What if the soft stuff is actually the hardest—and most valuable—work leaders do? We sit down with Stephanie Ford, director at Warren Whitney and IFO-certified facilitator, to explore how a career built on banking rigor, board governance, and deep facilitation turns messy conversations into decisive progress. Stephanie shares how early years in commercial banking taught her to see the whole system—operations, financials, risk, and relationships—and why that end-to-end perspective makes strate...
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