In this glossary-style episode, we unpack the hidden patterns of “revenue malpractice” that quietly drain private clinics of profit and patient outcomes. We walk through a series of core concepts and give real-world examples from front desks, physio clinics, dentists, and hospitals, including: The Leaky Bucket – pouring money into marketing while patients fall out of the funnelFront of House Empty Desk – unanswered phones vs. a true revenue mindsetAdmin Fog – why a constantly busy front desk ...
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In this glossary-style episode, we unpack the hidden patterns of “revenue malpractice” that quietly drain private clinics of profit and patient outcomes. We walk through a series of core concepts and give real-world examples from front desks, physio clinics, dentists, and hospitals, including: The Leaky Bucket – pouring money into marketing while patients fall out of the funnelFront of House Empty Desk – unanswered phones vs. a true revenue mindsetAdmin Fog – why a constantly busy front desk ...
Leadership, Scaling a Clinic & The Role of AI in Private Healthcare | BOAC Episode #6
The Business of a Clinic (BOAC)
11 minutes
1 month ago
Leadership, Scaling a Clinic & The Role of AI in Private Healthcare | BOAC Episode #6
In this episode of The Business of a Clinic, we speak with Guy Mayout, Managing Director of The Cadogan Clinic — one of the UK’s leading plastic surgery and dermatology hospitals. Guy shares how he helped the clinic grow from a family-run specialist practice to one of the most respected names in aesthetics and dermatology, earning an Outstanding CQC rating for leadership. He discusses what it really takes to scale a private clinic, from firefighting and building systems to maintaining culture...
The Business of a Clinic (BOAC)
In this glossary-style episode, we unpack the hidden patterns of “revenue malpractice” that quietly drain private clinics of profit and patient outcomes. We walk through a series of core concepts and give real-world examples from front desks, physio clinics, dentists, and hospitals, including: The Leaky Bucket – pouring money into marketing while patients fall out of the funnelFront of House Empty Desk – unanswered phones vs. a true revenue mindsetAdmin Fog – why a constantly busy front desk ...
