If you are a formal leader, or about to become one, then this course is for you. Designed for leaders who already have a good understanding of emotional intelligence, this course dives deeper into the connections between effective leadership and EQ. Focusing on specific areas of emotional intelligence related to transformational leadership, and chock full of suggestions, tips, and tools, this course can help you to further develop your own EQ, as well as supporting others to understand and apply theirs. While there are no specific prerequisites for this course, we encourage learners to first complete the Leader’s Guide to Emotional Intelligence course before taking this one.

The Leader’s Guide to Emotional Intelligence helps anyone in a leadership role to better understand the role that EI plays in day-to-day effectiveness. As well as helping the learner explore emotional intelligence in general, it focuses on creating an actionable development using our EQ 1-2-3© development process. Developing your emotional intelligence can help you: Manage and reduce negative self-talk. Understand how to leverage your assertiveness for best results. Appreciate the perspectives of others more fully. Make better decisions Reduce the impact of stress on your leadership And much more. If you are serious about becoming a more effective leader, and creating the leadership impact you seek to, this course is for you.

Are you looking for ways to better manage your reactions, understand more about why people behave the way they do, and improve your day-to-day life by understanding and developing your emotional intelligence? If so, this course is for you!In this course, we explore the following areas: Understand the basics of Emotional Intelligence and how it impacts your day to day behaviour. Explore 4 Core Principles of Emotional Intelligence that affect how we experience and interact with others. Identify 5 specific areas of Emotional Intelligence that you can understand and use to become more effective in every area of your life. Learn and apply strategies for developing your emotional intelligence.

Healthy workplaces are spaces where workers and managers work collaboratively to continually improve the health, well-being, and safety of all employees. One piece of building a healthy workplace involves looking at your procedures, policies, and systems through a diversity, equity, and inclusion (DEI) lens. DEI is an ethos that recognizes the value of diverse voices, lived experiences, and different perspectives. It centers on creating inclusive spaces with a large focus on the well-being of individuals and equitable practices that drive productivity and success.

Change is a constant and consistent part of organizational life. In this course we explore a range of topics related to change including the difference between change and transition, approaches to change, change models, and the underlying psychological factors that affect people as they go through or experience change. Our goal is to help you understand the key elements of change so you can better understand, and help your team understand, how change is implemented. This will allow you to better identify what is happening and better support your team members through the change process.

Conflict is an expected and unavoidable part of workplace teams. Armed with this knowledge we can approach conflict as something to navigate, not something that will ever be completely resolved. In this course we define what conflict is and explore the Conflict Continuum of constructive and destructive conflict. We discuss different forces that are involved in issues, common causes of conflict, and a conflict resolution model. We identify triggers and look at how we personally react and respond to conflict. Finally we present some ideas on how to move from conflict to collaboration.

Research has proven that teams that come up with their own solutions and ideas are more effective, engaged and perform at a high level. As a leader, developing your skill set in how to create an atmosphere of empowerment through coaching opens up possibilities for both yourself and your team. Effective coaches inspire, empower, and enable others to succeed. In this course we cover all things coaching!

Good team leaders ensure that the work gets done. Great team leaders create healthy, productive, psychologically safe work environments where people do their best work and generate outstanding results. Given the choice, do people want to work for a good team leader, or a great one? The good news is that we understand a great deal about the character, attributes and skills needed to be a great team leader, and we can show you how.

Effective communication is one of the cornerstone skills of being a great leader. Being able to communicate with clarity in ways that resonate with team members and foster positive relationships is critical. It is not enough to simply want to communicate effectively, there are specific components, skills and concepts that will support you to be the best communicator you can be. We explore all of this and more in this course.

This course offers insights and strategies to help leaders develop their own adaptability and foster adaptable behaviors in their teams. In a rapidly changing world, adaptability is becoming one of the most sought-after skills in the workplace, and mastering it is key to success. Through the course’s eight lessons, participants will explore the Adaptiotic table, a comprehensive model that breaks down adaptability into three domains: Ability, Character, and Environment. These domains provide a framework for understanding the different aspects of adaptability and how they interact. Participants will learn about the importance of adaptability in the workplace, the factors that influence an individual’s adaptability, and how to assess their own adaptability profile. The course also dives into the crucial role that leaders play in fostering adaptability in their teams and organizations. Throughout the course, leaders will gain actionable strategies for cultivating adaptability, such as creating a culture of adaptability, managing stress, encouraging experimentation, building a strong sense of team, and being a role model for adaptive behavior. These strategies will help leaders create an environment that supports and nurtures adaptability, allowing teams to thrive in the face of change. In addition to exploring the Adaptiotic table, the course offers practical tools and exercises to aid in understanding and implementing the strategies discussed. These resources ensure that leaders have the necessary skills and knowledge to effectively lead their teams through change. The Fundamentals of Cultivating Adaptability not only highlights the importance of adaptability in a time of unprecedented change but also equips leaders with the tools and strategies to thrive in an uncertain future. By mastering adaptability, leaders can guide their teams towards success, embracing new opportunities and tackling the challenges that come with change.

As human beings we make dozens or even hundreds of decisions every day. For many leaders, making decisions may be one of the key deliverables of their jobs and today’s leaders are being asked to make more and more decisions every day. In this course we aim to better understand decision making so that we can ultimately become more effective at making decisions. We will look at what can go wrong when making decisions, how to understand our own decision making approach and the factors that influence it. We will look at different styles of decision making and how cognitive biases play a significant role when making decisions. Based on this knowledge we will discuss how to reduce the impact of biases and discuss strategies for making decisions more effectively.