How are we doing? Who do you want to learn from next? Text us with notes and ideas. Ever wish the phone picked up itself and sounded like your best-trained staffer? We sit down with Bob Hilscher from Workforce Wave to explore how conversational AI is stepping in where IVRs fail, turning missed calls into booked revenue and repeatable service. From boutique hospitality to national home remediation, the results are hard to ignore: faster answers, fewer hang-ups, and real conversations that mo...
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How are we doing? Who do you want to learn from next? Text us with notes and ideas. Ever wish the phone picked up itself and sounded like your best-trained staffer? We sit down with Bob Hilscher from Workforce Wave to explore how conversational AI is stepping in where IVRs fail, turning missed calls into booked revenue and repeatable service. From boutique hospitality to national home remediation, the results are hard to ignore: faster answers, fewer hang-ups, and real conversations that mo...
The Internet Society: Crafting Standards for Our Digital World
The Charleston Marketing Podcast
9 minutes
5 months ago
The Internet Society: Crafting Standards for Our Digital World
How are we doing? Who do you want to learn from next? Text us with notes and ideas. Have you ever wondered who actually controls the internet? Or how standards like email and web protocols come to be? The Charleston Marketing Podcast dives deep into this fascinating world with special guest Thomas McCarthy-Howe, co-author of a groundbreaking new internet standard called Virtual Conversations. Broadcasting live from Dig South in Charleston, hosts Mike and Stephanie discover how this first-e...
The Charleston Marketing Podcast
How are we doing? Who do you want to learn from next? Text us with notes and ideas. Ever wish the phone picked up itself and sounded like your best-trained staffer? We sit down with Bob Hilscher from Workforce Wave to explore how conversational AI is stepping in where IVRs fail, turning missed calls into booked revenue and repeatable service. From boutique hospitality to national home remediation, the results are hard to ignore: faster answers, fewer hang-ups, and real conversations that mo...
