to help your practice maximize savings.
Schedule your free consult with our expert, Jay Shorr, here.
To sign up for our Conversion Cascade 2.0 online course, click here. Don’t forget to enter code PODCAST at checkout for 20% OFF!
Connect with us:
Website: https://shorrsolutions.com/
Instagram: https://www.instagram.com/shorrsolutions
Facebook: https://www.facebook.com/shorrsolutions
LinkedIn: https://www.linkedin.com/company/shorrsolutions
YouTube: https://www.youtube.com/user/TheBestMBS1/featured
Social media can feel overwhelming for aesthetic practice owners: what to post, when to post, and who should be on camera. Without a clear plan, time and money are wasted on efforts that don’t build trust or attract patients.
In this episode of Shorr Solutions: The Podcast, Director of Client Development Ana Suarez and Marketing & Advertising Manager Paige Hamilton share how to create an authentic, efficient social media strategy. From content calendars and analytics to using AI and choosing between in-house, agency, or intern support, you’ll gain practical steps to simplify your approach and see real results.
Schedule your free consult with our expert, Jay Shorr, here.
To sign up for our Conversion Cascade 2.0 online course, click here. Don’t forget to enter code PODCAST at checkout for 20% OFF!
Connect with us:
Website: https://shorrsolutions.com/
Instagram: https://www.instagram.com/shorrsolutions
Facebook: https://www.facebook.com/shorrsolutions
LinkedIn: https://www.linkedin.com/company/shorrsolutions
YouTube: https://www.youtube.com/user/TheBestMBS1/featured
Credit card processing is a necessity for every aesthetic practice, but the fees behind each swipe aren’t always as simple as they seem. Hidden costs can eat away at profitability without you even realizing it.
In this episode, host Jay Shorr sits down with Tim Ryan, Founder and CEO of Blueswipe, to uncover how payment processing really works in the aesthetic industry. You’ll learn how to identify and eliminate hidden charges, avoid overpriced EMR-integrated systems, and negotiate transparent, cost-effective solutions that protect your bottom line.
Schedule your free consult with our expert, Jay Shorr, here.
To sign up for our Conversion Cascade 2.0 online course, click here. Don’t forget to enter code PODCAST at checkout for 20% OFF!
Connect with us:
Website: https://shorrsolutions.com/
Instagram: https://www.instagram.com/shorrsolutions
Facebook: https://www.facebook.com/shorrsolutions
LinkedIn: https://www.linkedin.com/company/shorrsolutions
YouTube: https://www.youtube.com/user/TheBestMBS1/featured
Is your aesthetic practice unknowingly letting profit slip away? In today’s competitive market, running an efficient operation is just as critical as delivering exceptional results. Small inefficiencies can quietly drain your bottom line and limit growth.
In this episode of Shorr Solutions: The Podcast, host and award-winning consultant Jay Shorr reveals eight proven strategies to cut costs, maximize profitability, and protect patient satisfaction. Drawing on decades of experience in aesthetic practice management, Jay shares real-world tactics that keep quality high while ensuring every dollar works harder for your business.
Schedule your free consult with our expert, Jay Shorr, here.
To sign up for our Conversion Cascade 2.0 online course, click here. Don’t forget to enter code PODCAST at checkout for 20% OFF!
Connect with us:
Website: https://shorrsolutions.com/
Instagram: https://www.instagram.com/shorrsolutions
Facebook: https://www.facebook.com/shorrsolutions
LinkedIn: https://www.linkedin.com/company/shorrsolutions
YouTube: https://www.youtube.com/user/TheBestMBS1/featured
Are missed calls quietly cutting into your revenue? As aesthetic practices get busier, some are exploring AI-powered phone systems to manage high call volumes, schedule appointments, and support their teams. While automation can improve efficiency, it also raises questions about its impact on patient experience and booking rates.
In this episode of Shorr Solutions: The Podcast, host Paige Hamilton talks with Shorr Solutions partners Ana Suarez and Cristian Devoz about the rise of AI in patient communication. They discuss the potential benefits, the possible pitfalls, and what practices should consider before handing over the phones to artificial intelligence.
Schedule your free consult with our expert, Jay Shorr, here.
To sign up for our Conversion Cascade 2.0 online course, click here. Don’t forget to enter code PODCAST at checkout for 20% OFF!
Connect with us:
Website: https://shorrsolutions.com/
Instagram: https://www.instagram.com/shorrsolutions
Facebook: https://www.facebook.com/shorrsolutions
LinkedIn: https://www.linkedin.com/company/shorrsolutions
YouTube: https://www.youtube.com/user/TheBestMBS1/featured
A single slip at the front desk can lead to a one-star review, lost revenue, and lasting damage to your reputation. If your team doesn’t know what not to say, or how to recover when mistakes happen, you’re leaving your practice vulnerable.
In this episode of Shorr Solutions: The Podcast, partners Jay Shorr, Ana Suarez, and Cristian Devoz break down the front desk’s impact on patient retention, online reviews, and brand perception. From hiring and training to real-world damage control, this episode covers what it takes to get it right.
Schedule your free consult with our expert, Jay Shorr, here.
To sign up for our Conversion Cascade 2.0 online course, click here. Don’t forget to enter code PODCAST at checkout for 20% OFF!
Connect with us:
Website: https://shorrsolutions.com/
Instagram: https://www.instagram.com/shorrsolutions
Facebook: https://www.facebook.com/shorrsolutions
LinkedIn: https://www.linkedin.com/company/shorrsolutions
YouTube: https://www.youtube.com/user/TheBestMBS1/featured
Too many aesthetic practice owners think revenue equals success until their P&L tells a different story. If you don’t understand your numbers, you can’t control your outcomes, and what you don’t track will eventually cost you.
In this episode of Shorr Solutions: The Podcast, host-turned-guest Jay Shorr joins one of our partners and Sr. Client Success Manager, Cristian Devoz, to uncover the financial blind spots most providers overlook. Discover how to properly analyze your profit and loss statement, identify areas to cut (and where not to), understand what a healthy EBITDA looks like, and learn a few simple steps you can take to boost your revenue.
Schedule your free consult with our expert, Jay Shorr, here.
To sign up for our Conversion Cascade 2.0 online course, click here. Don’t forget to enter code PODCAST at checkout for 20% OFF!
Connect with us:
Website: https://shorrsolutions.com/
Instagram: https://www.instagram.com/shorrsolutions
Facebook: https://www.facebook.com/shorrsolutions
LinkedIn: https://www.linkedin.com/company/shorrsolutions
YouTube: https://www.youtube.com/user/TheBestMBS1/featured
Are prospective patients drifting away after a single visit, only to schedule their next treatment elsewhere? A weak internal-marketing engine and leaky sales funnel can quietly drain revenue, staff morale, and momentum.
Recorded in partnership with Aesthetically Speaking, presented by Nextech, this episode of Shorr Solutions: The Podcast features industry expert Jay Shorr as he shares the key questions that turn casual inquiries into booked consults. Discover membership and treatment-plan strategies that build patient loyalty, plus simple operational tweaks that empower your entire team to sell with confidence. Tune in for Jay’s proven roadmap to tighten your funnel, boost conversions, and turn one-time visitors into lifelong patients.
Schedule your free consult with our expert, Jay Shorr, here.
To sign up for our Conversion Cascade 2.0 online course, click here. Don’t forget to enter code PODCAST at checkout for 20% OFF!
Connect with us:
Website: https://shorrsolutions.com/
Instagram: https://www.instagram.com/shorrsolutions
Facebook: https://www.facebook.com/shorrsolutions
LinkedIn: https://www.linkedin.com/company/shorrsolutions
YouTube: https://www.youtube.com/user/TheBestMBS1/featured
Slower seasons don’t have to mean shrinking profits. If your practice tends to dip during the summer months, it’s time to stop reacting and start planning.
In Episode 131 of Shorr Solutions: The Podcast, host and practice management expert Jay Shorr shares hot tips for cool cash flow to help you recession-proof your summer. From smart budgeting and seasonal promotions to staffing strategies and patient retention, this episode is packed with tactical moves to boost revenue without discounting your brand. Learn how to stay in control—even when patient visits drop.
Schedule your free consult with our expert, Jay Shorr, here.
To sign up for our Conversion Cascade 2.0 online course, click here. Don’t forget to enter code PODCAST at checkout for 20% OFF!
Connect with us:
Website: https://shorrsolutions.com/
Instagram: https://www.instagram.com/shorrsolutions
Facebook: https://www.facebook.com/shorrsolutions
LinkedIn: https://www.linkedin.com/company/shorrsolutions
YouTube: https://www.youtube.com/user/TheBestMBS1/featured
Are you unknowingly giving power to your competitors before a patient ever walks through your door? In the digital world, perception is power… and if your online presence feels weak, outdated, or inconsistent, you're losing control of the narrative.
In Episode 130 of Shorr Solutions: The Podcast, host Jay Shorr shows you how to reclaim authority at every step of the digital patient journey. From dominating search results to controlling the conversation through automation, lead capture, and smart design, this episode is your guide to turning passive browsers into loyal patients while positioning your practice as the obvious choice.
Schedule your free consult with our expert, Jay Shorr, here.
To sign up for our Conversion Cascade 2.0 online course, click here. Don’t forget to enter code PODCAST at checkout for 20% OFF!
Connect with us:
Website: https://shorrsolutions.com/
Instagram: https://www.instagram.com/shorrsolutions
Facebook: https://www.facebook.com/shorrsolutions
LinkedIn: https://www.linkedin.com/company/shorrsolutions
YouTube: https://www.youtube.com/user/TheBestMBS1/featured
Hiring the wrong person or managing a fractured team can cost your practice more than just money. It can affect patient experience, team morale, and long-term success.
In this episode, our host Jay Shorr sits down with Erica Vega, Practice Manager at Rana Facial Plastic Surgery, to discuss what makes a great manager. Tune in to learn how to hire and retain top talent, navigate conflict, and strengthen patient relationships through stronger internal leadership.
Schedule your free consult with our expert, Jay Shorr, here.
To sign up for our Conversion Cascade 2.0 online course, click here. Don’t forget to enter code PODCAST at checkout for 20% OFF!
Connect with us:
Website: https://shorrsolutions.com/
Instagram: https://www.instagram.com/shorrsolutions
Facebook: https://www.facebook.com/shorrsolutions
LinkedIn: https://www.linkedin.com/company/shorrsolutions
YouTube: https://www.youtube.com/user/TheBestMBS1/featured
Your practice isn’t failing—it’s just in the trenches. From cash flow chaos and team drama to split-second decisions that can make or break your business, every practice owner faces battles that test their grit. Resilience isn’t optional—it’s essential.
In Episode 128 of Shorr Solutions: The Podcast, host Jay Shorr is joined by Nan Maddox, Client Success Manager at Shorr Solutions, to share unfiltered stories from the front lines of aesthetic practice management. Together, they explore the real-life challenges practice owners face—unexpected expenses, staffing shakeups, and the pressure to pivot under fire—and how those tough moments often lead to the greatest growth.
Schedule your free consult with our expert, Jay Shorr, here.
To sign up for our Conversion Cascade 2.0 online course, click here. Don’t forget to enter code PODCAST at checkout for 20% OFF!
Connect with us:
Website: https://shorrsolutions.com/
Instagram: https://www.instagram.com/shorrsolutions
Facebook: https://www.facebook.com/shorrsolutions
LinkedIn: https://www.linkedin.com/company/shorrsolutions
YouTube: https://www.youtube.com/user/TheBestMBS1/featured
Staffing challenges are one of the biggest hurdles facing aesthetic practices today. From high turnover and poor hiring decisions to team conflict, these issues cost your practice time, money, and momentum.
In this episode, our host, Jay Shorr shares how to effectively recruit, train, and retain the right team members—without burnout or revolving doors. Learn how to calculate the true cost of turnover, build a culture that encourages loyalty, implement better onboarding, and resolve internal conflict. Help your practice build and maintain a high-performing team.
Schedule your free consult with our expert, Jay Shorr, here.
To sign up for our Conversion Cascade 2.0 online course, click here. Don’t forget to enter code PODCAST at checkout for 20% OFF!
Connect with us:
Website: https://shorrsolutions.com/
Instagram: https://www.instagram.com/shorrsolutions
Facebook: https://www.facebook.com/shorrsolutions
LinkedIn: https://www.linkedin.com/company/shorrsolutions
YouTube: https://www.youtube.com/user/TheBestMBS1/featured
Your attitude, professionalism, and the way you treat others aren’t just personality traits—they’re the foundation of lasting success and respect in your practice.
In this episode of Shorr Solutions: The Podcast, our CEO & Founder, Jay Shorr, breaks down 10 simple yet powerful actions that can transform your leadership, elevate team morale, and build stronger patient relationships. From the importance of punctuality and appreciation to taking initiative and practicing honesty, these simple habits create a lasting impact on your practice’s culture and long-term success.
Schedule your free consult with our expert, Jay Shorr, here.
To sign up for our Conversion Cascade 2.0 online course, click here. Don’t forget to enter code PODCAST at checkout for 20% OFF!
Connect with us:
Website: https://shorrsolutions.com/
Instagram: https://www.instagram.com/shorrsolutions
Facebook: https://www.facebook.com/shorrsolutions
LinkedIn: https://www.linkedin.com/company/shorrsolutions
YouTube: https://www.youtube.com/user/TheBestMBS1/featured
Running an aesthetic practice isn’t just about seeing patients—it’s about understanding what drives success and knowing how to enhance every aspect of your business. With so many moving parts, how do you ensure your practice thrives instead of just getting by?
In this special episode, the Shorr Solutions team breaks down the key components of a thriving practice. We’ll cover strategies for effective marketing, patient retention, and HR management. Plus, don’t miss insights on financial analysis, AI and automation, and maximizing retail revenue. Tune in for expert advice and actionable steps to elevate your practice!
Schedule your free consult with our expert, Jay Shorr, here.
To sign up for our Conversion Cascade 2.0 online course, click here. Don’t forget to enter code PODCAST at checkout for 20% OFF!
Connect with us:
Website: https://shorrsolutions.com/
Instagram: https://www.instagram.com/shorrsolutions
Facebook: https://www.facebook.com/shorrsolutions
LinkedIn: https://www.linkedin.com/company/shorrsolutions
YouTube: https://www.youtube.com/user/TheBestMBS1/featured