In our last episode of 2025, we take a look at the FCA's response to the Which? super-complaint about home and travel insurance. While there's no market study, the FCA has committed to follow up with more work looking at the link between sales journeys and claims outcomes. We discuss the response in detail and what it means for the industry. In the second half of the show, we discuss the FCA's latest mortgage market reforms, as well as their new regime for regulating cryptocurrency. Email u...
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In our last episode of 2025, we take a look at the FCA's response to the Which? super-complaint about home and travel insurance. While there's no market study, the FCA has committed to follow up with more work looking at the link between sales journeys and claims outcomes. We discuss the response in detail and what it means for the industry. In the second half of the show, we discuss the FCA's latest mortgage market reforms, as well as their new regime for regulating cryptocurrency. Email u...
In our last episode of 2025, we take a look at the FCA's response to the Which? super-complaint about home and travel insurance. While there's no market study, the FCA has committed to follow up with more work looking at the link between sales journeys and claims outcomes. We discuss the response in detail and what it means for the industry. In the second half of the show, we discuss the FCA's latest mortgage market reforms, as well as their new regime for regulating cryptocurrency. Email u...
In this week's episode, we start by unpacking a number of new FCA papers designed to get more people investing. As well as simplifications to the disclosure rules, the FCA published a new discussion paper looking at how to change consumer attitudes towards investing. We also discuss the near final Targeted Support rules, published on the 11 December. In the second half of the show, we discuss the FCA's motor insurance taskforce report, and look ahead to its response to the Which? super-compla...
In this special Budget edition of the podcast, we take a look at the headlines and relevant news for the financial services sector in this week's Budget. After months of speculation about major changes to the Isa and pensions system - what changes were actually announced? As ever, Eve, James and Tim catch you up with their analysis. Email us your questions and suggested topics for discussion to fairerfinance@fairerfinance.com
In this week's episode, we take a look at the FCA's recent activity in the Contracts for Difference market. The regulator's review of the sector unveils some poor practice and sends a warning shot to the market. In the second half of the show, we take a look at new research from Fairer Finance focusing on hollowing out in the general insurance market. A number of pet insurers now have low underlying limits which cap payouts on some of the most common costs. While travel insurers increasingly ...
In this week's episode, we take a look at the Government's new financial inclusion strategy. With recommendations to improve access to banking, credit and insurance - there are some initiatives to be welcomed, but the recommendations are fairly meek. In the second half of the show, we look at the FCA's recent multi-firm review focusing on consolidation in the financial advice sector. Email us your questions and suggested topics for discussion to fairerfinance@fairerfinance.com
In this week's episode, we look at how AI is being used in financial services and how it might involve in future. We follow the recent discussion between MPs and financial regulators on the topic in the House of Commons and talk about some of the risks as well as the opportunities. Staying in Westminster, we take a brief look at the House of Lords Financial Regulation Committee - and its recent inquiry into Car Finance, where many of the members appeared to have conflicts of interest. A...
In this week's episode, we discuss the detail behind the FCA's proposed motor finance redress scheme. While millions of consumers could be in line for compensation, some consumers are unhappy with the design of the scheme. In the second half of the show, we look at the FCA's latest consumer duty updates, and it's work plan for the year ahead. With Buy Now Pay Later being brought into FCA regulation and the Consumer Credit Act under review - the FCA is kickstarting a review of its credit discl...
In this week's episode, we start with a look at Which?'s super-complaint into the home and travel insurance markets. Fairer Finance supported Which? with its analysis, and shares its concerns. But it's likely to have gone down like a lead balloon at the FCA, where resources are stretched and management are being told to focus on the Treasury's pro-growth, deregulation agenda. In the second half of the show, we look at the FCA's latest consultation into regulation of the crypto currency market...
What's the Fairer Finance podcast about and who is it for? Email us your questions and suggested topics for discussion to fairerfinance@fairerfinance.com
We're back from a summer break - starting season 2 with a look at the Supreme Court car finance ruling. We explore what it means for the industry and for consumers. In the second half of the show, we look back at the news stories from the past few weeks - including what the new Economic Secretary might mean for Government financial services policy. We also take a look forward to what's coming up over the Autumn and Winter. Email us your questions and suggested topics for discussion to ...
This week, we are dedicating the whole episode to insurance. Last week, the FCA published a raft of papers around the general insurance market - from the premium finance market study interim report through to its review of the general insurance pricing practices remedies. We unpack what was in the FCA papers and what these might mean for industry and consumers. In the first half of the show, we discuss Fairer Finance's new report into insurance pricing, which calls on the FCA and government t...
In this week's episode we discuss the Leeds reforms announced by the Chancellor on 15 July. These included more detail about reforms to the Financial Ombudsman Service as well as significant changes to the Senior Managers & Certification Regime. There was also a hint of changes to the retail banking ringfence. We discuss what all this means for businesses and consumers. Email us your questions and suggested topics for discussion to fairerfinance@fairerfinance.com
In this week's episode, we start with a look at the FCA's recent discussion paper on the future of the mortgage market, as well as Nikhil Rathi's recent call to scrap the government mortgage charter. In the second half of the show, we discuss the new FCA consultation paper on targeted support, and talk about the benefits and potential pitfalls of this new light touch advice regimes. Email us your questions and suggested topics for discussion to fairerfinance@fairerfinance.com
In our latest episode, we look at the recent run of government activity in the pensions market - from the Mansion House Accord to the new Pension Schemes Bill. We unpack the detail of these changes and discuss what they might mean for the market - and pension savers more broadly. We also take a look at the FCA's latest plans to water down fund manager assessment of value reports. We talk about the proposed changes and whether assessments of value did the job that they were introduced to do. E...
In this week's episode, we kick off with a look at the online wills market - discussing Fairer Finance's new ratings in the sector and considering whether better regulation of the sector is needed. In the second half of the show, we move onto discuss Access to Cash. With bank branches continuing to close and cash usage continuing to fall, are we edging towards extinction for bank notes and coins? Finally, there's a quick update on the news that the Financial Ombudsman Service is conside...
In this week's episode, we delve into the detail of Fairer Finance's new research report looking at how more people can use their housing wealth to fund retirement. With many more people likely to reach later life without adequate pension savings, our research suggests that as many as 51% of people may need to use housing wealth to maintain their standard of living by 2040. We dive into the detail behind the research and discuss policy solutions. You can read the full report here: https://www...
In this week's episode, we begin with a look at the FCA's latest consumer duty deep dive - which targets the currency sector. The cost of sending money overseas online is often difficult for consumers to understand - and the FCA highlights examples of good and bad practice in the sector. In the second half of the episode, we discuss the results of the latest Fairer Finance Trust in Insurance and Trust in Banking indices. Over the last decade, trust in all sectors has been rising. But price ri...
In this week's episode, we discuss the FCA's recent review of its vulnerable customer guidance. How have firms been meeting the challenge of identifying and supporting vulnerable customers? And what did the FCA's review of bank's power of attorney and bereavement processes uncover? In the second half of the show, we look at the forthcoming regulation of the Buy Now Pay Later Sector - and the review of the Consumer Credit Act. With the Labour government having included a commitment to regulate...
In the latest episode of the Fairer Finance podcast, we start with a look at the CMA’s new consumer protection powers to tackle aggressive and misleading sales tactics. We'll discuss what this new regime might mean for firms already subject to the FCA’s Consumer Duty. Do the CMA’s new powers change anything? In the second half of the show, as stock markets are volatile, we also ask how firms can help their customers make good investing decisions? We'll look at the ways in which investments an...
In the latest episode of the Fairer Finance podcast, we start with a look at the FCA's new five year strategy - as well as a dive into its latest plans to strip back the rulebook. The strategy talks about rebalancing risk - but how much risk will be socially and politically acceptable for consumers? In its latest consumer duty paper, the FCA talks about a number of new ideas - from scrapping savings summary boxes to reviewing fund manager assessments of value. We'll be taking a look at what t...
In our last episode of 2025, we take a look at the FCA's response to the Which? super-complaint about home and travel insurance. While there's no market study, the FCA has committed to follow up with more work looking at the link between sales journeys and claims outcomes. We discuss the response in detail and what it means for the industry. In the second half of the show, we discuss the FCA's latest mortgage market reforms, as well as their new regime for regulating cryptocurrency. Email u...
