High-Maintenance Clients = High Ticket PT?

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The Dave Kittle Show

Dave Kittle

377 episodes

1 day ago

Have you considered selling some or all of your healthcare business? Do you have an exit strategy or succession plan? Do you need a broker? Do you want to know how you can sell your business for top dollar? This show will give you the answers.Hi I’m Dave Kittle, Doctor of Physical Therapy and Owner of Concierge Pain Relief - Home Physical Therapy in Brooklyn, NY. Welcome to The Dave Kittle Show. Each week we talk to leading experts in healthcare mergers and acquisitions, and physical therapy private practice owners. This show will also give you proven strategies, actionable insights, and essential skills to buy or sell your physical therapy practice. And, if you like what you hear from the host, Dave Kittle, then it's possible that he and his team, The Fieldmaker Group, may be interested in acquiring some or all of your physical therapy practice. Connect with him on LinkedIn: https://www.linkedin.com/in/davekittle

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All content for The Dave Kittle Show is the property of Dave Kittle and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Have you considered selling some or all of your healthcare business? Do you have an exit strategy or succession plan? Do you need a broker? Do you want to know how you can sell your business for top dollar? This show will give you the answers.Hi I’m Dave Kittle, Doctor of Physical Therapy and Owner of Concierge Pain Relief - Home Physical Therapy in Brooklyn, NY. Welcome to The Dave Kittle Show. Each week we talk to leading experts in healthcare mergers and acquisitions, and physical therapy private practice owners. This show will also give you proven strategies, actionable insights, and essential skills to buy or sell your physical therapy practice. And, if you like what you hear from the host, Dave Kittle, then it's possible that he and his team, The Fieldmaker Group, may be interested in acquiring some or all of your physical therapy practice. Connect with him on LinkedIn: https://www.linkedin.com/in/davekittle

Hosted on Acast. See acast.com/privacy for more information.

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High-Maintenance Clients = High Ticket PT?

The Dave Kittle Show

28 minutes 38 seconds

1 month ago

High-Maintenance Clients = High Ticket PT?

When a high-maintenance patient expects concierge-level service weekly updates, equipment setup, family check-in sshould you charge more?

Dave Kittle will break down how he closed a $950/month concierge PT client plus $550 per visit. Joined by Tony Maritato, they explore pattern recognition, price anchoring, and why charging premium rates isn’t unethical it’s strategic. If you're tired of undercharging for overdelivering, this episode is your permission slip to price with confidence.

Watch more from PT Pintcast →https://www.youtube.com/@PTPintcast

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EPISODE BREAKDOWN

[00:00] — Setting Expectations for Therapists

[01:11] — Handling Rude Prospective Patients

[01:55] — Pricing Strategies and Market Dynamics

[02:38] — High Maintenance Clients and Premium Pricing

[03:20] — Using Price Anchors in Conversations

[04:38] — Red Flags in Client Requests

[04:50] — The Importance of Price Anchoring

[05:21] — Case Study: Portable Treatment Table

[06:25] — Disclosing Pricing to Clients

[07:02] — Concierge Fee and Visit Pricing

[07:28] — Pattern Recognition in Client Interactions

[08:49] — Understanding Client Expectations

[11:35] — Rationalizing High Fees

[14:57] — Understanding Wealthy Clients

[18:19] — Negotiation and Compensation in Cash-Based Practices

[19:52] — Marketing Responsibilities in Cash Practices

[23:30] — Compensation Models for Therapists

[26:05] — Balancing Business and Patient Care

[27:04] — Opportunities for Physical Therapists

[27:20] — Practice Owners: Transition and Selling

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Want to Connect with Dave?

Book a strategy call:

https://clarity.fm/davekittle/expertise/physical-therapy-merger-acquisitions-valuations-healthcare-marketing-sales

Thinking of selling your practice or partnering?

https://www.fieldmakergroup.com

Connect with Dave:

Email: Dave@Conciergepainrelief.com

Instagram: @davekittle https://www.instagram.com/davekittle/

LinkedIn: https://www.linkedin.com/in/davekittle/

or

Call (646)-781-8884

Hosted on Acast. See acast.com/privacy for more information.