The #1 Rule any company should live by is if a customer complains, let them. It doesn't necessarily make them right because they are complaining and trying to tell you how to do things. However, the last thing you should do is tell them they are wrong! I recently had a bad experience with a big retail corporation. This episode will open your eyes to a lot of things. Most importantly, how do the people where you spend your money treat you! I realized from this ex...
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The #1 Rule any company should live by is if a customer complains, let them. It doesn't necessarily make them right because they are complaining and trying to tell you how to do things. However, the last thing you should do is tell them they are wrong! I recently had a bad experience with a big retail corporation. This episode will open your eyes to a lot of things. Most importantly, how do the people where you spend your money treat you! I realized from this ex...
Supply Chain Log Jam - The Reality of the Real Causes and the Long-Term Challenges we Face moving Forward
the Offer with Michael Glinter
47 minutes
4 years ago
Supply Chain Log Jam - The Reality of the Real Causes and the Long-Term Challenges we Face moving Forward
Special Guest: Jeffrey Luft, Supply Chain Expert, and Consultant A few months ago, economists generally thought that the bottlenecks across US supply chains, shipping, and the labor market could all be explained by "temporary" factors caused by the pandemic. Still, the reality now appears to be that supply chain bottlenecks have deteriorated instead of easing. This has happened because the supply chain problem goes way beyond Covid, $600 stimulus checks, and who is in the White H...
the Offer with Michael Glinter
The #1 Rule any company should live by is if a customer complains, let them. It doesn't necessarily make them right because they are complaining and trying to tell you how to do things. However, the last thing you should do is tell them they are wrong! I recently had a bad experience with a big retail corporation. This episode will open your eyes to a lot of things. Most importantly, how do the people where you spend your money treat you! I realized from this ex...