Clinic growth isn’t just about more patients or fancier tools. It’s about systems that keep the ones you already have.
In this episode of Strata Stories, Paul Singh sits down with Amit Gaglani, PT — practice coach, to talk about why most PT practices don’t need more patients or tools… they need better systems to keep the ones they already have.
They dive into:
1. Why 70% of patients self-discharge and how to fix it
2. How front desk and therapist communication impacts retention
3. Why building your practice as if you’re going to sell it improves profitability now
Strata Stories are conversations between Strata's CEO, Paul Singh, and leaders in the OT & PT world. We interview practice owners, therapists, consultants, and coaches disrupting healthcare to make a positive change!
If you'd like to learn more about Strata EMR & Billing and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with our team!
If you have any questions, send us a note hello@stratapt.com.