This episode dives into the abstract as Vice President of Strategy & Innovation Pat St. Laurent discusses his observations of the supply chain industry and how taking a systems thinking approach could bring new levels of communication, collaboration, and optimization within a supply chain and with everyone involved.
2:02 - What is systems thinking?
5:31 - The challenges of adopting systems thinking
9:23 - "How did we get here in the first place?"
13:39 - Does systems thinking ask for too much?
18:07 - Successful implementation
19:56 - Cultural change
21:33 - Working with partners
26:48 - Closing thoughts
Guest: Pat St. Laurent - Vice President, Strategy & Innovation
Materials:
"Systems Thinking Speech by Dr. Russell Ackoff" YouTube video
The Fifth Discipline: The Art & Practice of the Learning Organization
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The year is coming to a close and we're taking a break to gear up for 2024. In the meantime, you can check out some interesting and popular links in our Horizon Blog and the podcast series itself. If you'd like to leave some feedback, you can always reach out to Chris at chris.parker@expeditors.com. Thank you for your support and we'll see you next year!
Top 5 Horizon Blog Articles
2023 Global Outlook - A Year of Transitions
German Maut Changes: When and What to Expect
Ground Network Services in North America [VIDEO]
How to Negotiate Ocean Carrier Contracts
Storage Costs and Warehousing Trends
Top 3 Expeditors Podcast Episodes
Episode 44 | Perspective: Globalization in 2023
Episode 43 | Sustainability: Emissions & Carbon Footprint Data
Episode 47 | Luxury Goods: French Fashion Freight
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On November 11th of this year, the United States will observe and recognize the service of men and women in the military. In this episode, Lenora Turner and Ted Lucas from the Opportunity Knocks program at Expeditors discuss the value veterans bring to the civilian workforce and things for companies to keep in mind when building programs designed to seek out veterans and create opportunities with lasting impact.
:47 - Expeditors' Opportunity Knocks Veterans Program
7:38 - Qualities that come with service
10:33 - Handling higher stakes and stress
14:53 - Examples of success
18:25 - Making an inclusive workspace
21:57 - Support for veterans
24:54 - For those looking for a new career
29:11 - Veterans supporting each other
31:34 - Resources
33:36 - Closing thoughts
Guest: Lenora Turner - Director, Opportunity Knocks
Ted Lucas - Program Coordinator, Opportunity Knocks Veterans
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It's Paris Fashion Week at the time of this episode's release, so Global Account Manager Sophie Duquesnoy and District Manager of Paris Marc Rached share what is affecting the high end fashion industry in terms of its consumers, brand, compliance, sustainability goals, and more.
3:59 - Defining high end fashion
5:50 - What has fashion maisons' attention
9:12 - How the industry engages with logistics
12:42 - The role of the freight forwarder
14:52 - Classifying high end fashion
20:42 - Making the luxury experience sustainable
24:15 - Secure movement
26:22 - Closing thoughts
Guest: Sophie Duquesnoy - Global Account Manager
Marc Rached - District Manager, Paris
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Since the global shipping crisis of 2020, software as a service (SaaS) offerings for visibility have become increasingly popular. Michelle Weaver, Senior Vice President of Order Management, talks about the problems customers are trying to solve with SaaS, and how to understand the resiliency of your supply chain through an assessment of people, process, and technology.
1:10 - 2020 to now
4:25 - Have customers regained control?
8:34 - People, process, and technology; which model are you?
15:56 - Have SaaS evolved?
17:14 - Fragility in people, process, and technology
19:12 - Customers' takeaways
21:05 - Closing thoughts
Guest: Michelle Weaver - Senior Vice President, Order Management
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The aviation industry has shown incredible resiliency and profitability for decades, so how is it faring after the last 3 years? Jim Cangiano, Global Director of the Aviation and Aerospace Vertical, discusses how this industry continues to keep planes flying, both off the assembly line and in the air.
Guest: Jim Cangiano - Global Director, Aviation & Aerospace Vertical
5:10 - The needs of the aviation industry
11:39 - Vulnerabilities
16:05 - Absorbing impact from global events
23:11 - Competing with other industries for resources
26:25 - How will sustainable designs affect supply chains?
30:18 - New technology bringing change
33:53 - Closing thoughts
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Globalization, geopolitics, and macroeconomics impact the movement of goods, how businesses grow, and quality of life. Fernanda Kroup, Vice President and Head of Onyx Strategic Insights, gives her take on how things are looking this year and how current trends are affecting logistics in 2023.
Guest: Fernanda Kroup - Vice President, Head of Onyx Strategic Insights
3:53 - Globalization then and now
10:16 - Lessons learned
17:30 - Threats to globalization
24:18 - How shipping & logistics has adapted
27:40 - The health of the global community as an organism
32:14 - What can companies do?
35:17 - Closing thoughts
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Why is capturing emissions and carbon footprint data so difficult in the transportation industry? Cam Smith, Director - Environment Sustainability, and Nina Barton, Manager - Network Solutions & Environmental Sustainability, North Asia, talk about ESG in transportation and how infrastructure, customer expectations, and lack of harmony are getting in the way of reliable data that helps shippers find ways to reduce emissions and meet their goals.
Guests:
Cam Smith - Director, Environmental Sustainability
Nina Barton - Manager, Environmental Sustainability & Network Solutions
4:19 - Sustainability in the transportation industry
6:58 - Why ESG is a challenge in transportation
10:31 - What are Scope 3 emissions?
11:29 - Shippers' expectations
17:57 - The role of the freight forwarder
19:10 - Is collecting emissions data a challenge?
23:53 - On the minds of customers
27:38 - Closing thoughts
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In October 2023, the Canada Border Services Agency will implement a new program to change the way it collects duties and taxes from importers. Steve Bunda shares information on what's changing, how to act, and illustrates why now is the best time to act in preparation for this massive change.
1:46 - What is CARM?
4:07 - Affecting the relationships between brokers and importers
4:57 - Are people acting in a timely fashion?
7:03 - CARM registration process
9:53 - Challenges ahead with rollout
12:57 - Closing thoughts
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That's a wrap on 2022! Thank you for listening to the wide range of topics covered this year. While we take a break and prepare for 2023 you can check out the show notes for the most popular articles of 2022 from the Expeditors Horizon Blog as well as links to our various subsidiaries. Happy holidays and have a Happy New Year!
Horizon Blog:
International Maritime Organization (IMO) 2023
Bill of Lading and Sea Waybill: Pros, Cons, and Everything in Between
Introducing Expeditors' New Facility in Brussels
Expeditors' First 100% Electric Truck
Lunar New Year is Approaching: 5 Tips to Prepare Your Supply Chain
Expeditors Subsidiaries:
Expeditors Cargo Insurance Brokers (ECIB)
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Southeast Asia is gaining more spotlight as a sourcing alternative and for its growing economies. Director of Customs in South Asia Manal Sakr Bradnam talks about how customs could be affected and what a push for stronger enforcement and compliance looks like as global organizations take interest in expanding to Southeast Asia.
Guest: Manal Sakr Bradnam - Director of Customs, South Asia
3:37 - Southeast Asia customs and signs of change
8:14 - Contributing factors to change
12:14 - Meeting global expectations
14:54 - Growing pains?
17:16 - Technology investments in customs
22:54 - Qualities of a strong customs partner
26:30 - Closing thoughts
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Digital Twin is an exciting technology that builds an accurate representation of a real life system, making it easy to test, verify, and implement changes. Kel Chou, Regional Manager of the Aviation & Aerospace Vertical for North and South Asia, talks about its origins and possibilities when applied to supply chains, creating myriad questions and discoveries for significant transformation.
3:17 - What is Digital Twin Technology?
5:36 - Unique characteristics of aviation supply chains
9:47 - Why Digital Twin is right for aviation & aerospace
13:00 - Why is adoption difficult?
14:36 - Test, validate, implement
18:53 - Questions to answer with Digital Twin
23:20 - What's pushing for change?
26:07 - The first step
29:07 - Closing thoughts
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Pat St. Laurent, Vice President of the Strategy Group at Expeditors, shares his thoughts on the meaning of resiliency, agility, and the drivers that can impact the survival of companies. Why is resiliency difficult to attain, and how does a company begin to understand its level of risk?
Guest: Pat St. Laurent - Vice President, Strategy Group
3:49 - Resilience in context to global supply chain
4:51 - What continues to succeed?
6:38 - Agility vs. Resiliency
9:49 - Why resilience now?
11:00 - What leadership is seeking internally
14:48 - Resilience being a hard sell
16:34 - Starting an assessment
19:20 - Momentum and management
22:23 - Is there a good reason not to?
23:59 - There's no going back to pre-pandemic
27:05 - Designing away empty shelves
29:54 - Supply Chain Resiliency white paper
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At the onset of the pandemic, it seemed the greatest spotlights were on two major industries: shipping and pharmaceuticals. In today's episode with Global Director of the Healthcare Vertical Andrew Lester, we'll discuss the relationship between the two as the years passed and how they'll have to work together with new perspectives, strategies, and expectations.
Guest: Andrew Lester - Global Director, Healthcare Vertical
4:25 - The pandemic's impact
12:25 - The current state of pharmaceuticals' supply chains
17:18 - How the freight forwarder has changed
19:46 - Costs of seeking flexibility
21:18 - How the industry is changing
27:28 - The importance of accurate forecasting
31:43 - What does stability look like?
33:32 - Closing thoughts
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Neil Rub, our Regional Manager of Aviation & Aerospace Vertical in MAIR (Middle East, Africa, and Indian Subcontinent Region) sheds light on how startups in aircraft manufacturing are bringing new ideas and therefore special expertise when it comes to how they move their resources, prototypes, and more. And what do governments and airlines gain from startups' success?
Guest: Neil Rub - Regional Manager for MAIR (Middle East, Africa, and Indian Subcontinent Region), Aviation & Aerospace Vertical
3:56 - How the aircraft manufacturing industry works
7:05 - What startups do differently
9:20 - Innovations brought by startups
14:38 - The challenges startups face
16:21 - Who's rooting for them?
18:42 - The role freight forwarders and logistics providers play
21:45 - Scaling up
23:04 - Steps towards success
25:45 - Closing thoughts
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Brenda Smith, Global Director of Government Outreach, details how the United States fights forced labor and what to expect when the Uyghur Forced Labor Prevention Act goes into effect mid-June. We'll also take a look at what other countries are doing, as well as developments in technology to ensure compliance.
Guest: Brenda Smith - Global Director, Government Outreach
Resources: UFLPA Fact Sheet from CBP
4:14 - The Uyghur Forced Labor Prevention Act (UFLPA)
6:20 - Defining forced labor
7:33 - Responses to forced labor
11:44 - The U.S. Model
13:01 - Proving compliance and due diligence
16:59 - CBP Penalties
21:03 - Technology's role in fighting forced labor
22:43 - Maintaining a relationship with customs authorities
27:35 - Conversations internally and with your partners
20:09 - Closing thoughts
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Stephanie Holloway, Regional Customs Manager for The Americas, gives a crash course on anti-dumping and countervailing duties: how they're alike, how they work, what importers need to do to avoid overpaying, and much more.
Guest: Stephanie Holloway - Regional Customs Manager, The Americas
Resources: Expeditors Newsflash
USCBP Cargo Systems Messaging Service
1:42 - What are anti-dumping and countervailing duties?
3:46 - How these duties are applied
7:51 - "Are we the baddies?"
10:26 - "Why is this relevant today?"
11:58 - Conversations to have internally and with logistics partners
14:56 - "We'll just play the duties."
16:45 - Closing thoughts
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When an electric vehicle meets the end of its life, there is a precious component inside it that is growing a new industry. Global Director Karen Kinsella and Regional Manager of Europe Jamie Lansdell from our Automotive and Mobility vertical discuss the automotive and battery recycling industries, their impact on renewable energy, and the quest to reduce carbon emissions.
Guests: Karen Kinsella - Global Director, Automotive & Mobility Vertical
Jamie Lansdell - Regional Manager for Europe, Automotive & Mobility Vertical
3:55 - The significance of electrification in the automotive industry
6:58 - Moving a complex good
9:33 - Impact of an environmentally conscious consumer
12:59 - Battery recycling
17:18 - Having to source from specialized locations
18:55 - Innovations in battery recycling
21:19 - The role of automotive in battery recycling
23:13 - Closing thoughts
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Kara Mahoney, Vice President of Account Management in The Americas, joins the podcast to share her experiences with customers last year, the conversations she was having this year, and how to prepare to finish 2022 strong. We'll cover the must haves, the don't forgets, and surprising revelations.
Guest: Kara Mahoney - Vice President of The Americas, Account Management
4:37 - Conversations with customers
6:46 - In front of company executives
8:53 - The rest of 2022
13:12 - What's prevailed
18:09 - The value of digital twin technology
19:59 - Knowing what you control
23:31 - Keeping compliance in mind
25:43 - Balancing modes of transportation
28:42 - Looking internally for disruption management
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The podcast returns and sits down with Vice President of Tradewin Michael Bellezza to reflect on 2021 and identify key lessons for the rest of 2022: resiliency, flexibility, creativity, empathy, and knowledge.
Guest: Michael Bellezza - Vice President, Tradewin
0:29 - TradeLane Blog post
0:53 - Identifying these lessons
4:10 - Lesson 1: Be resilient
8:41 - Lesson 2: Be flexible
11:14 - Lesson 3: Be empathetic
14:07 - Lesson 4: Be creative
17:16 - Lesson 5: Be knowledgeable
20:07 - Closing thoughts
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