How are we doing? Who do you want to learn from next? Text us with notes and ideas. Ever wish the phone picked up itself and sounded like your best-trained staffer? We sit down with Bob Hilscher from Workforce Wave to explore how conversational AI is stepping in where IVRs fail, turning missed calls into booked revenue and repeatable service. From boutique hospitality to national home remediation, the results are hard to ignore: faster answers, fewer hang-ups, and real conversations that mo...
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How are we doing? Who do you want to learn from next? Text us with notes and ideas. Ever wish the phone picked up itself and sounded like your best-trained staffer? We sit down with Bob Hilscher from Workforce Wave to explore how conversational AI is stepping in where IVRs fail, turning missed calls into booked revenue and repeatable service. From boutique hospitality to national home remediation, the results are hard to ignore: faster answers, fewer hang-ups, and real conversations that mo...
Inside Workforce Wave: How Conversational AI Saves Missed Calls, Lifts Revenue, And Fixes Customer Service Pain
The Charleston Marketing Podcast
39 minutes
1 week ago
Inside Workforce Wave: How Conversational AI Saves Missed Calls, Lifts Revenue, And Fixes Customer Service Pain
How are we doing? Who do you want to learn from next? Text us with notes and ideas. Ever wish the phone picked up itself and sounded like your best-trained staffer? We sit down with Bob Hilscher from Workforce Wave to explore how conversational AI is stepping in where IVRs fail, turning missed calls into booked revenue and repeatable service. From boutique hospitality to national home remediation, the results are hard to ignore: faster answers, fewer hang-ups, and real conversations that mo...
The Charleston Marketing Podcast
How are we doing? Who do you want to learn from next? Text us with notes and ideas. Ever wish the phone picked up itself and sounded like your best-trained staffer? We sit down with Bob Hilscher from Workforce Wave to explore how conversational AI is stepping in where IVRs fail, turning missed calls into booked revenue and repeatable service. From boutique hospitality to national home remediation, the results are hard to ignore: faster answers, fewer hang-ups, and real conversations that mo...