In this glossary-style episode, we unpack the hidden patterns of “revenue malpractice” that quietly drain private clinics of profit and patient outcomes. We walk through a series of core concepts and give real-world examples from front desks, physio clinics, dentists, and hospitals, including: The Leaky Bucket – pouring money into marketing while patients fall out of the funnelFront of House Empty Desk – unanswered phones vs. a true revenue mindsetAdmin Fog – why a constantly busy front desk ...
All content for The Business of a Clinic (BOAC) is the property of Jared Aron and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
In this glossary-style episode, we unpack the hidden patterns of “revenue malpractice” that quietly drain private clinics of profit and patient outcomes. We walk through a series of core concepts and give real-world examples from front desks, physio clinics, dentists, and hospitals, including: The Leaky Bucket – pouring money into marketing while patients fall out of the funnelFront of House Empty Desk – unanswered phones vs. a true revenue mindsetAdmin Fog – why a constantly busy front desk ...
Beyond the Clinic Room: Why Profit and Care Must Work Together
The Business of a Clinic (BOAC)
32 minutes
2 months ago
Beyond the Clinic Room: Why Profit and Care Must Work Together
When I ran my own clinic, I saw first-hand how broken healthcare operations can be. The care inside the treatment room was world-class, but everything around it—payments, follow-ups, patient experience—was messy, inefficient, and often painful for both staff and patients. In this episode, I share what I learned about why profit and care must work together. This isn’t about squeezing patients for money—it’s about building systems that reduce friction, improve retention, and ultimately allow cl...
The Business of a Clinic (BOAC)
In this glossary-style episode, we unpack the hidden patterns of “revenue malpractice” that quietly drain private clinics of profit and patient outcomes. We walk through a series of core concepts and give real-world examples from front desks, physio clinics, dentists, and hospitals, including: The Leaky Bucket – pouring money into marketing while patients fall out of the funnelFront of House Empty Desk – unanswered phones vs. a true revenue mindsetAdmin Fog – why a constantly busy front desk ...
