Community financial institutions have always competed on relationships, not technology. But when your staff is toggling between multiple systems, manually verifying identities, and drowning in administrative tasks, those relationships suffer. In this episode, Destinee talks with Matt Phipps, Chief Marketing Officer at Agent IQ, about Smartlynq—a staff-facing AI tool that takes a different approach than most banking technology. Rather than replacing human interaction, Smartlynq amplifies it by...
Show more...