Home
Categories
EXPLORE
True Crime
Society & Culture
Comedy
Music
Religion & Spirituality
Education
Health & Fitness
About Us
Contact Us
Copyright
© 2024 PodJoint
00:00 / 00:00
Sign in

or

Don't have an account?
Sign up
Forgot password
https://is1-ssl.mzstatic.com/image/thumb/Podcasts126/v4/27/04/1b/27041b3a-3ef5-1f4d-573f-abc87edcb245/mza_16618856815562486400.png/600x600bb.jpg
The Modern Customer Podcast
Blake Morgan
478 episodes
1 day ago
Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world's most customer-centric companies. Blake is one of the world's top keynote speakers, authority on customer experience and the bestselling author of "The Customer Of The Future" The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers' lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today's customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.
Show more...
Management
Business,
Marketing
RSS
All content for The Modern Customer Podcast is the property of Blake Morgan and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world's most customer-centric companies. Blake is one of the world's top keynote speakers, authority on customer experience and the bestselling author of "The Customer Of The Future" The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers' lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today's customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.
Show more...
Management
Business,
Marketing
Episodes (20/478)
The Modern Customer Podcast
Me, My Customer, and AI: Scaling Customer Relationships with AI
1 day ago
29 minutes

The Modern Customer Podcast
How Blue Cross of Kansas Unifies Marketing and CX to Drive Growth
1 week ago
30 minutes 59 seconds

The Modern Customer Podcast
AI's Impact on The Chief Experience Officer Role
2 weeks ago
25 minutes 36 seconds

The Modern Customer Podcast
Converting Operational Excellence into Growth with WM
3 weeks ago
28 minutes 42 seconds

The Modern Customer Podcast
How Enterpret's AI Unifies Feedback for Faster CX Decisions
4 weeks ago
33 minutes 10 seconds

The Modern Customer Podcast
Zurich's Chief Customer Officer on Taking Insurance Beyond Protection
1 month ago
26 minutes 9 seconds

The Modern Customer Podcast
B2B CX at Scale: Inside the World's Largest Logistics Real Estate Network
1 month ago
26 minutes 58 seconds

The Modern Customer Podcast
Leveraging Everyday AI to Transform the Customer Relationship
1 month ago
29 minutes 50 seconds

The Modern Customer Podcast
How Emotional Connection Powers Luxury In Customer Experience
1 month ago
28 minutes 36 seconds

The Modern Customer Podcast
Therabody's Transformation Into a Customer-First Brand
2 months ago
30 minutes 28 seconds

The Modern Customer Podcast
How Aflac Balances AI and Empathy to Drive CX ROI
2 months ago
26 minutes 7 seconds

The Modern Customer Podcast
Lenovo's CXO on Driving Business Growth Through Total Experience
2 months ago
27 minutes 14 seconds

The Modern Customer Podcast
AT&T's CX Strategy to Manage 100 Million Customers
2 months ago
29 minutes 45 seconds

The Modern Customer Podcast
Turning Customer Conversations Into Business Value With Voice AI
3 months ago
31 minutes 31 seconds

The Modern Customer Podcast
How Agentic AI is Reshaping Customer Experience at Scale
3 months ago
26 minutes 57 seconds

The Modern Customer Podcast
People, Purpose, Products: Designing Customer Experiences That Truly Connect
3 months ago
33 minutes 27 seconds

The Modern Customer Podcast
Inside Crayola's 120-Year Legacy of Creativity and Customer Experience
4 months ago
21 minutes 29 seconds

The Modern Customer Podcast
Verizon's CXO on Rebuilding Customer Experience With an Employee-First Strategy
4 months ago
27 minutes 28 seconds

The Modern Customer Podcast
Balancing Trust and Technology: Inside UBS's Customer Experience Strategy
4 months ago
31 minutes 15 seconds

The Modern Customer Podcast
How Canva Serves 230M+ Users with Customer Experience, AI, and Data
4 months ago
21 minutes 5 seconds

The Modern Customer Podcast
Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world's most customer-centric companies. Blake is one of the world's top keynote speakers, authority on customer experience and the bestselling author of "The Customer Of The Future" The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers' lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today's customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.