We have talked extensively about optimal agency operations on this podcast because it's probably the most important thing in the profitability and scalability of your agency.Gray Mackenzie has been helping multi-million dollar agencies for the past 13 years find higher profitability in their operational procedures through his company, ZenPilot.Gray is a wealth of knowledge when it comes to agency operations and Jake has attempted to get him on the podcast for over 2 years after diving into his Agency Journey podcast when we first started this podcast!----------------------------------ZenPilot:https://www.zenpilot.com/Agency Journey Podcast:https://open.spotify.com/show/4C7UEVPMZZlPzbMlIwmiaA----------------------------------JOIN THE FREE DISCORDhttps://discord.gg/uvHRRRFVRD (https://discord.gg/uvHRRRFVRD)Our recommended agency tools:everbrospodcast.com/recommended-tools/ (everbrospodcast.com/recommended-tools/)----------------------------------⭐⭐⭐⭐⭐As always, if you enjoyed this episode or this podcast in general and want to leave us a review or rating, head over to Apple and let us know what you like! It helps us get found and motivates us to keep producing this free content.----------------------------------Want to connect with us? Reach out to us on the everbrospodcast.com website, subscribe to us on YouTube, or connect with us on socials:YouTube: @agencygrowthpodcastTwitter/X: @theagency_uLinkedIn: linkedin.com/company/agencypodcastFacebook: facebook.com/theagencyuInstagram: @theagencyuReddit: r/agency & u/JakeHundleyTikTok: @agency.u