In this lesson, we delve into the importance of customer loyalty and how it drives profitability in business. Learn about different types of customers - A, B, and C classes - and discover effective methods to build and maintain loyalty. From providing exceptional customer service and implementing reward systems to leveraging brand entanglement and solving problems effectively, this video offers practical insights and strategies for creating loyal customers who continually support your business.

Join the Relevate Community and our Digital Accelerator membership. Get in depth guides, tips, tricks and tutorials on how to grow your business with digital skills and technology and take your business to the next level: https://join.relevate.com.auWe help business owners find software tools, tips and tricks to help them get their life back. We delve into the deeper concepts of gaining a strategic advantage.#veteran #relevate #crm #digitaltransformation #erp #mrp #projectmanagement #software #implementation #veteranowned #infantry #veteranownedbusiness #avoncollis #relevatecommunity #relevateconsulting