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THE ECOMMERCE EDGE Podcast with Jason Greenwood
Jason Greenwood
622 episodes
3 days ago
Welcome to THE ECOMMERCE EDGE Podcast (formerly At the Coalface). - THE ECOMMERCE EDGE brings you the very best in eCommerce, Omnichannel and Retail tech & trends. We cover key topics such as eCommerce Mentorship, B2B eCommerce and eCommerce technology. - With 23+ years in the industry, Jason and his guests discuss topics in simple language anyone can understand and apply to level up their business.
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Business
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All content for THE ECOMMERCE EDGE Podcast with Jason Greenwood is the property of Jason Greenwood and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Welcome to THE ECOMMERCE EDGE Podcast (formerly At the Coalface). - THE ECOMMERCE EDGE brings you the very best in eCommerce, Omnichannel and Retail tech & trends. We cover key topics such as eCommerce Mentorship, B2B eCommerce and eCommerce technology. - With 23+ years in the industry, Jason and his guests discuss topics in simple language anyone can understand and apply to level up their business.
Show more...
Business
Episodes (20/622)
THE ECOMMERCE EDGE Podcast with Jason Greenwood
E618:🎙️EXPECTING MORE FROM YOUR ECOMMERCE SYSTEM INTEGRATIONS | CHRIS JOHN - SYNDIC8 | THE ECOMMERCE EDGE Podcast

💡 Chris is the Cofounder & CEO of Syndic8 - https://www.syndic8.io

💡 Syndic8 helps brands to maximize their eCommerce sales by getting their products on the digital-shelf sooner, with greater accuracy and lower operating costs

💡 Syndic8 is revolutionizing product data management, syndication and connectivity for eCommerce across the retail and logistics industry

💡 Syndic8 has also just released their Order Integration & Management capability

💡 In this episode Jason & Chris discuss how system integration/middleware customers expect their technology to do more with less and how companies like Syndic8 are stepping up to deliver it


Enjoy!

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3 days ago
58 minutes 36 seconds

THE ECOMMERCE EDGE Podcast with Jason Greenwood
E617:📦MOMENTS THAT MATTER IN B2B ECOMMERCE | AMBER MCDOUGALL - B2BEA | B2B COMMERCE CORNER #134 | THE ECOMMERCE EDGE Podcast

📦 Amber is the Global Director of CX + Customer Adoption at the B2B eCommerce Association - https://www.b2bea.org

📦 Amber has helped deliver large scale change management and B2B eCommerce adoption projects at large manufacturers and distributors

📦 Amber is an expert customer digital adoption specialist and change agent within B2B orgs of all shapes and sizes

📦 In this episode, Jason & Amber discuss customer adoption through the lens of 'moments that matter'


Enjoy!

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5 days ago
1 hour 7 minutes 36 seconds

THE ECOMMERCE EDGE Podcast with Jason Greenwood
E616:🎓DIGITAL TRANSFORMATION IN THE AI AGE | MENTORING MOMENTS #165 W/GUEST MENTOR LYNSEY SWEALES | THE ECOMMERCE EDGE Podcast

🎓 Lynsey is a tenured digital transformation specialist

🎓 Lynsey is also a Founding Partner & Facilitator at Cognitive Union - a progressive, boutique learning and performance consultancy - https://cognitiveunion.com

🎓 Lynsey was gracious enough to be our guest mentor for this episode of Mentoring Moments - thank you!

------------------------------------------

🎓 Welcome to 'Mentoring Moments', a sub-series of the Podcast

🎓 Mentoring Moments is composed of clips taken from ⁠Jason's eCommerce Q&A's - ⁠⁠⁠⁠⁠https://www.greenwoodconsulting.net/ecommerce-q-and-a-with-jason-greenwood⁠⁠⁠⁠⁠

🎓 We also regularly feature 'Guest Mentors' to talk about their own areas of expertise


Enjoy!

Show more...
1 week ago
1 hour 24 seconds

THE ECOMMERCE EDGE Podcast with Jason Greenwood
E615:🎙️LIFECYCLE MARKETING SECRETS REVEALED! | ROBBY BRYANT - CAMPAIGN MONITOR | THE ECOMMERCE EDGE Podcast

💡 Robby is Lifecycle Marketing Specialist at Marigold Campaign Monitor - https://www.campaignmonitor.com

💡 Campaign Monitor helps omni-channel merchants to launch, engage, and grow faster with their advanced email marketing platform

💡 Campaign Monitor lets brands compare their open rates, click-throughs, and bounces against industry standards, then get tactical recommendations designed to close the gap

💡 In this episode Jason & Robby discuss how and why traditional email marketing is being forced to rapidly evolve into full scale, end to end customer lifecycle marketing


Enjoy!

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1 week ago
1 hour 38 seconds

THE ECOMMERCE EDGE Podcast with Jason Greenwood
E614:📦DIGITAL INNOVATION AS A B2B GROWTH ENGINE | JEREMY OTT - REINDERS | B2B COMMERCE CORNER #133 | THE ECOMMERCE EDGE Podcast

📦 Jeremy is the Director of eCommerce & Digital Marketing at Reinders - https://www.reinders.com

📦 Reinders is one of the Midwest's largest full-service distributors of products to the commercial green industry - since 1866

📦 Jeremy has spearheaded multiple ground breaking digital innovation projects over the last 13+ years at Reinders

📦 He is an expert in B2B eCommerce & the business of at scale distribution

📦 In this episode, Jason & Jeremy discuss how customer centricity IN digital innovation can help accelerate the growth curve of any distribution business


Enjoy!

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1 week ago
55 minutes 31 seconds

THE ECOMMERCE EDGE Podcast with Jason Greenwood
E613:🎓DISRUPTION - RISK OR OPPORTUNITY? | MENTORING MOMENTS #164 W/GUEST MENTOR REBECCA HOMKES | THE ECOMMERCE EDGE Podcast

🎓 Rebecca is an ex-McKinsey university lecturer, author, business leader, consultant and thought leader on all things risk vs. opportunity management - https://www.rebeccahomkes.com

🎓 Rebecca is the author of the new book: 'Survive, Reset, Thrive - Leading breakthrough growth strategy in volatile times'

🎓 Rebecca was gracious enough to be our guest mentor for this episode of Mentoring Moments - thank you!

------------------------------------------

🎓 Welcome to 'Mentoring Moments', a sub-series of the Podcast

🎓 Mentoring Moments is composed of clips taken from ⁠Jason's eCommerce Q&A's - ⁠⁠⁠⁠⁠https://www.greenwoodconsulting.net/ecommerce-q-and-a-with-jason-greenwood⁠⁠⁠⁠⁠

🎓 We also regularly feature 'Guest Mentors' to talk about their own areas of expertise


Enjoy!

Show more...
2 weeks ago
1 hour 2 minutes 3 seconds

THE ECOMMERCE EDGE Podcast with Jason Greenwood
E612:🎙️DO ECOMMERCE POPUPS STILL WORK? | SHAAN ARORA - ALIA | THE ECOMMERCE EDGE Podcast

💡 Shaan is the Co-Founder & CEO of Alia - https://www.aliapopups.com

💡 Alia is the NEXT generation of eCommerce site popups

💡 Alia helps merchants achieve 15%+ opt-in rates with a smarter popup, designed perfectly for your brand — built specifically for Shopify

💡 Al, ia delivers: Automated Smart TestingSmart Triggering, Beautiful Templates, Customer Education That Converts

💡 In this episode Jason & Shaan discuss how the right popup tech can help engage and hold customer's attention and ultimately drive more revenue for brands


Enjoy!

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2 weeks ago
29 minutes 48 seconds

THE ECOMMERCE EDGE Podcast with Jason Greenwood
E611:📦WHAT'S KEEPING B2B'S UP AT NIGHT? | MARC VASQUEZ - IDEAL TRIDON | B2B COMMERCE CORNER #132 | THE ECOMMERCE EDGE Podcast

📦 Marc is the Global Technical Director of eCommerce at Ideal Clamp Products (Ideal Tridon) - https://www.idealtridon.com

📦 Marc has held senior digital leadership roles at multiple manufacturers & distributors over the years

📦 He is an expert in B2B eCommerce and knows what it takes to win in this space

📦 Marc also has the responsibility for maintaining BAU, managing moonshots and contending with new technologies like AI

📦 In this episode, Jason & Marc discuss what's keeping B2B's up an night digitally speaking and how to best deal with what IS vs what COULD BE over time


Enjoy!

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2 weeks ago
1 hour 5 minutes 12 seconds

THE ECOMMERCE EDGE Podcast with Jason Greenwood
E610:🎓AFFILIATE MARKETING 2.0 | MENTORING MOMENTS #163 W/GUEST MENTOR JOSHUA KENNEDY | THE ECOMMERCE EDGE Podcast

🎓 Joshua is the Founder of Imagine Marketing - https://www.imagine-affiliate.com

🎓 Imagine is a specialist affiliate marketing agency

🎓 Joshua was gracious enough to be our guest mentor for this episode of Mentoring Moments - thank you!

------------------------------------------

🎓 Welcome to 'Mentoring Moments', a sub-series of the Podcast

🎓 Mentoring Moments is composed of clips taken from ⁠Jason's eCommerce Q&A's - ⁠⁠⁠⁠⁠https://www.greenwoodconsulting.net/ecommerce-q-and-a-with-jason-greenwood⁠⁠⁠⁠⁠

🎓 We also regularly feature 'Guest Mentors' to talk about their own areas of expertise


Enjoy!

Show more...
2 weeks ago
58 minutes 44 seconds

THE ECOMMERCE EDGE Podcast with Jason Greenwood
E609:🎙️KNOW WHERE YOUR INVENTORY IS? | RUSS HAWKINS - AGILENCE | THE ECOMMERCE EDGE Podcast

💡 Russ is the President & CEO of Agilence - https://www.agilenceinc.com

💡 Agilence is an end to end 'loss prevention' platform

💡 Omni-channel retailers often have issues with 'shrinkage' but have great difficulty in identifying where, how and why this shrinkage is happening and Agilence solves for this problem

💡 Agilence supports smarter Loss Prevention & Operations with Adaptive Intelligence, Sharper Insights & Stronger Protection

💡 Agilence helps retailers reduce shrink and improve margins

💡 In this episode Jason & Russ discuss the challenges and opportunities for better loss prevention for retail and where brands should start looking first for their best next step


Enjoy!

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3 weeks ago
49 minutes 15 seconds

THE ECOMMERCE EDGE Podcast with Jason Greenwood
E608:📦DOES THE GARTNER MAGIC QUADRANT FOR DIGITAL COMMERCE STILL MATTER? | B2B EXPERT ROUND TABLE | B2B COMMERCE CORNER #131 | THE ECOMMERCE EDGE Podcast

📦In this special episode of the Podcast, Jason guests on a webinar & expert round table discussing the relevance of the Gartner Magic Quadrant for Digital Commerce hosted by Virto Commerce - https://virtocommerce.com

📦You can download the related full Magic Quadrant here: https://virtocommerce.com/assets/2025-gartner-magic-quadrant-for-digital-commerce

📦Joining this round table are B2B eCommerce Experts:

- Denis Clifford - Chief Customer Officer at Virto Commerce & Round Table Moderator

- Alexander (Sasha) Siniouguine - Founder & CEO of Virto Commerce

- Jacobi Zakrzewski - Vice President - Tech Strategy & Solutions at Luminos Labs

- Jason Greenwood - Founder & Lead Consultant of Greenwood Consulting


Enjoy!

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3 weeks ago
30 minutes 54 seconds

THE ECOMMERCE EDGE Podcast with Jason Greenwood
E607:🎓WHY DO WE DO IT? THE JOURNEY VS THE DESTINATION | MENTORING MOMENTS #162 W/GUEST MENTOR ANDREW SEELEY | THE ECOMMERCE EDGE Podcast

🎓 Andrew is the CEO of Ashworth Strategy - https://ashworthstrategy.com

🎓 This episode gets to the heart of why eCommerce entrepreneurs and service providers forge ahead, even when it gets challenging and the way forward is unclear

🎓 Andrew was gracious enough to be our guest mentor for this episode of Mentoring Moments - thank you!

------------------------------------------

🎓 Welcome to 'Mentoring Moments', a sub-series of the Podcast

🎓 Mentoring Moments is composed of clips taken from ⁠Jason's eCommerce Q&A's - ⁠⁠⁠⁠⁠https://www.greenwoodconsulting.net/ecommerce-q-and-a-with-jason-greenwood⁠⁠⁠⁠⁠

🎓 We also regularly feature 'Guest Mentors' to talk about their own areas of expertise

Enjoy!

Show more...
4 weeks ago
1 hour 12 minutes 46 seconds

THE ECOMMERCE EDGE Podcast with Jason Greenwood
E606:🎙️WHERE TO NEXT FOR AGENTIC AI? | TOM FIRTH - COTERA | THE ECOMMERCE EDGE Podcast

💡 Tom is the Founder of Cotera - https://cotera.co

💡 Cotera helps merchants build AI Agents That Don't Need Babysitting

💡 Cotera delivers agents that monitor, analyze, and act—automatically

💡 Cotera agents don't just analyze your customer feedback, they take action on it

💡 In this episode Jason & Tom discuss the future of agentic commerce and how they're building it


Enjoy!

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1 month ago
1 hour 43 seconds

THE ECOMMERCE EDGE Podcast with Jason Greenwood
E605:📦EXPERT B2B PRODUCT MERCHANDISING | ALISON METCALFE - CONSULTANT | B2B COMMERCE CORNER #130 | THE ECOMMERCE EDGE Podcast

📦 Alison is a UK based expert merchandising consultant - https://alisonmetcalfe.co.uk

📦 Alison and I were chatting and she asked whether her merchandising experience might be useful to B2B manufacturers & distributors - I said 'heck yes'!

📦 So we decided to make this conversation happen

📦 In this episode, Jason & Alison discuss the benefits of a proper product merchandising strategy and how it can supercharge profitable B2B growth!


Enjoy!

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1 month ago
52 minutes 14 seconds

THE ECOMMERCE EDGE Podcast with Jason Greenwood
E604:🎓ECOMMERCE RAMBLINGS WITH THE ECOMMERCE REDNECK | MENTORING MOMENTS #161 W/GUEST MENTOR JEREMY GRYDER | THE ECOMMERCE EDGE Podcast

🎓 Jeremy is an eCommerce Consultant, Podcaster and colorful industry personality affectionately known as 'The eCommerce Redneck' - https://ecommerceredneck.com

🎓 This episode is a fun one where we discuss some of the history of eCommerce and where we think it's going next

🎓 Jeremy was gracious enough to be our guest mentor for this episode of Mentoring Moments - thank you!

------------------------------------------

🎓 Welcome to 'Mentoring Moments', a sub-series of the Podcast

🎓 Mentoring Moments is composed of clips taken from ⁠Jason's eCommerce Q&A's - ⁠⁠⁠⁠⁠https://www.greenwoodconsulting.net/ecommerce-q-and-a-with-jason-greenwood⁠⁠⁠⁠⁠

🎓 We also regularly feature 'Guest Mentors' to talk about their own areas of expertise


Enjoy!

Show more...
1 month ago
57 minutes 13 seconds

THE ECOMMERCE EDGE Podcast with Jason Greenwood
E603:🎙️BEYOND BEHAVIOR TO INTENT | ROB GARF - CORDIAL | THE ECOMMERCE EDGE Podcast

💡 Rob is the Head of Strategy and Insights at Cordial - https://cordial.com

💡 Cordial technology automates billions of data-driven messages—across email, SMS, mobile app, social media, direct mail, and more

💡 Cordial is an award-winning, rapidly scaling software company on a mission to help the world’s largest brands drive scalable revenue growth and lasting customer connections

💡 Cordial consolidate your data and unifies your customer profiles so you always send the right message, to the right audience, at the right time

💡 In this episode Jason & Rob discuss how the best digital marketers have moved beyond behavior to intent as their focus - and why


Enjoy!

Show more...
1 month ago
56 minutes 10 seconds

THE ECOMMERCE EDGE Podcast with Jason Greenwood
E602:📦B2B IS NOT A BUSINESS MODEL. IT’S A CHANNEL. HOW TO GET B2B ON SHOPIFY RIGHT | JASON ON THE 'SHOPIFY1PERCENT PODCAST' | B2B COMMERCE CORNER #129

📦In this special episode of the Podcast, Jason guests on the Shopify1Percent Podcast with Jay Myers - https://www.shopify1percent.com

📦This episode originally aired on February 19, 2025 - https://www.youtube.com/watch?v=R3mJmgTjWfU

📦In this conversation, Jason & Jay cover these Key Takeaways:


✅ B2B is a Channel, Not a Business Model – Even D2C brands should consider wholesale to de-risk their business and drive growth.

✅ Shopify is Going All-In on B2B – Shopify Plus now includes B2B features like price lists, minimum order quantities, account-based pricing, and CSV bulk ordering.

✅ Amazon Business is Changing the Game – The fastest-growing segment of Amazon’s business is B2B, and it’s reshaping the distribution landscape.

✅ Marketplaces Are Exploding – With 1,000+ new B2B marketplaces launching by 2024, wholesale is evolving beyond traditional distribution.

✅ Simplicity is Key in B2B Pricing – Avoid the trap of over-complicated pricing tiers; simple, scalable structures make B2B growth manageable.

🚀 Want to future-proof your Shopify store? This episode is a must-listen for merchants looking to expand into B2B and maximize their revenue streams.


Enjoy!

Show more...
1 month ago
55 minutes 41 seconds

THE ECOMMERCE EDGE Podcast with Jason Greenwood
E601:🎓3 THINGS TO GET RIGHT IN ECOMMERCE ACCOUNTING | MENTORING MOMENTS #160 W/GUEST MENTOR ARTHUR GLINKIN | THE ECOMMERCE EDGE Podcast

🎓 Arthur is the Co-Founder of S&G Bookkeeping - https://www.sandgbookkeeping.com

🎓 S&G Bookkeeping is a specialist eCommerce Bookkeeping & Tax Preparation service

🎓 Arthur was gracious enough to be our guest mentor for this episode of Mentoring Moments - thank you!

------------------------------------------

🎓 Welcome to 'Mentoring Moments', a sub-series of the Podcast

🎓 Mentoring Moments is composed of clips taken from ⁠Jason's eCommerce Q&A's - ⁠⁠⁠⁠⁠https://www.greenwoodconsulting.net/ecommerce-q-and-a-with-jason-greenwood⁠⁠⁠⁠⁠

🎓 We also regularly feature 'Guest Mentors' to talk about their own areas of expertise

Show more...
1 month ago
54 minutes 41 seconds

THE ECOMMERCE EDGE Podcast with Jason Greenwood
E600:🎙️THE SECRETS TO OMNI-CHANNEL DEMAND PLANNING | MAX MA - 7THONLINE | THE ECOMMERCE EDGE Podcast

💡 Max is the Co-Founder & CEO of 7thOnline - https://www.7thonline.com

💡 7thOnline is dedicated, advanced AI-Powered Demand Planning and Inventory Management Software

💡 7thOnline is built for Wholesale, Retail and eCommerce

💡 7thOnline provides a comprehensive suite of applications powered by retail-specific machine learning & artificial intelligence that caters for needs like: Merchandise planning, Open to Buy, Fast Fashion Reorder, Allocation & Replenishment, Assortment Planning, Item Level Planning, PO Requisition, Wholesale Account Planning and more!

💡 In this episode Jason & Max discuss the challenges that wholesalers and retailers face with their demand planning in an increasingly complex omni-channel world and how these challenges can be turned into strategic strengths


Enjoy!

Show more...
1 month ago
1 hour 1 minute 9 seconds

THE ECOMMERCE EDGE Podcast with Jason Greenwood
E599:📦CHANGING THE GAME OF SECONDARY-MARKET DISTRIBUTION | PARKER WILLIAMS - TRADIANT | B2B COMMERCE CORNER #128 | THE ECOMMERCE EDGE Podcast

📦 Parker is the CEO at Tradiant - https://www.gotradiant.com

📦 Parker is an expert in the secondary-distribution industry

📦 Tradiant is a specialist Distributor that works with brands to liquidate excess inventory

📦 Tradiant is a strategic liquidation and secondary-market distribution partner for brands that value trust, speed, and control over where their products end up

📦 In this episode, Jason & Parker discuss the secondary-market in detail and how Tradiant uniquely solves for brand inventory issues in a way that preserves brand equity, value and trust


Enjoy!

Show more...
1 month ago
1 hour 49 seconds

THE ECOMMERCE EDGE Podcast with Jason Greenwood
Welcome to THE ECOMMERCE EDGE Podcast (formerly At the Coalface). - THE ECOMMERCE EDGE brings you the very best in eCommerce, Omnichannel and Retail tech & trends. We cover key topics such as eCommerce Mentorship, B2B eCommerce and eCommerce technology. - With 23+ years in the industry, Jason and his guests discuss topics in simple language anyone can understand and apply to level up their business.