In this engaging episode of the Exceptional Sales Leader Podcast, I am joined by Chelsea Olsen, a versatile sales consultant and founder of CLOHZ. The discussion explores a broad spectrum of sales topics from Chelsea's origin story in sales to her multidisciplinary professional journey. We explore the concept of sales authenticity and the ever-important transition from traditional sales tactics to modern methodologies centered on buyer-centric approaches and the psychology of consumer behaviour. Chelsea sheds light on the challenges faced by salespeople today, including the pressure to meet targets in a world overloaded with information and competition. The episode delves into effective strategies for cutting through the noise, building genuine relationships, and developing resilience in the face of rejection. Drawing from personal experiences, Chelsea discusses the importance of maintaining an ego-free mindset and the role of self-awareness in sales success. This episode is packed with valuable insights for sales leaders aiming to adapt to the evolving sales landscape while fostering a supportive environment for their teams.



To connect with Chelsea and to learn more about what she does, please go to:



LinkedIn - https://www.linkedin.com/in/chelsea-olsen-sales-growth/



Website - https://clohz.com/

In this episode of the Exceptional Sales Leader Podcast, I welcome sales expert Gary Daly, dialing in from the bustling city of Dubai. With Irish roots and global sales acumen, Gary shares transformative experiences that have shaped his career, including his intriguing journey across different countries and overcoming professional hurdles. The conversation delves into Gary’s multifaceted career, from his shaky start in a small startup in Sydney to making his mark in a Fortune 500 company. Gary emphasises the importance of early personal development, inspired by a life-changing seminar with Tony Robbins, which taught him to take ownership of his future. The episode also explores the power of relentless self-investment. Gary advocates for continuous learning, sharing insights from his journey with public speaking mastery and breath-work practice. His ethos of 'paying to play' underscores the need to invest in one's growth actively. Additionally, Gary reveals his upcoming endeavours in the field of coaching, aiming to blend his sales expertise with his newfound coaching skills. Tying his narrative together is a focus on being of service, fostering curiosity, and nurturing gratitude, all while keeping a firm grip on humility and authenticity, key tenets that he suggests can elevate any sales career.



To connect with Gary and to learn more about what he does, including grabbing a copy of his book "Built By Lessons - Turn Your Challenges into Triumphs", go to:



LinkedIn - https://www.linkedin.com/in/garydalysales/



Book - https://www.amazon.com/dp/B0DW8LHGDB

In this engaging episode of the Exceptional Sales Leader Podcast, I am joined by Geoffrey Reid, an esteemed sales executive and thought leader in the world of revenue generation. With a career spanning nearly a quarter of a century at Marcus Evans, Geoffrey shares his journey from an entry-level sales position to becoming the CEO of a major international firm. This enlightening discussion explores Geoffrey's innovative approaches to sales leadership, his focus on attitude over aptitude in hiring, and the importance of maintaining humility and a service-oriented mindset in driving organisational success. The episode delves deeply into Geoffrey's leadership philosophies, particularly his emphasis on fostering a supportive and empowering environment for his team, which resulted in a remarkable advancement in sales and team cohesion. Geoffrey expounds on the significance of embracing individual learning styles in sales training and the power of resistant selling strategies over traditional persuasive techniques. Notably, Geoffrey’s insights align with his influential book, "The Revenue Catalyst," which offers a comprehensive guide for mastering sales in today’s dynamic market. This conversation is a treasure trove of knowledge for sales leaders looking to enhance their team’s potential and drive sustainable success.



To connect with Geoffrey, to learn more about what he does, including grabbing a copy of his book 'The Revenue Catalyst', go to:



LinkedIn https://www.linkedin.com/in/geoffreymreid/



Website - https://geoffreymreid.com/



TedX Speech - https://www.youtube.com/watch?v=dPJPydf3kEI

In this episode of the Exceptional Sales Leader Podcast, I welcome Adam Rosen, Co-Founder & CEO at Email Outreach Company, and a pioneering figure in the domain of email marketing strategy. Adam shares how he turned college lessons into a successful business by honing email outreach to secure clientele like Bank of America and Disney. This episode delves deep into the power of cold emails and strategic persistence, topped with Adam's insights into how historic tools like email continue to drive results by crafting personalised, well-timed messages in an AI-driven landscape. Venturing further into the nuances of email marketing, Adam explores compelling strategies that differentiate good outreach from mere spam. The conversation traverses various topics including innovative methods to elude spam filters, the significance of deep personalisation, and the incremental upticks in response rates achievable through keen attention to market psychology. As Adam puts it, understanding one’s audience and crafting a trial of intention not just in businesses, but in life, wins the race. He imparts valuable tips on crafting short, effective emails with impactful subject lines, ensuring ethical selling remains at the core of all marketing endeavours.



To connect with Adam and to learn more about what he does, go to:



LinkedIn - https://www.linkedin.com/in/adamirosen/



Website - https://eocworks.com/



Instagram - https://www.instagram.com/adamirosen/

In this episode of the Exceptional Sales Leader Podcast, I am joined by Rajiv Lamba, a trailblazer in the field of consumer research. The discussion dives into Rajiv's innovative journey from a consulting firm employee to founding SurveySensum, a company breaking new ground in market research. The episode explores how SurveySensum utilises technology to provide real-time customer insights at a fraction of the cost usually incurred when employing large consulting firms. This conversation sheds light on the challenges and learnings Rajiv faced in positioning SurveySensum as a credible alternative for obtaining valuable customer feedback. The episode provides an in-depth look at how SurveySensum is revolutionising consumer research through AI-driven insights. We discuss the transformation of traditional customer research methods, emphasising the adoption of platforms that enable businesses to pivot quickly based on customer feedback. Rajiv shares his expertise on enhancing customer satisfaction and reducing churn through actionable insights, positioning SurveySensum as a competitive player in the AI and consumer insights space. Whether you're an SME or a large corporation, understanding and acting on customer feedback is made simpler with SurveySensum.



To connect with Rajiv, and to learn more about what he does, including taking advantage of a free trial of SurveySensum, go to:



LinkedIn - https://www.linkedin.com/in/rajiv-lamba/



Website - https://www.surveysensum.com/

In this insightful episode of the Exceptional Sales Leader podcast, I welcome Katie Nelson, the CEO of Sales Uprising, known as the Sales Catalyst, to delve into the nuances of sales, sales leadership, and the essential relationship between sales and marketing. Katie shares her journey from starting in a call centre at 15 to leading a company that's reshaping sales processes for small businesses. Together, we unravel the fabric of what truly makes sales work: building genuine relationships and understanding client needs. We explore the intricate challenge of aligning marketing efforts with sales endeavours and discuss strategies for creating consistent messaging across teams, emphasise the importance of understanding the sales lifecycle, and highlight how customer appreciation events can strengthen long-term relationships. Katie passionately advises on focusing on human interaction and viewing sales as a tool for meaningful connections rather than a transactional activity. Enhancing company growth through clear customer profiles and niche targeting, while balancing the pressure of immediate results with strategic long-term goals, forms a core theme of the conversation.



To connect with Katie and to learn more about what she doe, go to:



LinkedIn - https://www.linkedin.com/in/thesalescatalyst/



Website - https://salesuprising.com/



YouTube - https://www.youtube.com/@SalesUpRising



Instagram - http://www.instagram.com/salesuprising

In this episode of the Exceptional Sales Leader Podcast, I welcome Dr. Aleksandra Plazinic, an expert in strategic management and communication, to explore the often overlooked challenges women face in professional settings, particularly concerning public speaking and confidence building. This episode dives deep into practical strategies for overcoming the fear of public speaking and developing the confidence to communicate effectively. The discussion revolves around identifying the roots of imposter syndrome among women, with Aleksandra sharing insights from her experience that highlight the societal pressures and self-imposed expectations women commonly face, as well as emphasising practical, actionable advice to manage stage fright and assert presence in professional environments. Listeners gain a wealth of knowledge on how to transform anxiety into excitement and embrace authenticity in communication.



To connect with Aleksandra and to learn more about what she does, including downloading a free guide "3 Steps to Prepare For Your Public Speaking", go to:



LinkedIn - https://www.linkedin.com/in/aleksandra-plazinic-phd/



Website - https://aplazinic.com/



Free Guide - https://mailchi.mp/bd941fc15c82/welcome-freebie

In this episode of the Exceptional Sales Leader Podcast, I welcome John Golden, a seasoned sales leader and renowned speaker in the sales industry. With a rich history in sales leadership and strategy, John shares compelling insights into the evolving role of sales leaders and the paradigms that shape effective sales teams. The episode delves into John's career trajectory that began in Dublin and led him to Silicon Valley during the dot-com boom, painting a vivid picture of his strategic ascent in the sales domain. Throughout the conversation, we explore various facets critical to sales leadership success such as the indispensability of coaching, the importance of a robust CRM system, and the creation of self-reliant sales teams. John emphasises the necessity for sales leaders to invest in personal coaching and mentorship, advocating for a shift from command-and-control management to an empowering, supportive approach. The episode also covers the concept of "salespreneurs," highlighting the entrepreneurial spirit that high-performing salespeople often embody, ensuring a dynamic, self-sufficient sales atmosphere.



To connect with John, and to learn more about what he does, including checking out his podcast, Sales Pop, go to:



LinkedIn - https://www.linkedin.com/in/johngolden/



Website - https://www.pipelinersales.com/



Podcast - https://podcasts.apple.com/au/podcast/sales-pop-podcasts-insights-from-top-experts-in-sales/id1455305326

In this engaging episode of the Exceptional Sales Leader Podcast, I am joined by Matt Sucha, the CEO of MindWorx Consulting, as we unpack his unconventional journey from being an actuary to becoming a global leader in consumer psychology training, along with his insights into sales and the art of persuasion. The episode centres around Matt's upcoming book, "The Hidden YES," and explores profound insights into consumer behaviour and psychology that can transform sales practices. Throughout the conversation, Matt unveils the fundamental mistakes salespeople often make, such as over-reliance on motivation and neglect of psychological barriers. He shares valuable insights on addressing buyer uncertainties and leveraging context to enhance persuasion. His collaboration with renowned figures in behavioral economics, like Dan Ariely, has established Matt's reputation as a thought leader in the field. With practical examples and vivid storytelling, he illustrates how subtle changes in communication can lead to significant improvements in sales outcomes.



To connect with Matt, and to learn more about what he does, including grabbing a copy of his new book, go to:



LinkedIn - https://www.linkedin.com/in/matt-sucha/



Website - https://mindworx.net/



Book - https://thehiddenyes.com/

In this episode of the Exceptional Sales Leader Podcast, I am joined by Alex Smith, founder of Basic Arts and author of "The No Bullshit Strategy." Together, we explore the misconceptions surrounding business strategy and how simplifying these concepts can lead to more tangible success. Alex's unconventional journey in strategy, beginning without formal education in the field, offers enlightening insights into how less can be more in the complex world of business strategy. Alex dives deep into the dynamics of effective strategy by underscoring its simplicity and execution. He emphasises that the real value of strategy lies in actionable insights rather than jargon-filled boardroom discussions. As the conversation unfolds, Alex shares his perspective on how culture and strategy intertwine, illustrating how a defined strategy can foster a unique culture within an organisation. The episode further tackles the critical concept of not striving to be the "best" but focusing on becoming the "only" in one's niche. By challenging traditional norms and encouraging businesses to embrace distinctive approaches, Alex provides a fresh perspective that is both practical and inspiring.



To connect with Alex and to learn more about what he does, including gaining access to free resources, go to:



LinkedIn - https://www.linkedin.com/in/alex-m-h-smith/



Website - https://basicarts.org/



Free Resources - https://basicarts.org/welcome/



YouTube - https://www.youtube.com/@AlexMHSmith

In this engaging episode, Dan Norcross shares his remarkable transition from a successful engineering career to becoming the founder and CEO of Regal Relocations, and his journey to becoming a dynamic property investment strategist. As he delves into his strategies for property investments, listeners will discover how Dan leverages data-driven decision-making and innovative business models to achieve win-win scenarios for investors and property owners alike. This episode provides a deep dive into Dan's journey within the property sector, revealing critical insights into the power of mentoring and coaching, as well as the significant impact of taking decisive actions. Dan explains how he has harnessed his analytical skills to overcome challenges and upend traditional paradigms in property investment. Whether it's the intricacies of the serviced accommodation industry or the strategic management of investor relations, this episode demonstrates how Dan has effectively used strategic foresight to generate substantial growth and secure financial freedom, reflecting a mission-driven approach focused on balance, integrity, and long-term vision.



To connect with Dan & to learn more about what he does, go to:



LinkedIn - https://www.linkedin.com/in/dan-norcross-ieng-mimeche-miod-21575636/



Facebook - https://www.facebook.com/dan.norcross.10



Instagram - https://www.instagram.com/dan.norcross/

In this engaging episode of the Exceptional Sales Leader Podcast, I sit down with Matt Raad, an expert in buying and selling online businesses, to explore the future of financial independence. Matt recounts his transformative journey from Zoology student to successful entrepreneur, emphasising the pivotal role of sales and the attraction of leveraging online businesses for financial freedom. Together with his wife, Liz, Matt has built a dynamic career by acquiring and managing digital properties, illustrating the viability of generating passive income through strategic online investments. Throughout the conversation, we delve into the nuances of transitioning from traditional sales and business management to online entrepreneurship. Matt discusses the critical aspects of building a robust digital presence, leveraging AI, and the significance of having a side hustle as a safety net in the volatile job market. We also touch on vital themes such as finding your niche, the importance of maintaining real-life relationships in business, and understanding digital marketplaces. This episode is a treasure trove for aspiring entrepreneurs seeking to diversify their income streams by mastering digital enterprises.



To connect with Matt and to learn more about what he does, go to:



LinkedIn - https://www.linkedin.com/in/matt-raad/



Website - https://www.ebusinessinstitute.com.au/

In this engaging episode of the Exceptional Sales Leader Podcast, I sit down with sales expert Adam Cerra, Founder & CEO of DFY High Ticket Closing & Closer Academy, and creator of The Inverse Closing Method. The conversation explores Adam's formidable career, beginning in IT support and evolving into the high-stakes world of sales. Particularly for coaches and educators in personal development, Adam's methodologies are built on creating genuine buying decisions and establishing integrity and authority in sales conversations. The episode delves deep into Adam's inverse closing method, a distinctive strategy that prioritises understanding customer pain points using emotional intelligence, with emphasis on selling decisions rather than products. Adam underscores the importance of authority in sales and challenges traditional methods through philosophical and ethical angles. By focusing on serving clients ethically and understanding their specific needs, Adam reveals effective ways for sales professionals to thrive without the traditional "sleaze" associated with selling. The discussion also covers projections, NLP strategies, and the future of sales in an AI-driven world, presenting a nuanced perspective on how sales professionals can enhance their skills with technology without being replaced by it.



To connect with Adam and to learn more about what he does, including grabbing a copy of his book 'Conversation to Client', please go to:



LinkedIn - https://www.linkedin.com/in/adamcerra/



Website - https://adamcerra.com/



Book - https://www.conversationtoclient.com/buy-book

In this episode of the Exceptional Sales Leader Podcast, I am thrilled to be joined by Neil Reich, Founder & CEO of Care Connect Advisors, from Tampa, Florida. With a remarkable career in sales and healthcare, Neil brings a wealth of experience and insights into building successful sales teams and delivering exceptional value to customers. In this episode, Neil shares his leadership journey, recounting pivotal moments and lessons learned from mentors that have shaped his approach to business and life. We explore the significance of mentorship, developing a successful sales strategy, the importance of surrounding ourselves with the right people, as well as deep diving into servant leadership. With insightful discussions on value-based care, the power of referrals, and overcoming adversity, Neil offers invaluable guidance for those looking to thrive in a competitive market. Anyone interested in healthcare sales, leadership, or business startups will find this episode immensely valuable.



To connect with Neil and to learn more about what he does, please go to:



LinkedIn - https://www.linkedin.com/in/neil-reich-3382498/



Website - https://careconnectagency.com/

In this compelling episode of The Exceptional Sales Leader Podcast, I am joined by Terry Wilson, CEO of Chat Metrics, to discuss the critical interplay between human interaction and technology in sales conversions. With a background in accounting and the steel industry, Terry's transition into digital marketing highlights the importance of human-centric live chat solutions for online businesses. Listeners will gain insights into Chat Metrics’ journey and unique business model that prioritises 24/7 human interaction over automation and AI bots, ensuring quality customer engagement. Throughout the conversation, Terry elaborates on the transformative power of live chat in enhancing lead generation and the common pitfalls businesses face when adopting chat technologies. Key challenges, like finding skilled personnel to manage live interactions across time zones and the impact of tech trends like AI, are explored in depth. Terry emphasises the principle of “give before you ask,” advocating for genuine, human-first interactions to cultivate trust and improve conversions. This episode is rich with expert advice for anyone looking to optimise their online sales strategies with proven human engagement techniques and is a must-listen for sales and marketing leaders aiming to leverage technology effectively.



To connect with Terry and to learn more about Chat Metrics, please go to:



LinkedIn - https://www.linkedin.com/in/terry-wilson-tj/



Website - https://www.chatmetrics.com/



Podcast "The Chat" - https://podcasts.apple.com/au/podcast/the-chat-conversations-with-marketing-and-sales-leaders/id1778175226

In this enlightening episode of the Exceptional Sales Leader Podcast, I am joined by experienced & highly successful financial entrepreneur Larry Weidel who shares his journey and insights into building a successful business empire. You will be treated to a rich tapestry of experiences highlighting the challenges and triumphs Larry faced in establishing a financial powerhouse with Primerica, a journey marked by resilience, innovation, and a steadfast commitment to helping others achieve financial freedom. Larry discusses key principles from his book, "Serial Winner," emphasising the significance of making decisive steps forward and maintaining a mindset of always improving, which he refers to as the "Abi Principle." He passionately talks about the need to align one's career with personal excitement and how finding the right path leads not only to personal fulfilment but also to professional success. The conversation steers through the philosophies of problem-solving, the art of decision-making, and the undeniable power of winning—concepts pivotal to building both a successful business and a satisfying life. Through engaging anecdotes and thoughtful reflections, Larry leaves listeners with a powerful message about the cyclical nature of winning and the unlimited potential that lies in continual personal and professional growth.



To connect with Larry and to learn more about what he does, please go to:



LinkedIn - https://www.linkedin.com/in/larryweidel/



Website - https://www.larryweidel.com/



Big Hitters Community - https://www.bighitterscommunity.com/



YouTube - https://www.youtube.com/@BigHittersPod



Instagram - https://www.instagram.com/larryweidel/

In this episode of The Exceptional Sales Leader podcast, I welcome Bob Pizzini, an ex-Navy diver, current CEO, and leadership consultant, to share his insights on leveraging military experience in the business world. Bob brings to the table a diverse background, from being a Navy EOD technician to running a multimillion-dollar business. He discusses his journey, focusing on utilising his military-acquired skills to build and operate a unique venture like iFly Virginia Beach, a renowned indoor skydiving facility. We dive into the core principles of leadership learned from his military career, emphasising health and wellness as critical components of leadership success. He highlights the significance of fitness and recovery, which informed his leadership philosophy encapsulated in his book, "Elevate Your Leadership." Bob elaborates on six essential elements: rest, hydration, nutrition, exercise, brain-heart link, and lifelong learning. These components serve as pillars for personal and professional high performance, elements frequently overlooked by many organisations and leaders in pursuit of immediate results.



To connect with Bob and to learn more about what he does, please go to:



LinkedIn - https://www.linkedin.com/in/elevateyourleadership/



Website - https://robertpizzini.com/



Instagram - https://www.instagram.com/bobpizzini/

In this episode I enjoy an engaging conversation with Nuttha Goutier as we explore her transformational journey from a small Thai village to spearheading a successful spa network in Canada. We delve into Nuttha's personal story, offering insights into the communal values and resourcefulness inherent in her upbringing, which have significantly influenced her business ethos. The conversation provides a detailed look at how Nuttha's deep-rooted belief in community, joy, and wellbeing propelled the Sabai Thai Spa to success. Emphasising the core values of self-care and human connection, this episode highlights how a genuine passion combined with strategic franchising can pave the way for business expansion and customer loyalty. It also underscores the potency of leading with heart and purpose.



To connect with Nuttha and to learn more about Sabai Thai Spa, go to:



LinkedIn - https://www.linkedin.com/in/nutthagoutier/



Website - https://sabaithai.com/



Instagram - http://instagram.com/nutthagoutier/

In this riveting episode of the Exceptional Sales Leader Podcast, I reconnect with Tanya Pluckrose after four years between podcast episodes. A conversation filled with insights, Tanya shares her transformative journey from a successful career at Qantas to becoming a mindset coach in the United States and now back in Brisbane. She elaborates on the importance of nature, frequency, and vibrational energy as tools for resetting and aligning one's inner frequency for business success. We explore these profound topics as she highlights her living experiences in Las Vegas and how tuning with nature has influenced her mindset. This episode delves into Tanya's expertise in mindset coaching, emphasising the power of self-image and paradigm shifts as pivotal elements for success in sales. Drawing from her work with the renowned Bob Proctor, Tanya reveals how internal programming and paradigms dictate our results. The discussion bridges practical, actionable steps that leaders and entrepreneurs can take to transform their subconscious mind and improve their business outcomes. Key insights include leveraging creative visualisation and maintaining a positive self-dialogue to align with one’s goals and manifest income and success.



To connect with Tanya and to learn more about what she does, go to:



LinkedIn - https://www.linkedin.com/in/tanyapluckrose/



Website - https://www.tanyapluckrose.com



YouTube - https://www.youtube.com/@tanyapluckrose

In this engaging episode of the Exceptional Sales Leader Podcast, I am joined by Jim Carlough, a celebrated author and leadership expert from Dallas, Texas. The conversation highlights the global scope of Jim's influence, evident in his engagements from Nigeria to Switzerland. The focus is Jim's bestseller, "The Six Pillars of Effective Leadership," which he developed as a guide to empower new managers with proven leadership strategies. Jim shares how his own journey into sales leadership started without the traditional sales stint, an environment that taught him valuable lessons about adaptability and integrity. Amid an in-depth discussion on leadership, Jim emphasises integrity as the cornerstone of effective leadership, recounting lessons from his early start in public office and pivotal experiences that shaped his career. Further, he illustrates how leaders are made, not born, by sharing compelling narratives about integrity, compassion, empathy, and focus—all crucial leadership pillars in his book. Jim recounts noteworthy experiences, such as leading a sizeable team under challenging conditions, and provides practical insights on building credibility, executing with empathy, and consistently delivering results. Jim’s storytelling offers relatable and valuable lessons for aspiring and seasoned leaders alike, making for a comprehensively informative episode.



To connect with Jim and to learn more about what he does, including grabbing a copy of his book "The Six Pillars of Effective Leadership - a Roadmap to Success", go to:



LinkedIn - https://www.linkedin.com/in/jimcarlough/



Website - https://www.jimcarlough.com/