How are we doing? Who do you want to learn from next? Text us with notes and ideas. Ever wish the phone picked up itself and sounded like your best-trained staffer? We sit down with Bob Hilscher from Workforce Wave to explore how conversational AI is stepping in where IVRs fail, turning missed calls into booked revenue and repeatable service. From boutique hospitality to national home remediation, the results are hard to ignore: faster answers, fewer hang-ups, and real conversations that mo...
All content for The Charleston Marketing Podcast is the property of Charleston AMA and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
How are we doing? Who do you want to learn from next? Text us with notes and ideas. Ever wish the phone picked up itself and sounded like your best-trained staffer? We sit down with Bob Hilscher from Workforce Wave to explore how conversational AI is stepping in where IVRs fail, turning missed calls into booked revenue and repeatable service. From boutique hospitality to national home remediation, the results are hard to ignore: faster answers, fewer hang-ups, and real conversations that mo...
Reforge Gaming Lounge brings the party with potions, PCs, and persistence
The Charleston Marketing Podcast
7 minutes
2 months ago
Reforge Gaming Lounge brings the party with potions, PCs, and persistence
How are we doing? Who do you want to learn from next? Text us with notes and ideas. When arcades faded away, Christopher saw an opportunity. The Charleston native's vision? Create a gaming space built "from the viewpoint of a bar out" – combining the communal joy of gaming with modern technology and adult beverages. Opening Reforge Gaming Lounge wasn't easy. Originally slated for April 2020, the pandemic forced a devastating five-year delay. But persistence paid off when they finally welco...
The Charleston Marketing Podcast
How are we doing? Who do you want to learn from next? Text us with notes and ideas. Ever wish the phone picked up itself and sounded like your best-trained staffer? We sit down with Bob Hilscher from Workforce Wave to explore how conversational AI is stepping in where IVRs fail, turning missed calls into booked revenue and repeatable service. From boutique hospitality to national home remediation, the results are hard to ignore: faster answers, fewer hang-ups, and real conversations that mo...