The Business Fix

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The Business Fix

Josh Troche and Chrissy Myers

37 episodes

4 days ago

Send us a text Growing your business is exciting… and quietly isolating. One day you’re chasing bigger goals, making harder decisions, and realizing the people who used to “get it” no longer do. Welcome to one of the least talked about realities of leadership: growing often comes with loneliness. In this episode of The Business Fix, Chrissy and Josh unpack why business growth and leadership loneliness go hand in hand and why nothing is “wrong” with you if success feels a little lonely. This c...

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Send us a text Growing your business is exciting… and quietly isolating. One day you’re chasing bigger goals, making harder decisions, and realizing the people who used to “get it” no longer do. Welcome to one of the least talked about realities of leadership: growing often comes with loneliness. In this episode of The Business Fix, Chrissy and Josh unpack why business growth and leadership loneliness go hand in hand and why nothing is “wrong” with you if success feels a little lonely. This c...

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Episodes (20/37)

The Business Fix

Growing Is Lonely: Here’s How High-Performing Leaders Handle It

Send us a text Growing your business is exciting… and quietly isolating. One day you’re chasing bigger goals, making harder decisions, and realizing the people who used to “get it” no longer do. Welcome to one of the least talked about realities of leadership: growing often comes with loneliness. In this episode of The Business Fix, Chrissy and Josh unpack why business growth and leadership loneliness go hand in hand and why nothing is “wrong” with you if success feels a little lonely. This c...

5 days ago

36 minutes

The Business Fix

A, B, or C Players? How Smart Leaders Build Teams Without Destroying Culture

Send us a text In Episode 36 of The Business Fix, Chrissy and Josh tackle one of the most uncomfortable (and unavoidable) realities of leadership: not every employee shows up the same way, and pretending they do is hurting your business. This episode takes a hard, honest look at A, B, and C players, why those labels are so often misunderstood, and how great leaders use them ethically to build strong teams without wrecking their culture. With a mix of real-world stories, sharp humor, and no-BS...

1 week ago

40 minutes

The Business Fix

What You Should Expect From Your Employees (And What You Absolutely Shouldn’t)

Send us a text In Episode 35 of The Business Fix, Chrissy and Josh dive into one of the most frustrating and misunderstood parts of being a business owner or manager: employee expectations. What should you realistically expect from your team—and what is completely out of line? They break it all down with a candid, hilarious, and deeply practical discussion, laying out the 3 E’s of a healthy team member—Engagement, Ethics, and Evolution—and why these non-negotiables are the baseline for a thri...

2 weeks ago

41 minutes

The Business Fix

What Employees Expect From Leaders in Today’s Workplace

Send us a text What do employees really expect from their leaders today and why are so many leaders missing the mark? In this episode of The Business Fix, Chrissy and Josh break down the unspoken expectations employees have of their leaders in today’s workplace and why pay, perks, and benefits aren’t enough to keep people engaged or loyal anymore. From clarity and consistency to honesty, fairness, and predictable leadership, this conversation digs into what actually drives employee retention,...

3 weeks ago

43 minutes

The Business Fix

Smarter and Stronger Business Decisions Start with Overcoming the Fear Behind Them

Send us a text What if the biggest thing holding your business back… is a fear you haven’t even named yet? Most leaders think fear shows up as hesitation but in reality, it disguises itself as over-preparation, procrastination, busyness, and even perfectionism. In this episode of The Business Fix, Chrissy and Josh break down how fear silently shapes decisions inside small and medium-sized businesses. They reveal why fear isn’t the enemy (unmanaged fear is) and walk through practic...

1 month ago

46 minutes

The Business Fix

Broken or Bored? How to Tell and What to Do Before You Break Your Business

Send us a text Tinkering with your business because you’re “just making it better”? Be careful! You might be unintentionally setting fire to something that wasn’t broken to begin with. In this episode of The Business Fix, Josh Troche and Chrissy Myers explore the surprisingly common problem of business owners who shake things up out of boredom: leading to mission drift, marketing misfires, and flatlined sales. If you're a small business owner, marketing manager, or CEO trying to build authori...

1 month ago

40 minutes

The Business Fix

Resilient or Burned Out? How to Build Bounce-Forward Leadership in Business

Send us a text In this episode of The Business Fix, Chrissy and Josh dive headfirst into a crucial topic for every small business owner and manager: resiliency. Following last week's breakdown on burnout, this conversation flips the script and focuses on building the kind of resilience that doesn't just help you bounce back but helps you bounce forward. Chrissy shares personal insights from her book Reluctantly Resilient and breaks down what she calls the Resilient Operating System, a practic...

1 month ago

41 minutes

The Business Fix

Burnout Warning Signs Business Leaders Miss (Until They Crash)

Send us a text You’re hitting your goals. Business is growing. But you’re running on fumes—and no one’s asking if you’re okay. If that feels familiar, this episode is for you. In this honest and relatable conversation, Chrissy and Josh break down what burnout really looks like for business owners and managers. Josh shares how ignoring the signs landed him in the hospital. Chrissy explains why “rest is a leadership skill” and how she learned (the hard way) to protect her energy and her team. ...

1 month ago

49 minutes

The Business Fix

Failure Happens... Here’s What to Expect and What Great Leaders Do Next

Send us a text When failure shows up at your business’s front door for the third time... Should you offer it coffee or finally figure out why it keeps showing up? In this episode, Chrissy and Josh dive headfirst into the messy middle of managing failure in leadership, because let’s be real: business mistakes happen, and how you respond can make or break your company culture. From missed targets to employee slip-ups to operational misfires, this episode is your unofficial guide to handling s...

2 months ago

36 minutes

The Business Fix

The 3 Leadership Habits That Turn Managers Into Trusted Leaders

Send us a text You’ve built a team, juggled priorities, and probably asked yourself more than once, “Why aren’t they just doing the thing?” If leading people feels harder than it should, you’re not alone and you’re not doing it wrong. But you might be defining leadership the wrong way. In this episode, Chrissy Myers and Josh Troche get real (and get a little feisty) about what leadership actually looks like in today’s workplace. Whether you're a small business owner, mid-level manager,...

2 months ago

42 minutes

The Business Fix

Work-Life Balance vs. Work-Life Harmony: What’s the Better Play for Leaders?

Send us a text Think owning a business means total freedom and unlimited time off? Yeah… about that. In this episode of The Business Fix, Chrissy Myers and Josh Troche challenge the outdated hustle mindset and break down why work-life balance is a myth and how work-life harmony is a more sustainable goal for business owners and leaders. Through stories, stats, and a little sarcasm, they share how intentional leadership, smart time management, and better business systems can help you scale wit...

2 months ago

36 minutes

The Business Fix

What Happens When Community Involvement Becomes Core to Your Business

Send us a text Real impact starts when your business shows up for something bigger than profit. In this episode, Chrissy Myers and Josh Troche break down how purpose-driven businesses are using community engagement to boost brand loyalty, strengthen company culture, and create meaningful impact both inside and outside the workplace. From offering pro bono services and sponsoring youth sports to celebrating employee volunteer hours, Chrissy and Josh share real-world tactics that small and me...

2 months ago

41 minutes

The Business Fix

Stop the Next PR Disaster: Protect Your Brand with a Clear Social Media Policy

Send us a text Your employee just posted something wild at 2 a.m., and now your phone won’t stop buzzing. Sound familiar? In today’s business climate, every team member is a public voice and that can either boost your brand reputation or torch it in a blaze of digital drama. In this no-fluff episode of The Business Fix, Chrissy and Josh unpack the must-know strategies for managing personal social media without losing your mind or your mission. It’s not about micromanaging; it’s about setting ...

3 months ago

47 minutes

The Business Fix

Fear of Success Is Real And It Might Be Destroying Your Leadership Mindset and Business Culture

Send us a text Is fear running your company... or are you? From bad hires to business blowups, fear has a way of sneaking into your strategy, even when you think you’ve got it all under control. In this episode of The Business Fix, Chrissy and Josh unpack the often-ignored ways fear influences your decision-making, disrupts team dynamics, and chips away at your leadership mindset. Chrissy shares how the fear of hiring mistakes leads to reactive decisions and cultural chaos, while Josh d...

3 months ago

36 minutes

The Business Fix

The ROI of Professional Development: How Coaching Culture and Time Management Drive Business Growth

Send us a text Your team is always moving, but is it moving forward? If you’re constantly solving the same problems, it might be time to rethink how you’re developing your people. In this episode of The Business Fix, Chrissy and Josh dive headfirst into the misunderstood world of professional development and why it’s not just another line item on your HR checklist. Whether you’re a business owner trying to improve employee retention, a manager focused on team engagement, or a leader looking t...

3 months ago

47 minutes

The Business Fix

Strategic Planning Isn’t Boring, It’s Your Superpower for Business Growth

Send us a text Let’s be real… running a business can feel like an endless game of whack-a-mole. You're juggling emails, putting out fires, chasing invoices, and somewhere in the chaos, you know you’re supposed to be “strategically planning”… but what does that actually look like when you’re just trying to make payroll? In this episode of The Business Fix, Chrissy and Josh dive into the often-overcomplicated world of strategic planning and how it can bring real structure to your business. Whet...

3 months ago

41 minutes

The Business Fix

Leadership Skills for Tough Talks: How Difficult Conversations Improve Workplace Communication

Send us a text Most of us try to dodge tough conversations at work, but avoiding them only creates bigger problems. In this episode of The Business Fix, Chrissy and Josh unpack what it takes to confidently navigate the sweaty, uncomfortable moments that most business owners and managers try to avoid. Whether you’re managing performance issues, dealing with employee feedback, or preparing to set clear expectations, you’ll walk away with actionable leadership skills you can implement immediatel...

4 months ago

46 minutes

The Business Fix

How Strong Core Values and Leadership Mindset Shape Customer Experience and Service Excellence

Send us a text Is your team accidentally sabotaging your customer experience? In this brutally honest episode of The Business Fix, Chrissy and Josh unpack why most businesses get the customer experience (CX) so wrong and what to do about it. Whether you're struggling with client retention, poor reviews, or disjointed customer handoffs, this conversation gives you a clear roadmap to service excellence. Chrissy shares how her company uses three questions to empower employees to act in real-time...

4 months ago

36 minutes

The Business Fix

Emotions in the Workplace: Building Better Workplace Culture Through Empathetic Leadership

Send us a text Ever walked into the office wondering if you’re leading with strength or just faking calm while barely holding it together? In this episode of The Business Fix, Chrissy Myers and Josh Troche dive into the real-world challenges of managing emotions in leadership. They explore the true role of emotional intelligence in effective business leadership, breaking down the difference between emotional regulation and suppression, and how leaders can provide emotional support without bec...

4 months ago

41 minutes

The Business Fix

Stop Losing Great People: How Consistency Fuels Employee Retention and Team Accountability

Send us a text If your team feels like it’s spinning its wheels, your top performers seem quietly disengaged, or your company values don’t line up with day-to-day behavior, you’re not alone. Business owners, people managers, and team leads are juggling high-stakes decision making, complex team dynamics, and the constant pressure to deliver results. The one ingredient that often separates thriving teams from dysfunctional ones? Consistency. In this episode of The Business Fix, Chrissy and Jos...

4 months ago

44 minutes