In this compelling episode, host Kevin Dean sits down with Larry Walsh, the CEO and Chief Analyst at Channelnomics, to navigate the complex waters of exponential change. With over 15 years of experience advising top organizations, Larry cuts through the hype to reveal the strategic and often uncomfortable truths behind today's biggest tech trends. This conversation goes far beyond buzzwords, exploring: The Great Convergence: Why the simultaneous rise of AI, robotics, quantum computing, and bi...
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In this compelling episode, host Kevin Dean sits down with Larry Walsh, the CEO and Chief Analyst at Channelnomics, to navigate the complex waters of exponential change. With over 15 years of experience advising top organizations, Larry cuts through the hype to reveal the strategic and often uncomfortable truths behind today's biggest tech trends. This conversation goes far beyond buzzwords, exploring: The Great Convergence: Why the simultaneous rise of AI, robotics, quantum computing, and bi...
In this compelling episode, host Kevin Dean sits down with Larry Walsh, the CEO and Chief Analyst at Channelnomics, to navigate the complex waters of exponential change. With over 15 years of experience advising top organizations, Larry cuts through the hype to reveal the strategic and often uncomfortable truths behind today's biggest tech trends. This conversation goes far beyond buzzwords, exploring: The Great Convergence: Why the simultaneous rise of AI, robotics, quantum computing, and bi...
Dive deep into the complex world of AI adoption with host Kevin Dean and special guest Kodjo Hogan, a cybersecurity leader and Director of Information Security GRC for Chainalysis Inc. This episode explores the crucial, often-overlooked intersection of Artificial Intelligence, robust security, and human psychology. You want to talk AI strategy for your company? Contact us at: https://www.manobyte.com/contact-us Get in touch with Kevin at: https://kevinjdean.com/ Get in touch with guest, Kodj...
Get ready to dive deep into the real investments driving the Artificial Intelligence revolution! In this insightful conversation, Kevin J. Dean sits down with Adam Patti, CEO of VistaShares, to explore the critical infrastructure and often-overlooked components that are truly profiting from the massive growth in AI. Connect with Adam Patti & VistaShares: Website: vistashares.com LinkedIn: / adam-patti-96919 Connect with Kevin J. Dean: Website: https://kevinjdean.com/ Linke...
In this episode of Swimming with Sharks, host Kevin J. Dean speaks with Brian J. Esposito — entrepreneur, investor, and founder of Esposito Intellectual Enterprises — about the real and lasting impact of AI on business, jobs, and society. Brian shares candid insights on the responsibilities companies and investors have when adopting AI technologies, and why many are overlooking the long-term consequences for workers, communities, and the economy. With decades of experience working across sec...
In this episode of Swimming with Sharks, Kevin Dean sits down with David Pearlman, Senior Director of Education at Adobe, to explore how artificial intelligence is reshaping enterprise operations, leadership, and the way we learn. Drawing on decades of experience at Microsoft and Adobe, David shares how AI is helping reduce noise in the workplace, accelerating asynchronous education, and redefining the role of leadership. From improving email efficiency to navigating shadow AI and compliance,...
In this episode, Kevin Dean sits down with Anthony Coppedge to discuss the rapid changes in technology, leadership, and business strategy. With the rise of Generative AI (GenAI), businesses are facing a transformation as significant as the advent of the internet and mobile technology. But how should organizations adapt, align, and think differently to stay ahead? 🔹 Key Topics Covered: ✅ The rate of change vs. individual technological shifts ✅ Why GenAI is a force multiplier – but not a silve...
In this episode of Swimming with Sharks, Kevin Dean, CEO of ManoByte, is joined by Rob Ryan, Head of Thought Leadership at WorkGrid Software, for an in-depth discussion on the role of conversational AI in streamlining employee workflows and improving internal communication. Rob shares his insights on organizational change, the evolution of employee experience platforms, and the importance of aligning AI projects with business goals.Introduction: Kevin introduces Rob Ryan, who has extensive ex...
In this insightful episode of Swimming with Sharks, Kevin Dean, CEO of ManoByte, sits down with Amelia Jones, Principal Customer Success Manager at Mural, to discuss the role of AI in enterprise environments and how visual collaboration can enhance business processes. Amelia shares her experiences from Mural, highlighting the impact of human-centered design and agile methodologies in fostering better decision-making and collaboration.Introduction: Kevin introduces Amelia, who brings near...
In this exciting episode of Swimming with Sharks, Kevin Dean, CEO of ManoByte, welcomes Mike Lyons, founder of KaiRise, to explore the intersection of Agile methodologies and generative AI. Mike shares his unique journey through the IT landscape, from small firms to large consulting agencies, shedding light on how AI is shaping business processes and the power of agility in driving innovation.Introduction: Kevin introduces Mike Lyons, who has decades of experience in IT, ranging from higher e...
Episode Overview: In this episode of Swimming with Sharks, Kevin Dean, CEO of ManoByte, sits down with Stephen Stouffer, Director of Automation Solutions at Tray.ai. Stephen discusses his journey from marketing automation to becoming a leader in AI integration and shares valuable insights on leveraging AI for enterprise success.Introduction: Kevin introduces Stephen Stouffer, who brings extensive experience from various industries, including enterprises, agencies, startups, and nonprofits. St...
In this episode of Swimming with Sharks, Kevin Dean, CEO of ManoByte, sits down with Wendy McHenry, the Head of Solutions Engineering at CData Software, for an insightful discussion on customer operations and the evolving tech landscape. Wendy brings a wealth of experience from her journey in tech, starting as a statistician and moving through various leadership roles in sales engineering, particularly in financial services and government sectors.Introduction:Kevin introduces Wendy McHenry, h...
In this episode of Swimming with Sharks, Kevin Dean, CEO of ManoByte, welcomes Amber Vaden, a dynamic leader in customer operations and success with nearly a decade of experience in the field. Amber brings a unique perspective to customer service, blending her background in education with a deep passion for creating impactful customer experiences.Introduction:Kevin introduces Amber Vaden, who has made a significant impact in the world of customer success and operations. Amber's journey began ...
In this compelling episode of Swimming with Sharks, Kevin Dean, CEO of ManoByte, sits down with Kári Thor Runarsson, the visionary founder of Cliezen, to explore the dynamic world of customer operations and the intersection of marketing, customer success, and technology. Kári shares his rich, globe-trotting journey from Iceland to Iowa and beyond, offering a unique perspective on the importance of understanding and exceeding customer expectations in both B2B and B2C environments.Episode Summa...
In this insightful episode, Kevin Dean explores the transformative power of generative AI in customer experience. Drawing on his extensive experience at ManoByte, Kevin delves into the four key pillars that can elevate customer satisfaction and drive business success: educate, engage, entertain, and inspire.Episode Summary:Introduction: Kevin Dean introduces the podcast, "Swimming with Sharks," and sets the stage for a deep dive into the dynamic world of customer operations. He outlines the i...
In this engaging episode, Kevin Dean welcomes Lucas Pimenta, an experienced professional in customer operations. Lucas discusses his journey from finance to global customer relations, stressing the importance of empathy and strategic planning in meeting high customer expectations amidst resource constraints. He also explores the transformative role of technology, including AI, in enhancing customer success strategies while balancing efficiency with human touch.Episode Summary:Introduction: Ke...
In this insightful episode, Kevin Dean welcomes Anne McDonnell-Aisiku, Principal Customer Success Manager at HubSpot. Anne shares her unique journey from global education to customer success, offering valuable perspectives on how her background shapes her approach to delivering exceptional customer experiences.Episode Summary:Introduction: Kevin Dean introduces the podcast and welcomes Anne McDonnell-Aisiku, highlighting her extensive experience in customer success and her journey from the ed...
In this exciting episode, Kevin Dean sits down with Aaron Jones, the Head of Strategic Partnerships at Maven AGI. The conversation spans Aaron's journey from a computer science major to his current role, and delves into the dynamic landscape of customer operations and AI.Episode Summary:Introduction: Kevin Dean introduces the podcast and welcomes Aaron Jones, highlighting their shared background and long-standing professional relationship.Interview Highlights:Aaron’s Background: Aaron shares ...
In this exciting season opener, Kevin Dean sits down with Christina Garnett, a customer service and marketing expert known for her customer-obsessed approach. Christina shares her unique journey and provides deep insights into the evolving landscape of customer operations, emphasizing the critical balance between AI integration and human touch in delivering exceptional customer experiences.Episode Summary:Introduction: Kevin Dean introduces the podcast and welcomes Christina Garnett, highligh...
In this adventure, we are joined by Doug Brown, CEO - Business Success Factors.Video Summary:Introduction.Interview: Doug Brown, CEO - Business Success Factors.Question of the Day: Name the #1 Webinar you attended in 2020 that delivered the most value. What was the topic?Who was the presenter?What made it so valuable?Video Takeaways:A few key takeaways from this episode:People who intentionally work on themselves also see growth in their business.Average performers can succeed when working wi...
In this adventure, we are joined by Krystina Gillenwater - Director of New Business for Digitopia.Video Summary:Introduction.Interview: Krystina Gillenwater - Director of New Business, Digitopia.Question of the Day: If you are using HubSpot Snippets - what is your best snippet?Video Takeaways:A few key takeaways from this episode:RevOps is more than a "flavor-of-the-week" industry buzzword.RevOps is a business practice that aims to align an organization's revenue engine. Sales leaders ar...
In this compelling episode, host Kevin Dean sits down with Larry Walsh, the CEO and Chief Analyst at Channelnomics, to navigate the complex waters of exponential change. With over 15 years of experience advising top organizations, Larry cuts through the hype to reveal the strategic and often uncomfortable truths behind today's biggest tech trends. This conversation goes far beyond buzzwords, exploring: The Great Convergence: Why the simultaneous rise of AI, robotics, quantum computing, and bi...
