🎙️ Welcome to The LAB: Nate Armstrong – Scaling Zillow Flex & Lead Systems for Maximum Agent Performance 🚀

In this episode, Nate Armstrong, director of sales and full-time coach for the K2 Team at eXp Realty, reveals how he runs a multi-state, 60-agent operation leveraging Zillow Flex, concierge systems, and structured onboarding. Nate shares his strategies for accountability, lead conversion, and building a high-performing team that consistently delivers results.

💥 What You’ll Learn in This Episode:
✅ How Zillow Flex can transform lead accountability and team performance
✅ The structured onboarding and “summit” system for new agents
✅ How to tier your team and manage lead rotations efficiently
✅ Concierge and ISA systems for booking and managing appointments
✅ Coaching strategies to monitor pipeline, calls, and agent progress
✅ Real-world metrics and checklists that ensure consistent results
✅ Insights on recruiting top-performing agents across multiple states

🎯 If you want to understand the exact systems, metrics, and coaching methods used to run one of the most efficient Zillow Flex teams, this episode is a must-watch!

📅 New The Lab episodes every week! Real conversations with eXp’s top performers on pricing, systems, and seller psychology that help you list more homes and close them faster.

📱 Available On:
Watch on YouTube | Listen on Spotify, Apple Podcasts & all major platforms

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Instagram: @eXpUniversity
YouTube: The LAB Podcast

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