The Geek in Review closes 2025 with Greg Lambert and Marlene Gebauer welcoming back Sarah Glassmeyer and Niki Black for round two of the annual scorecard, equal parts receipts, reality check, and forward look into 2026. The conversation opens with a heartfelt remembrance of Kim Stein, a beloved KM community builder whose generosity showed up in conference dinners, happy hours, and day to day support across vendors and firms. With Kim’s spirit in mind, the panel steps into the year-end ritual: name the surprises, own the misses, and offer a few grounded bets for what comes next.
Last year’s thesis predicted a shift from novelty to utility, yet 2025 felt closer to a rolling hype loop. Glassmeyer frames generative AI as a multi-purpose knife dropped on every desk at once, which left many teams unsure where to start, even when budgets already committed. Black brings the data lens: general-purpose gen AI use surged among lawyers, especially solos and small firms, while law firm adoption rose fast compared with earlier waves such as cloud computing, which crawled for years before pandemic pressure moved the needle. The group also flags a new social dynamic, status-driven tool chasing, plus a quiet trend toward business-tier ChatGPT, Gemini, and Claude as practical options for many matters when price tags for legal-only platforms sit out of reach for smaller shops.
Hallucinations stay on the agenda, with the panel resisting both extremes: doom posts and fan club hype. Glassmeyer recounts a founder’s quip, “hallucinations are a feature, not a bug,” then pivots to an older lesson from KeyCite and Shepard’s training: verification never goes away, and lawyers always owed diligence, even before LLMs. Black adds a cautionary tale from recent sanctions, where a lawyer ran the same research through a stack of tools, creating a telephone effect and a document nobody fully controlled. Lambert notes a bright spot from the past six months: legal research outputs improved as vendors paired vector retrieval with legal hierarchy data, including court relationships and citation treatment, reducing off-target answers even while perfection stays out of reach.
From there, the conversation turns to mashups across the market. Clio’s acquisition of vLex becomes a headline example, raising questions about platform ecosystems, pricing power, and whether law drifts toward an Apple versus Android split. Black predicts integration work across billing, practice management, and research will matter as much as M&A, with general tech giants looming behind the scenes. Glassmeyer cheers broader access for smaller firms, while still warning about consolidation scars from legal publishing history and the risk of feature decay once startups enter corporate layers. The panel lands on a simple preference: interoperability, standards, and clean APIs beat a future where a handful of owners dictate terms.
On governance, Black rejects surveillance fantasies and argues for damage control, strong training, and safe experimentation spaces, since shadow usage already happens on personal devices. Gebauer pushes for clearer value stories, and the guests agree early ROI shows up first in back office workflows, with longer-run upside tied to pricing models, AFAs, and buyer pushback on inflated hours. For staying oriented amid fractured social channels, the crew trades resources: AI Law Librarians, Legal Tech Week, Carolyn Elefant’s how-to posts, Moonshots, Nate B. Jones, plus Ed Zitron’s newsletter for a wider business lens. The crystal ball segment closes with a shared unease around AI finance, a likely shakeout among thinly funded tools, and a reminder to keep the human network strong as 2026 arrives.
For decades, “the record” has meant one thing: a text transcript built by skilled stenographers, trusted by courts, and treated as the backbone of due process. In this episode of The Geek in Review, Marlene Gebauer and Greg Lambert sit down with JP Son, Verbit’s Chief Legal Officer, and Matan Barak, Head of Legal Product, to talk about what happens when a labor shortage, rising demand, and better speech technology collide. Verbit has been in legal work since day one, supporting court reporting agencies behind the scenes, but their latest push aims to modernize the full arc of proceedings, from depositions through courtroom workflows, with faster turnaround and more usable outputs.
A core tension sits at the center of the conversation: innovation versus legitimacy. Marlene presses on whether digital records carry the same defensibility as stenographic ones, and JP frames Verbit’s posture as support, not replacement. Verbit is not a court reporting agency; their angle is tooling that helps certified professionals and agencies produce better outcomes, including real-time workflows that once required heavy manual effort. The result is less “robots replace reporters” and more “reporters with better gear,” which feels like the only way this transition avoids an industry food fight in every courthouse hallway.
From there, the discussion shifts into the practical, lawyer-facing side: LegalVisor as a “virtual second chair.” JP describes it as distinct from the official transcript, a real-time layer built to surface insights, track progress, and support strategy while the deposition is happening. Matan adds the design story, discovery work, shadowing, and interviews to build for what second chairs are already doing, hunting inconsistencies, chasing exhibits, and keeping the outline on track. A key theme: the transcript is not going away, because lawyers still rely on it for clients, remote teammates, and quick backtracking, but the value climbs when the transcript turns into a live workspace with search, references, and outline coverage in front of you while testimony unfolds.
Accuracy and trust show up as recurring guardrails. Greg pokes at the “99 percent accurate” claims floating around the market, and Matan makes the point every litigator appreciates, the missing one percent contains the word that flips meaning. Verbit’s “human in the loop” posture and its Captivate approach focus on pushing accuracy toward the level legal settings require, including case-specific preparation by extracting names and terms from documents to tune recognition in context. The episode also tackles confidentiality head-on, with JP drawing a hard line: Verbit does not use client data to train generative models, and they keep business pipelines separate across verticals.
Finally, the crystal ball question lands where courts love to resist, changing the definition of “the record.” Marlene asks whether the future record becomes searchable, AI-tagged video rather than text-first transcripts. JP says not soon, pointing to centuries of text-based infrastructure and the slow grind of institutional acceptance. Matan calls the shift inevitable, arriving in pieces, feature by feature, so the system evolves without pretending it is swapping the engine mid-flight. Along the way, there are glimpses of what comes next, including experiments borrowing media tech, such as visual description to interpret behavior cues in video. The big takeaway feels simple: the record stays sacred, but the work around it no longer needs to stay stuck.
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[Special Thanks to Legal Technology Hub for their sponsoring this episode.]
Email: geekinreviewpodcast@gmail.com
Music: Jerry David DeCicca
This week on The Geek in Review, we sit down with Jennifer McIver, Legal Ops and Industry Insights at Wolters Kluwer ELM Solutions. We open with Jennifer’s career detour from aspiring forensic pathologist to practicing attorney to legal tech and legal ops leader, sparked by a classic moment of lawyer frustration, a slammed office door, and a Google search for “what else can I do with my law degree.” From implementing Legal Tracker at scale, to customer success with major clients, to product and strategy work, her path lands in a role built for pattern spotting, benchmarking, and translating what legal teams are dealing with into actionable insights.
Marlene pulls the thread on what the sharpest legal ops teams are doing with their data right now. Jennifer’s answer is refreshingly practical. Visibility wins. Dashboards tied to business strategy and KPIs beat “everything everywhere all at once” reporting. She talks through why the shift to tools like Power BI matters, and why comfort with seeing the numbers is as important as the numbers themselves. You cannot become a strategic partner if the data stays trapped inside the tool, or inside the legal ops team, or inside someone’s head.
Then we get into the messy part, which is data quality and data discipline. Jennifer points out the trap legal teams fall into when they demand 87 fields on intake forms and then wonder why nobody enters anything, or why every category becomes “Other,” also known as the graveyard of analytics. Her suggestion is simple. Pick the handful of fields that tell a strong story, clean them up, and get serious about where the data lives. She also stresses the role of external benchmarks, since internal trends mean little without context from market data.
Greg asks the question on everyone’s bingo card, what is real in AI today versus what still smells like conference-stage smoke. Jennifer lands on something concrete, agentic workflows for the kind of repeatable work legal ops teams do every week. She shares how she uses an agent to turn event notes into usable internal takeaways, with human review still in the loop, and frames the near-term benefit as time back and faster cycles. She also calls out what slows adoption down inside many companies, internal security and privacy reviews, plus AI committees that sometimes lag behind the teams trying to move work forward.
Marlene shifts to pricing, panels, AFAs, and what frustrates GCs and legal ops leaders about panel performance. Jennifer describes two extremes, rigid rate programs with little conversation, and “RFP everything” process overload. Her best advice sits in the middle, talk early, staff smart, and match complexity to the right team, so cost and risk make sense. She also challenges the assumption that consolidation always produces value. Benchmarking data often shows you where you are overpaying for certain work types, even when volume discounts look good on paper.
We close with what makes a real partnership between corporate legal teams and firms, and Jennifer keeps returning to two themes, communication and transparency, with examples. Jennifer’s crystal ball for 2026 is blunt and useful, data first, start the hard conversations now, and take a serious look at roles and skills inside legal ops, because the job is changing fast.
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[Special Thanks to Legal Technology Hub for their sponsoring this episode.]
Email: geekinreviewpodcast@gmail.com
Music: Jerry David DeCicca
In this episode of The Geek in Review, we sit down with Narrative founder John Tertan to talk about law firm pricing, messy data, and why substance matters more than shiny tools. We pick up from our first meeting at the Houston Legal Innovators event, where John had the pricing and KM crowd buzzing, and ask what he is hearing from those teams as they look toward 2026. John explains how Narrative focuses on “agentifying” business-of-law work, starting with pricing and analytics, so firms stop guessing and start grounding decisions in better data. The goal is simple, improve decisions for pricing teams, finance, marketing, and partners who want to win work that also makes financial sense.
John walks through the pain points that drive firms to seek out Narrative, from low realization and high write-offs to tedious non-billable work and a lack of trust in the data behind pitches and budgets. Many firms track key metrics in scattered spreadsheets, checked once in a while rather than used as a daily guide for strategy. Narrative steps into that gap by improving the accuracy of historical matter data, identifying the right reference matters for new proposals, and supporting alternative fee structures. John explains how this foundation supports better scoping, more confident pricing conversations, and far stronger alignment between firm goals and client expectations.
We also dive into John’s founder journey, which runs from Freshfields associate to innovation work, then through venture-backed tech in other sectors before returning to legal. That mix of big law, startup experience, and prior success with HeyGo shapes how he builds Narrative. John talks about serving “mature customers” who expect more than a slick interface, they expect real understanding of their business, their politics, and their constraints. Relationships sit at the center of his approach, not only with clients and prospects, but also with advisors, former firm leaders, and legal tech veterans who guide both product and go-to-market strategy.
The name “Narrative” is no accident, and John explains why time entry narratives sit at the heart of his product. Those lines of text describe what lawyers did, for whom, and why, yet they often sit underused in billing systems. Narrative improves and structures that data, then uses it to highlight scope, track what remains in or out of scope, and surface early warnings when matters drift away from the original plan. John talks through the life cycle, from selecting comparable matters, through modeling AFAs and scenarios, to monitoring work in progress and feeding lessons back into future pricing efforts. Along the way, better transparency supports stronger trust between partners and clients.
We close by asking John to look ahead. He shares his view on how firms will move toward more sophisticated pricing models and better measurement, while the billable hour continues to evolve rather than vanish overnight. Stronger baselines, cleaner matter histories, and better tracking create room for fee caps, success components, and other structures that clients want to sell internally. John also shares how he stays informed through alerts, networks, and a new chief of staff who helps turn those insights into resources for pricing and finance professionals. For listeners who want to learn more or follow Narrative’s work, John points them to narrativehq.com and invites outreach from anyone wrestling with data, pricing, or margin questions inside their own firm.
Listen on mobile platforms: Apple Podcasts | Spotify | YouTube
[Special Thanks to Legal Technology Hub for their sponsoring this episode.]
Email: geekinreviewpodcast@gmail.com
Music: Jerry David DeCicca
This week on The Geek in Review, we bring together a trio of Canadian legends from the legal web to celebrate the 20th anniversary of the Canadian Law Blog Awards, better known as the Clawbies. Steve Matthews of STEM Legal and Slaw.ca, Sarah Sutherland of Parallax Information Consulting and former president and CEO of CanLII, and legal market analyst and Substack author, Jordan Furlong join us to talk about how legal publishing has changed over two decades and where it heads next. Along the way, we share a little host pride, since 3 Geeks and a Law Blog picked up a Friend of the North Clawbies back in 2011. Canada remembers, even if the trophy cabinet looks a little full on our side of the border.
We start with Steve’s long-running mantra: do not build your professional home on rented land. For years he pushed lawyers toward blogs and owned domains, warning that social platforms could change rules overnight or simply fall apart. That warning came into sharp focus as Twitter morphed into X and law Twitter scattered toward BlueSky, Mastodon, Threads and other venues. Jordan talks about deleting years of tweets rather than leaving a personal archive tied to a platform he no longer trusts, then describes how his own publishing shifted from long-form blogging at Law21 to a Substack newsletter model that feels more like a curated living room of engaged readers than a noisy town square.
From there, Sarah introduces one of our favorite phrases in the episode, “law’s eternal September,” where a constant wave of new technology, including generative AI, keeps the justice system and the information world in permanent transition. We explore how legal publishers now balance automation and human judgment, with AI helping on classification, annotations, and summaries, while editors and authors still play a central role in verification and context. We share our own experience with AI-assisted prep for the show, and how a human guest had to correct outdated biographical details. That leads to a broader point about the need for trusted, non-AI sources that give researchers, lawyers, and readers a place to check facts and assumptions before sharing work with clients or the public.
Jordan, Steve, and Sarah then turn to the Clawbies themselves and the theme they have set for the upcoming awards year: “the year of the truth teller.” In an era of disinformation, sloppy AI content, and reputation-damaging LinkedIn posts, lawyers and legal professionals gain real value by standing out as accurate, consistent voices who care about community as much as client work. Steve explains how the Clawbies now cover blogs, newsletters, podcasts, Tik Toks, and other formats, while still focusing on authenticity and public legal education. We also learn about the “humble Canadian rule,” where nominators highlight one to three other voices, while the organizers quietly take a closer look at the nominator’s own work in the background. The mission stays the same: surface new voices, new formats, and generous contributors who strengthen public conversation.
We close with a look ahead. Steve predicts more structured, list-driven use of newer platforms like BlueSky for targeted conversations, while Sarah points to growing centralization as giants such as Thomson Reuters, LexisNexis, and Clio blend publishing and practice software. Jordan sees a fractured present, with silos and distrust, but also anticipates a future pull toward recombination, where readers gravitate to sources and bundles that feel trustworthy again. Through it all, the three guests encourage anyone interested in writing, podcasting, or other media to choose a format that fits personal strengths, commit to thoughtful output, and focus on truth-telling over pure marketing.
[Special Thanks to Legal Technology Hub for their sponsoring this episode.]
Email: geekinreviewpodcast@gmail.com
Music: Jerry David DeCicca
This week we welcome Jiyun Hyo, co-founder and CEO of Givance, for a conversation about moving legal AI past shiny summaries toward verified work product. Jiyun’s path runs from Duke robotics, where layered agents watched other agents, to clinical mental health bots, where confident errors carry human cost. Those lessons shape his view of legal tools today: foundation models often answer like students guessing on a pop quiz, sounding sure while drifting from fact.
A key idea is the “last ten percent gap.” Many systems reach outputs that look right on first pass yet slip on a few crucial details. In low-stakes tasks, small misses are a nuisance. In litigation, one missing email or one misplaced time stamp risks ruining trust and admissibility. Jiyun adds a second problem: when users ask for a tiny correction, models tend to rebuild the whole output, so precision edits become a loop of fixes and new breakage.
Givance aims at that gap through text-to-visual evidence work. The platform turns piles of documents into interactive charts with links back to source files. Examples include Gantt charts for personnel histories, Sankey diagrams for asset flows, overlap views for evidence exchanges, and timelines that surface contradictions across thousands of records. Jiyun shares early law-firm use: rapid fact digestion after a data dump, clearer client conversations around case theory, and courtroom visuals that help judges and juries follow a sequence without sketching their own shaky diagrams.
Safety, supervision, and security follow naturally. Drawing on robotics, Jiyun argues for a live supervisory layer during agentic workflows so alerts surface while negotiations or analyses unfold rather than days later. Too many alerts, though, create noise, so tuning confidence thresholds becomes part of product design. On security, Givance works in isolated environments, strips identifiers before model calls, and keeps architecture model-agnostic so newer systems slot in without reopening privacy debates.
The episode ends on market dynamics and the near future. Jiyun sees mega-funded text-first platforms as market openers, normalizing AI buying and leaving room for second-wave multimodal tools. Asked whether the search bar in document review fades away, he expects search to stick around for a long while because lawyers associate a search box with control, even if chat interfaces improve. The bigger shift, in his view, lies in outputs, more interactive visuals that help legal teams spot gaps, test case stories, and present evidence with clarity.
Listen on mobile platforms: Apple Podcasts | Spotify | YouTube
[Special Thanks to Legal Technology Hub for their sponsoring this episode.]
Email: geekinreviewpodcast@gmail.com
Music: Jerry David DeCicca
Transcript:
We recorded this episode live at the TLTF Summit and the energy in the room made it feel like the perfect place for a conversation about growth, training, and the rapid climb of legal tech. We grabbed our gear, claimed a corner in the podcast room, and pulled in two guests with front row seats to the changes hitting the industry. Joining us were Kyle Poe from Legora and our friend and guest host, Zena Applebaum of Harbor. The Summit attracts a focused group of founders, investors, and leaders, and the four of us jumped straight into what this event represents and what attendees hope to get from it.
Kyle had been on the job for only two months, but Legora moves at a pace that feels closer to dog years. In that short time the team doubled, a new round of funding closed, and the company introduced a major product release. Kyle walked us through Legora’s new Portal experience, which brings clients inside the legal workflow in a controlled, collaborative environment. Instead of long email chains and static work product, the Portal supports shared editing, direct review of diligence work, and a more responsive model for client engagement. In an era when clients expect quick turnarounds, this shift sets up a new dynamic for firms.
Zena added helpful perspective from her prior trips to TLTF. She described the Summit as a place that rewards conversation, curiosity, and hallway exchanges. It is also a place to study the different stages of the legal tech journey, from early ideas on the startup stage to the seasoned players on the scale stage. She also brought timely news of Harbor’s acquisition of Encore Technologies, a move that strengthens Harbor’s ability to support training and adoption workflows across firms and corporate legal teams. Her focus on education paired well with Kyle’s insights on how Legora approaches enablement through its team of legal engineers.
Training became the heart of the conversation. We compared old habits with the expectations of a generation of associates who have been taught to avoid AI until they enter a firm. Kyle stressed the need to anchor attorney training in real use cases and to give them early wins so they build trust in the tools. He described the shift from task-based training to workflow-based thinking.
We also talked about how AI is influencing both the pace and structure of client service. Kyle shared examples of how Legora uses prior work product to build integrated workflows, such as interrogatory response generators that pull from a full library of past responses. This not only speeds up production but also increases consistency and helps attorneys understand the reasoning behind revisions. Zena pushed the idea even further, noting that these systems give associates a chance to study the rationale behind changes in a way that human reviewers rarely have time to provide. This leads to better training and stronger validation of the final work product.
We closed with our crystal ball question. Kyle sees more adoption on the horizon but also anticipates uneven impacts across different practices as firms figure out how to adjust their business models. Zena pointed to the operational challenges ahead, especially the pressure to invest in data management and cloud infrastructure that supports true AI enablement. Her message was clear. If firms want the benefits later, they need to start organizing the foundations now. This episode blends optimism with realism, and it highlights the practical work ahead for firms, vendors, and everyone in between. Tune in for the full conversation and get ready for a lively discussion recorded right in the middle of the Summit buzz.
Listen on mobile platforms: Apple Podcasts | Spotify | YouTube
[Special Thanks to Legal Technology Hub for their sponsoring this episode.]
Email: geekinreviewpodcast@gmail.com
Music: Jerry David DeCicca
In this episode of The Geek in Review, we welcome three powerhouse guests—Cas Laskowski, Taryn Marks, and Kristina (Kris) Niedringhaus—who are charting a bold course for Artificial Intelligence & the Future of Law Libraries. These three recently co-authored a major white paper, Artificial Intelligence and the Future of Law Libraries (pdf), which we see as less of a report and more of a call to arms. Together, we explore how law librarians can move from reactive observers of AI’s rise to proactive architects shaping its ethical and practical integration across the legal ecosystem.
Cas Laskowski, Head of Research Data and Instruction at the University of Arizona College of Law, shares how the release of ChatGPT in 2022 jolted the profession into action. Librarians everywhere were overwhelmed by the flood of information and hype surrounding AI tools. Cas’s response was to create a space for collective thinking and planning: the Future of Law Libraries initiative and a series of roundtables designed to bring professionals together for strategic collaboration. One of the paper’s most ambitious recommendations—a centralized AI organization for legal information professionals—aims to unify those efforts, coordinate training, and sustain a profession-wide vision. Cas compares the idea to data curation networks that transformed academic libraries by pooling expertise and reducing duplication of effort.
Kris Niedringhaus, Associate Dean and Director of the University of South Carolina School of Law Library, takes the conversation into education and training. She makes a compelling case that “AI-ready librarians,” much like “tech-ready lawyers,” need flexible skill-building models that recognize different levels of engagement and expertise. Drawing from the Delta Lawyer model, Kris calls for tiered AI training—ranging from foundational prompt literacy to higher-level data ethics and system design awareness. She also pushes back against the fear surrounding AI in academia, noting that students are often told not to use AI at all. We couldn’t agree more with her point that we’re doing students a disservice if we don’t teach them how to use these tools effectively and responsibly. Law firms now expect graduates to come in with applied AI fluency, and that expectation will only grow.
When we turned to Taryn Marks, Associate Director of Research and Instructional Services at Stanford Law School’s Robert Crown Law Library, the discussion moved to another key recommendation: building a centralized knowledge hub for AI-related best practices. Taryn describes how librarians are eager to share materials, lesson plans, and policy frameworks, but the current efforts are fragmented. A shared repository would “reduce duplication of effort” and allow ideas to evolve through open collaboration. It’s similar to how standardized models like SALI help the legal industry align without giving away anyone’s secret sauce. We loved this idea of a commons where librarians, educators, and technologists work together to lift the entire profession.
As we explored the broader implications, all three guests agreed that intentionality is key. Cas emphasizes that information architecture—the design of how knowledge is gathered, tagged, and retrieved—is central to AI’s success. Kris points to both the promise and peril of automated legal decision-making, warning that “done well, AI can expand access to justice; done poorly, it can amplify bias.” And Taryn envisions a future where legal information professionals are trusted collaborators across the entire lifecycle of data and decision-making.
Listen on mobile platforms: Apple Podcasts | Spotify | YouTube
[Special Thanks to Legal Technology Hub for their sponsoring this episode.]
Email: geekinreviewpodcast@gmail.com
Music: Jerry David DeCicca
This week on The Geek in Review, Greg Lambert and Marlene Gebauer sit down to compare notes from a busy conference season. Marlene shares her experience at the American Legal Technology Awards where The Geek in Review was honored for excellence in journalism. She recounts the surreal joy of being recognized among friends and peers in legal tech, including fellow nominees like Steve Embry, and how a spontaneous speech turned out to be one of the night’s highlights. The duo reflects on how events like this underscore the sense of community that continues to define the innovation side of the legal industry.
Greg takes listeners behind the scenes at ClioCon, describing it as one of the most energetic user conferences around. He dives into his conversation with Clio CEO Jack Newton and how the company’s recent vLex acquisition signals a bold expansion into the Big Law space. With $900 million in funding, Clio appears ready to bridge the divide between small-firm technology and enterprise-level workflows. Greg also teases an illuminating hallway chat with Ed Walters, now at Clio Library (formerly Fastcase), about the major leap forward in legal research accuracy driven by improvements in RAG (retrieval-augmented generation) and vector database indexing.
Marlene offers her own takeaways from the Association of Corporate Counsel (ACC) Annual Meeting, where AI and governance dominated the agenda. She describes a landscape where in-house lawyers are wrestling with both the promise and peril of generative AI, from shadow AI concerns to data hygiene challenges. Her biggest surprise was seeing law firms themselves exhibiting at the ACC conference, signaling a shift toward direct engagement between firms and their corporate clients in shared learning spaces.
Together, Greg and Marlene unpack the emerging themes of human-centered governance, the evolving role of AI in matter management, and the race among vendors to automate core workflows without losing the human touch. From Clio’s plans to build AI-driven workflow mapping that could auto-draft documents, to Marlene’s caution about how bespoke law firm processes might resist one-size-fits-all automation, their discussion paints a picture of a profession both accelerating and self-checking at once.
The episode winds down with lighter reflections on travel mishaps, conference after-parties, and the long arc of Richard Susskind’s The End of Lawyers? conversation—still ongoing, now infused with cautious optimism about AI’s role in expanding access to justice. As always, they end where The Geek in Review thrives: at the intersection of humor, humility, and the hopeful chaos of legal innovation.
Listen on mobile platforms: Apple Podcasts | Spotify | YouTube
[Special Thanks to Legal Technology Hub for their sponsoring this episode.]
Email: geekinreviewpodcast@gmail.com
Music: Jerry David DeCicca
Transcript:
Artificial intelligence has moved fast, but trust has not kept pace. In this episode, Nam Nguyen, co-founder and COO of TruthSystems.ai, joins Greg Lambert and Marlene Gebauer to unpack what it means to build “trust infrastructure” for AI in law. Nguyen’s background is unusually cross-wired—linguistics, computer science, and applied AI research at Stanford Law—giving him a clear view of both the language and logic behind responsible machine reasoning. From his early work in Vietnam to collaborations at Stanford with Dr. Megan Ma, Nguyen has focused on a central question: who ensures that the systems shaping legal work remain safe, compliant, and accountable?
Nguyen explains that TruthSystems emerged from this question as a company focused on operationalizing trust, not theorizing about it. Rather than publishing white papers on AI ethics, his team builds the guardrails law firms need now. Their platform, Charter, acts as a governance layer that can monitor, restrict, and guide AI use across firm environments in real time. Whether a lawyer is drafting in ChatGPT, experimenting with CoCounsel, or testing Copilot, Charter helps firms enforce both client restrictions and internal policies before a breach or misstep occurs. It’s an attempt to turn trust from a static policy on a SharePoint site into a living, automated practice.
A core principle of Nguyen’s work is that AI should be both the subject and the infrastructure of governance. In other words, AI deserves oversight but is also uniquely suited to implement it. Because large language models excel at interpreting text and managing unstructured data, they can help detect compliance or ethical risks as they happen. TruthSystems’ vision is to make governance continuous and adaptive, embedding it directly into lawyers’ daily workflows. The aim is not to slow innovation, but to make it sustainable and auditable.
The conversation also tackles the myth of “hallucination-free” systems. Nguyen is candid about the limitations of retrieval-augmented generation, noting that both retrieval and generation introduce their own failure modes. He argues that most models have been trained to sound confident rather than be accurate, penalizing expressions of uncertainty. TruthSystems takes the opposite approach, favoring smaller, predictable models that reward contradiction-spotting and verification. His critique offers a reminder that speed and safety in AI rarely coexist by accident—they must be engineered together.
Finally, Nguyen discusses TruthSystems’ recent $4 million seed round, led by Gradient Ventures and Lightspeed, which will fund the expansion of their real-time visibility tools and firm partnerships. He envisions a future where firms treat governance not as red tape but as a differentiator, using data on AI use to assure clients and regulators alike. As he puts it, compliance will no longer be the blocker to innovation—it will be the proof of trust at scale.
Listen on mobile platforms: Apple Podcasts | Spotify | YouTube
[Special Thanks to Legal Technology Hub for their sponsoring this episode.]
Email: geekinreviewpodcast@gmail.com
Music: Jerry David DeCicca
Transcript:
Few people understand the intersection of legal practice, data analytics, and diversity like Catherine Krow, Managing Director of Diversity and Impact Analytics at BigHand. In this episode of The Geek in Review, hosts Greg Lambert and Marlene Gebauer sit down with Krow to trace her journey from a high-powered trial lawyer to an influential legal tech leader. After seventeen years at firms like Orrick and Simpson Thacher, Krow’s turning point came when a client challenged her team’s billing after a major courtroom victory—a moment that sparked her mission to fix what she calls the “business of law.”
That single moment led to the creation of Digitory Legal, a company designed to give law firms the data and transparency they desperately needed but didn’t yet value. Krow describes how her framework—plan, measure, refine—became the basis for improving cost predictability and strengthening client trust. When BigHand acquired Digitory Legal in 2022, Krow’s vision found a larger stage. Now, her “data refinery” powers better pricing, resource allocation, and even equity within firms. As she explains, clean data doesn’t only improve profitability, it reveals hidden inequities in work allocation and helps firms retain their most promising talent.
Krow also digs into one of her favorite topics: “data debt.” Law firms are drowning in data but starved for information. She explains how poor data hygiene—like inconsistent time codes and messy narratives—has left firms unable to use their most valuable resource. BigHand’s impact analytics tools attack this problem head-on, transforming raw billing data into usable intelligence that drives decision-making across finance, staffing, and diversity efforts. And while the technology is powerful, Krow is clear that solving data debt is as much a cultural challenge as it is a technical one.
Another major theme is the evolving role of business professionals within law firms. Krow argues that lawyers’ traditional discomfort with financial forecasting and project management is holding firms back. Her solution? Combine legal expertise with the commercial acumen of allied professionals. Together, they can meet client demands for budgets, accountability, and measurable value—especially as AI begins to reshape how legal services are delivered and priced.
The episode closes with Krow’s broader reflection on the next decade of legal innovation. She warns that the biggest shift ahead isn’t about AI or analytics—it’s about mindset. Firms that embrace data-driven decision-making now will define the future of law; those that don’t will be left behind. Through her work at BigHand, Krow is helping to ensure that future is both more efficient and more equitable.
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Listen on mobile platforms: Apple Podcasts | Spotify | YouTube
[Special Thanks to Legal Technology Hub for their sponsoring this episode.]
Email: geekinreviewpodcast@gmail.com
Music: Jerry David DeCicca
Transcript:
This week we are joined by Anusia Gillespie, Enterprise Lead at vLex and debut novelist, as she shares her unique vantage point on the intersection of legal technology and the human side of law. Anusia traces her journey from commercial real estate finance attorney to global innovation leader, with roles at Harvard, UnitedLex, and Eversheds Sutherland, all driven by a mission to help lawyers by rethinking the systems they work in. Along the way she discovered that business-of-law blind spots, like a shocking embezzlement incident early in her career, revealed deeper structural issues that inspired her focus on system change.
Anusia describes how legal tech adoption often falters when lawyers’ reactions—especially negative ones—are misunderstood. Far from being a setback, she sees strong reactions as opportunities to engage skeptics and convert them into champions. She shares a vivid example from her current work at vLex, where an initially frustrated lateral partner became one of the firm’s most enthusiastic adopters after receiving attentive support and seeing immediate client impact.
The conversation pivots to Anusia’s new novel Soul Toll, which blends contemporary and fantasy storytelling to examine the personal cost of high-performance legal culture. The book’s central metaphor, the “soul toll,” measures the tradeoff between meaningful work and draining obligations. Through her protagonist Ember, a high-achieving lawyer on a seemingly predestined path, Anusia explores how professional ambition can be engineered and how easy it is to let subtle daily tolls overwhelm the soul. Her goal is to give lawyers and other readers a practical framework for assessing that balance in their own lives.
As AI reshapes legal work, Anusia argues that lawyers need both the courage and the space to “fight for their light,” a phrase she uses as both a personal mantra and a rallying call in the novel. She emphasizes that the industry’s relentless pace will not slow down on its own, so lawyers and firm leaders must deliberately set boundaries and create pauses to prevent burnout. The discussion also explores how technology can relieve drudgery while prompting a new definition of professional competence that values human insight as much as efficiency.
Anusia closes with a challenge to law firm leaders: confront the mindsets shaped by the billable hour and empower lawyers to think beyond six-minute increments. From her perspective, real change begins in how lawyers structure their time and measure success. Whether she is leading enterprise strategy at vLex or writing visionary fiction, Anusia keeps a single purpose in view—helping lawyers build healthier, more sustainable careers. Listeners can find Soul Toll on Amazon and connect with Anusia on LinkedIn to continue the conversation.
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[Special Thanks to Legal Technology Hub for their sponsoring this episode.]
Email: geekinreviewpodcast@gmail.com
Music: Jerry David DeCicca
Transcript:
Daniel Lewis joins us this week to trace a path from Ravel Law to LexisNexis to LegalOn, with a throughline of data-driven thinking and practical outcomes for lawyers. Stanford roots shaped early work on judicial analytics, then a front-row view inside a global publisher broadened focus to content, guidance, and the daily reality of in-house teams. That experience pointed straight at contract review as a top pain for corporate counsel, which led to LegalOn’s product mission and global push.
Data access still shapes progress. Case law digitization advanced through projects like Harvard’s archive, yet comprehensive coverage, secondary sources, and news remain guarded by incumbents. Daniel explains why large datasets give scale, why startups face steep hurdles, and why thoughtful product scope matters. The lesson, build where data, workflow, and user value intersect.
LegalOn’s hybrid approach blends large models with attorney-built playbooks, practice notes, and suggested clause language. Consistency matters more than clever one-offs, so reviews align to standards, not model whimsy. Daniel shares a memorable demo from a rival where a phantom “California Code section 17” alert appeared, a cautionary tale that underscores the need for guardrails, verification, and explainability.
Conversation turns to multi-step agents and matter management. Picture an intake email from sales, missing key fields. An agent requests what is needed, opens a matter, applies a tailored playbook, highlights non-negotiables and fallbacks, then keeps stakeholders informed as work progresses. LegalOn also converts existing playbooks and prior redlines into AI-ready guidance, reducing setup chores while preserving organizational risk preferences.
Finally, Daniel outlines new muscles for legal teams. Daily AI usage shifts time from line-by-line edits to judgment, negotiation strategy, and process leadership. Tech fluency, business orientation, and change leadership rise in importance, along with a steady diet of outside-legal analysis from voices like Ben Thompson and Benedict Evans. The message, free lawyers from sludge, raise the ceiling on strategic work, and build for long-term improvement across the legal function.
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[Special Thanks to Legal Technology Hub for their sponsoring this episode.]
Email: geekinreviewpodcast@gmail.com
Music: Jerry David DeCicca
Transcript:
This week, we talk with Gabe Pereyra, President and co-founder at Harvey, about his path from DeepMind and Google Brain to launching Harvey with Winston Weinberg; how a roommate’s real-world legal workflows met early GPT-4 access and OpenAI backing; why legal emerged as the right domain for large models; and how personal ties to the profession plus a desire to tackle big societal problems shaped a mission to apply advanced AI where language and law intersect.
Gabe’s core thesis lands hard, “the models are the product.” Rather than narrow tools for single tasks, Harvey opted for a broad assistant approach. Lawyers live in text and email, so dialog becomes the control surface, an “AI associate” supporting partners and teams. Early demos showed useful output across many tasks, which reinforced a generalist design, then productized connections into Outlook and Word, plus a no-code Workflow Builder.
Go-to-market strategy flipped the usual script. Instead of starting small, Harvey partnered early with Allen & Overy and leaders like David Wakeling. Large firms supplied layered review, which reduced risk from model errors and increased learning velocity. From there the build list grew, security and data privacy, dedicated capacity, links to firm systems, case law, DMS, data rooms, and eDiscovery. A matter workspace sits at the center. Adoption rises with surface area, with daily activity approaching seventy percent where four or more product surfaces see regular use. ROI work now includes analysis of write-offs and specialized workflows co-built with firms and clients, for example Orrick, A&O, and PwC.
Talent, training, and experience value come next. Firms worry about job paths, and Gabe does not duck that concern. Models handle complex work, which raises anxiety, yet also shortens learning curves. Harvey collaborates on curricula using past deals, plus partnerships with law schools. Return on experience shows up in recruiting, PwC reports stronger appeal among early-career talent, and quality-of-life gains matter. On litigation use cases, chronology builders require firm expertise and guardrails, with evaluation methods that mirror how senior associates review junior output. Frequent use builds a mental model for where errors tend to appear.
Partnerships round out the strategy. Research content from LexisNexis and Wolters Kluwer, work product in iManage and NetDocuments, CLM workflows via Ironclad, with plans for data rooms, eDiscovery, and billing. Vision extends to a complete matter management service, emails, documents, prior work, evaluation, billing links, and strict ethical walls, all organized by client-matter. Global requirements drive multi-region storage and controls, including Australia’s residency rules. The forward look centers on differentiation through customization, firms encode expertise into models, workflows, and agents, then deliver outcomes faster and at software margins. “The value sits in your people,” Gabe says, and firms that convert know-how into systems will lead the pack.
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[Special Thanks to Legal Technology Hub for their sponsoring this episode.]
Email: geekinreviewpodcast@gmail.com
Music: Jerry David DeCicca
Transcript
This week we sit down with Suzanne Konstance, Vice-President and General Manager for Legal and Regulatory US at Wolters Kluwer. She outlines how the company supports professionals in highly regulated fields with software and authoritative content. Operations span multiple countries with a deliberately local approach, where teams design solutions for each market. Listeners get a clear view of scope, from enterprise legal management to recent additions such as Brightflag, alongside deep subject expertise.
Konstance explains a core focus on regulatory compliance across securities, tax, IP, and employment. The aim is simple, help clients stay out of court. Continuous change drives editorial work, with authors and editors tracking shifts, executive orders, and practical effects. Provenance, version history, and context matter, supported by structured meta tagging which helps search and AI retrieve the right source every time.
In a segment on trust, the conversation moves to standards for accuracy and auditability. Clients tell Wolters Kluwer quality outranks speed for research, so the team emphasizes authoritative sources and transparent sourcing. Konstance walks through a recent non-exclusive content license with Harvey for primary law from US and German collections, part of a broader collaboration strategy which also includes VitalLaw AI and new cross-border features. The goal is a reliable workflow where answers cite sources, show currency, and fit real practice.
Real user labs reinforce these priorities. At AALL, librarians worked hands-on in a sandbox session with no guided prompts, pushing tools to limits and asking tough questions. One theme dominated, transparency, with live citations and source trails visible during use. Editors remain in the loop to curate likely questions, collect feedback, and refine outputs, while openness about progress helps teams separate market sizzle from dependable results.
Looking ahead, Konstance expects roles to shift toward managing agents and setting clear instructions, similar to supervising a room full of interns, with strong expertise still required for oversight. Teams will need to train newcomers on fundamentals, auditing, and controls, so technology serves professionals, not the reverse. She also shares sources she follows, industry conversations with customers, conferences, LinkedIn, X, plus guidance from a long-standing internal Center of Excellence for AI. For more on Wolters Kluwer initiatives, listeners can visit wolterskluwer.com and explore the Legal and Regulatory section along with the AI hub.
Also, check out Jerry David DeCicca and his new album, Cardiac Country.
Links:
Listen on mobile platforms: Apple Podcasts | Spotify | YouTube
[Special Thanks to Legal Technology Hub for their sponsoring this episode.]
Blue Sky: @geeklawblog.com @marlgeb
Email: geekinreviewpodcast@gmail.com
Music: Jerry David DeCicca
Transcript:
This week we are joined by Patrick DiDomenico and Kevin Klein, two longtime builders of knowledge programs and legal tech gatherings. They walk through the evolution of KM&I for Legal, now entering year three, and the debut of its co-located counterpart, Legal Tech Connect. Both events run in New York on October 22 and 23, with a single community, two distinct agendas, and one big goal, stronger conversations across buyers, builders, and backers of legal tech.
Patrick traces the roots, from the ARK KM era to the launch of KM\&I, then to twisting Kevin’s arm to join as a producer. A larger home opened the door to ambitious programming, Ease Hospitality at 3rd and 40th near Grand Central. Think bright rooms, live plants, strong AV, plenty of seating, and an adjacent tenant lounge with coffee, terrace, and breakout nooks. Lessons from last year show up in smart touches, an overflow room streaming the main stage for those who need to handle calls or email without missing core content, longer breaks for real conversations, and, yes, food worthy of repeat trips.
Format matters here. KM&I holds firm on peer-to-peer sessions led by law firm professionals. Providers participate through tight five-minute spotlights between talks, plus optional demo rooms during generous coffee breaks and lunch. Legal Tech Connect flips the lens, product stories on stage, founder journeys, market forces, and regulatory themes. A crossover ticket lets attendees roam freely between both programs. Breakouts return by popular demand, a C-suite roundtable, KM 101 for newcomers, a track for KM attorneys and PSLs, and a managers and directors forum that grew from attendee feedback.
Themes thread across both days. ROI from AI and KM tools appears throughout, from data strategy as a differentiator to co-development case studies. Expect a lively take on the rise of the legal engineer, with skills for scaling tools and driving adoption, plus a frank discussion about where these roles sit inside firms. Professor Michele DiStefano opens with client centricity, drawing on her research and book, with every attendee receiving a copy. She then moderates a session at Legal Tech Connect on how legal tech companies sell to law firms, bridging provider goals with buyer needs. Another panel stages the AI conversation among a partner, pricing director, client, and innovation lead, a timely look at value, billing, and collaboration.
The bigger story is community. Patrick and Kevin highlight the peer network that forms in hallways and over coffee, mentors found by chance, and ideas that travel home in workable form. Legal Tech Connect brings investors and founders into the mix, which raises the quality of dialogue on funding, product focus, and adoption. Looking ahead, they predict fewer conferences, higher quality bars, and a shift toward substance over appearance. Listeners who want more details, including registration, should visit kmniforlegal.com and legaltechconnect.com. The two events sit side by side in October, and the goal is simple, leave with practical ideas, new contacts, and a clearer view of where legal innovation heads next.
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[Special Thanks to Legal Technology Hub for their sponsoring this episode.]
Blue Sky: @geeklawblog.com @marlgeb
Email: geekinreviewpodcast@gmail.com
Music: Jerry David DeCicca
Transcript:
This week we are joined by Mirat Dave and Danish Butt of Swiftwater & Co. as they step into the studio to make a simple claim, investigations and legal operations should serve the business, not slow the business. Mirat traces a path across law, technology, and global risk, then explains why a team blending strategy with implementation drew him to Swiftwater. Danish shares a wry origin story from early e-discovery days and outlines Swiftwater’s north star, the seven C’s, connecting, caring, collaboration, creating, curiosity, courage, and confidence. The tone stays pragmatic, no hype, and a few laughs land along the way.
Global scope often triggers the “Germany is different” objection. Mirat acknowledges regional nuances, then reframes the discussion, most of the process is common across borders. The move that matters is standardization plus smart technology, including AI, to shift from linear headcount answers to scalable capacity. The payoff is speed, consistency, and lower risk. The team urges leaders to act like business owners, align processes to growth, margin, assets, and purpose, and resist the reflex to hire without redesigning the work.
Budget hurdles come next. Leaders struggle to win funds for process change or platforms, while headcount requests sail through. The fix is storytelling backed by math, present a structured plan, expected savings, and a clear ROI in the language a CFO or GC uses daily. Danish widens the lens on metrics, many teams still track counts and cycle times, while value measures like revenue protected or reputation preserved sit at the bottom of the list. The guidance is to flip that order, tie decisions to value, and approach AI as a set of pointed use cases with measurable outcomes, not a monolith.
Legal ops gets a moment in the spotlight as the quiet power. Danish reminds listeners that service functions exist to help the organization win, recognition matters, yet trust erodes when tools take center stage over results. Mirat presses the enablement mindset with a memorable image, legal, risk, and investigations are the pit crew, the business is the driver. Faster pits win races. He shares examples, a government contractor lifted renewal success by turning compliance visibility into proactive reminders and playbooks. In investigations, trend analysis by region, level, and timing surfaces fixes that reduce incoming allegations, lighten workloads, and raise quality.
The crystal ball stays practical. Danish advises teams to treat AI as a working style backed by a two-year plan, prepare data, pick targets, and avoid both freeze and frenzy. Mirat expects investigation platforms to evolve from reporting systems into work systems, triage, plan creation, interview guidance, and repeatable playbooks that lift speed and consistency.
Listen on mobile platforms: Apple Podcasts | Spotify | YouTube
[Special Thanks to Legal Technology Hub for their sponsoring this episode.]
Blue Sky: @geeklawblog.com @marlgeb
Email: geekinreviewpodcast@gmail.com
Music: Jerry David DeCicca
Transcript:
This week, we welcome back Kara Peterson and Rich DiBona of Descrybe to talk about the company’s rapid growth and its expanding role in legal research. Since their last appearance, Descrybe has not only built out new tools but also entered academia by joining the curriculum of more than 350 universities around the world. Kara reflects on her earlier career in legal education and how this new partnership feels like coming full circle. Together, she and Rich share how Descrybe is positioning itself to fill the gap left by other providers while keeping affordability and accessibility at the core of their mission.
A major highlight of the discussion is Descrybe’s unique approach to legal citators. Unlike traditional tools that often provide a blunt “treatment” of a case, Descrybe’s citator allows issue-level analysis and even introduces a “backwards citator.” This means researchers can see not only how later courts interpreted a case but also how the judges who wrote the opinion cited and treated earlier authorities. Rich explains the technical challenges involved in training their system on 30 million citations, while Kara describes how these innovations give researchers new storytelling and analytical power when building arguments.
The conversation also dives into the Legal Research Toolkit, Descrybe’s paid tier that offers a collection of tools designed for professionals who need more advanced case law analysis. While the company continues to provide free access to its core research platform, the toolkit adds features such as issue explorers and advanced citator functions. Kara emphasizes the company’s deliberately simple pricing model, which prioritizes trust and accessibility. At just $10 a month for non-commercial use and $20 for commercial users, the service is priced more like everyday software than the traditional high-cost legal research platforms.
The discussion moves into broader industry trends, including the wave of acquisitions by major players like Thomson Reuters and Clio. Kara and Rich note that while consolidation is reshaping the market, it also leaves space for new entrants to innovate. With data becoming the most valuable commodity in legal tech, Descrybe is building curated and clean datasets across statutes, regulations, state constitutions, and even attorney general opinions. Both guests highlight the importance of accuracy, data hygiene, and minimizing hallucinations, explaining how their closed-system approach helps ensure that results remain grounded in actual legal documents rather than speculative AI outputs.
Finally, the episode touches on ethics, recognition, and the future. Descrybe recently won the Anthem Award for Ethical AI, a nod to its safeguards against hallucinations and commitment to transparent data practices. At ILTACon, the team found themselves impressing not only potential clients but also leaders from larger companies who were curious about how such a lean startup was able to achieve so much. Looking ahead, Kara predicts the pace of change in legal technology will only accelerate, challenging law firms to keep up, while Rich warns of the commoditization of AI capabilities and stresses the importance of staying ahead of the curve. Together, they bring both humor and insight, reminding listeners that the legal research market is shifting quickly and that affordability, accuracy, and ethics will shape its next chapter.
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[Special Thanks to Legal Technology Hub for their sponsoring this episode.]
Blue Sky: @geeklawblog.com @marlgeb
Email: geekinreviewpodcast@gmail.com
Music: Jerry David DeCicca
In this episode of The Geek in Review, we welcome back Pablo Arredondo, VP of CoCounsel at Thomson Reuters, along with Joel Hron, the company’s CTO. The conversation centers on the recent release of ChatGPT-5 and the rise of “reasoning models” that go beyond traditional language models’ limitations. Pablo reflects on his years of tracking neural net progress in the legal field, from escaping “keyword prison” to the current ability of AI to handle complex, multi-step legal reasoning. He describes scenarios where entire litigation records could be processed to map out strategies for summary judgment motions, calling it a transformative step toward what he sees as “celestial legal products.”
Joel brings an engineering perspective, comparing the legal sector’s AI trajectory to the rapid advancements in AI developer tools. He notes that these tools have historically amplified the skills of top performers rather than leveling the playing field. Applied to law, he believes AI will free lawyers from rote work and allow them to focus on higher-value decisions and strategy. The discussion shifts to Deep Research, Thomson Reuters’ latest enhancement for CoCounsel, which leverages reasoning models in combination with domain-specific tools like KeyCite to follow “breadcrumb trails” through case law with greater accuracy and transparency.
The trio explores the growing importance of transparency and verification in AI-driven research. Joel explains how Deep Research provides real-time visibility into an AI’s reasoning path, highlights potentially hallucinated citations, and integrates verification tools to cross-check references against authoritative databases. Pablo adds historical and philosophical perspective, likening hallucinations to a tiger “going tiger,” stressing that while the risk cannot be eliminated, the technology already catches a significant number of human errors. Both agree that AI tools must be accompanied by human oversight and well-designed workflows to build trust in their output.
Looking to the future, Joel predicts that the adoption of AI agents will reshape organizational talent strategies, elevating the importance of those who excel at complex decision-making. Pablo proposes “ambient AI” as the next frontier—intelligent systems that unobtrusively monitor legal work, flagging potential issues instantly, much like a spellchecker. Both caution that certain legal tasks, especially in judicial opinion drafting, warrant careful consideration before fully integrating AI. The episode closes with practical insights on staying current, from following AI researchers on social platforms to reading technical blogs and academic papers, underscoring the need for informed engagement in this rapidly evolving space.
Listen on mobile platforms: Apple Podcasts | Spotify | YouTube
[Special Thanks to Legal Technology Hub for their sponsoring this episode.]
Blue Sky: @geeklawblog.com @marlgeb
Email: geekinreviewpodcast@gmail.com
Music: Jerry David DeCicca
Blue Sky: @geeklawblog.com @marlgeb
Email: geekinreviewpodcast@gmail.com
Music: Jerry David DeCicca
Transcript
This week, we welcome back Tom Martin, CEO of LawDroid, to discuss his widely read “AI Law Professor” column for Thomson Reuters and his five-level roadmap for legal AI. Martin explains that the framework was inspired by a leaked OpenAI memo and aims to give legal professionals a clearer picture of AI’s trajectory. The five levels range from basic chatbots to fully AI-run organizations, with intermediate stages such as reasoners, agents, and innovators. According to Martin, while we are still in the early stages, the release of GPT-5 and its reasoning capabilities has accelerated progress toward higher levels, especially in the development of autonomous agents.
The conversation turns to the implications of GPT-5’s hybrid reasoning model, which combines inference with step-by-step reasoning to deliver more relevant answers. Martin sees this as a significant shift for the legal industry, moving beyond single-response chatbots toward sustained, goal-oriented AI. He predicts that while the technology for fully autonomous legal agents could be available within a year, widespread adoption in law firms and corporations will take closer to three years. However, with these advancements come ethical concerns. Martin outlines four principles for responsible AI agents: transparency, autonomy, reliability, and visibility, cautioning that AI’s knowledge is always bounded and potentially incomplete.
Reflecting on the legal industry’s pace of change since their last discussion, Martin notes that while some firms are sprinting to adopt AI, others may already be too late to catch up. He warns that professional services organizations must actively integrate AI to remain competitive. The discussion explores the potential for tech giants or AI companies to acquire major legal information providers, and Martin argues that the future lies in blending software, consulting, and education into a unified service model. This integrated approach, he believes, will be necessary for survival in a market where AI is capable of generating solutions without traditional software development cycles.
Beyond the legal tech roadmap, Martin shares insights from his teaching at Suffolk University Law School and his observations from producing the “Last Week in Legal AI” news series. He sees both opportunities and risks for the next generation of lawyers, particularly in acting as translators between AI systems and legal practice. The discussion touches on generational attitudes toward AI, with younger users showing both skepticism and heavy reliance on AI for personal and professional support. Martin also addresses societal concerns, from AI in mental health applications to job displacement, and stresses the importance of curating AI outputs with human judgment.
The episode wraps with Martin’s update on the American Legal Technology Awards, set for October 15 at Suffolk University Law School in Boston, which he describes as “the Oscars of legal tech.” When asked about the biggest challenge for the next few years, Martin points to the uncertainty of where professionals will fit in a rapidly shifting world. He envisions a possible new model that combines service, education, and software to deliver legal help at scale, but stresses that no one knows exactly how the future will unfold. His hope is that the AI-driven abundance ahead will be shared broadly, without excluding people from its benefits.
Links:
Listen on mobile platforms: Apple Podcasts | Spotify | YouTube
[Special Thanks to Legal Technology Hub for their sponsoring this episode.]
Blue Sky: @geeklawblog.com @marlgeb
Email: geekinreviewpodcast@gmail.com
Music: Jerry David DeCicca