Description: In this episode, we explore how Tetra Pak transformed from a global packaging giant into a service-led innovator. What triggered this shift? How did they move from selling cartons to delivering performance? We unpack the company’s journey through digital transformation, outcome-based contracts, and predictive services—highlighting both the challenges and the strategic breakthroughs. A must-listen for anyone interested in the future of industrial services and servitization. Keywor...
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Description: In this episode, we explore how Tetra Pak transformed from a global packaging giant into a service-led innovator. What triggered this shift? How did they move from selling cartons to delivering performance? We unpack the company’s journey through digital transformation, outcome-based contracts, and predictive services—highlighting both the challenges and the strategic breakthroughs. A must-listen for anyone interested in the future of industrial services and servitization. Keywor...
#02 Digital Servitization - Convergence of servitization and digitalization
The Digital Servitization Exchange Podcast
15 minutes
1 month ago
#02 Digital Servitization - Convergence of servitization and digitalization
Description This episode provides a comprehensive overview of digital servitization, which describes the convergence of servitization (the shift from product-centric to service-centric business models) and digitalization (the adoption of digital technologies). We explore how product companies utilize digital technologies, such as the Internet of Things (IoT), to expand their service offerings and achieve revenue growth. One source introduces a special issue, illustrating company growth paths—...
The Digital Servitization Exchange Podcast
Description: In this episode, we explore how Tetra Pak transformed from a global packaging giant into a service-led innovator. What triggered this shift? How did they move from selling cartons to delivering performance? We unpack the company’s journey through digital transformation, outcome-based contracts, and predictive services—highlighting both the challenges and the strategic breakthroughs. A must-listen for anyone interested in the future of industrial services and servitization. Keywor...
