The #1 Rule any company should live by is if a customer complains, let them. It doesn't necessarily make them right because they are complaining and trying to tell you how to do things. However, the last thing you should do is tell them they are wrong! I recently had a bad experience with a big retail corporation. This episode will open your eyes to a lot of things. Most importantly, how do the people where you spend your money treat you! I realized from this ex...

Special Guest: Lester Young I admit it. I have been one of those people reluctant to work with ex-offenders under the assumption that once trouble – always trouble. However, my mindset has changed over the years. I am pleased to have Lester Young on my show today to humanize people on the other side and why we need to realize the value of people that have decided to head down the path of being a productive members of society I’ve realized that our society often sets up those released ...

Special Guest - Edward Turner We are desperate for drivers. However, are we really using the right approach to solve this problem? Edward is a MILLENIAL who became a BUS DRIVER, and Now he is a Transportation Leader paving the way on the next generation of drivers! We as a country have to re-think the way we approach the transportation industry. For over 50 years it's been an old school white male-dominated industry that on average is between 57-63 years old. ...

Special Guest - Victor Holove People are quitting at the highest rate in decades, even when they don’t have other employment options. If we do not start trying to understand why this is happening, what employees are unhappy with, and what we can do to change the workplace culture – it will continue. Victor Holove joins the podcast today to bring solutions to the workplace turnover issue. He has employed employee-centric engagement strategies to address the very issu...

Special Guest: Francine M. Baccarella Please Note: Listen all the way through, toward the end Francine talks about some AMAZING ideas on retaining her people! Francine brings a very unique perspective to labor shortages, hiring, and retention. Francine has 20+ years PEO Leadership providing HR support services to small companies around the country. Francine provides some deep insight into how she handles hiring and staffing even within her organization and some creative wa...

Special Guest: Abby Quesnel (Olinick) Everyone is trying to figure out a way to fill jobs. The reality is that we are entering one of the largest labor shortages in our country’s history. Companies are now faced with many decisions on how to fill gaps in their organization and what they can do to keep their employees happy while meeting the demands of the business. Many people don’t realize that there is an additional 1.5M US citizens unemployed today who are looking...

Special Guest: Jeffrey Luft, Supply Chain Expert, and Consultant A few months ago, economists generally thought that the bottlenecks across US supply chains, shipping, and the labor market could all be explained by "temporary" factors caused by the pandemic. Still, the reality now appears to be that supply chain bottlenecks have deteriorated instead of easing. This has happened because the supply chain problem goes way beyond Covid, $600 stimulus checks, and who is in the White H...

Special Guest: Lauren Winans We can't find people. The labor market is dry. Job vacancies go unfilled. Those in the workforce are being thrown higher and higher wages just to get employees to work for them. Since labor costs are higher, companies are passing that cost to the consumer. This is why everything is so expensive! What about that car you can't get because there are none available? It starts with manufacturing. Lack of raw materials. Global...

Michael is back! He spent the last several months traveling the US to see what the country had to offer. During his journey’s he learned about many struggles on finding people for work or getting people back to work. In this episode, he shares some of his experience, talks about hiring in small-town America, and introduces us to the coming season! Do not forget to subscribe, like, share, forward, and review! GLINTER SOCIAL MEDIA AND CONTACT INFO michael@michaelglint...

Special Guest – Tina Brinkley Potts Tina Brinkley Potts is an award winning author, strategist, online marketing trainer, and high performance coach. Coaches, consultants, experts and small business owners from over 70 countries watch and apply Tina’s video trainings and strategy sessions to grow their businesses and careers to expert status. Tina’s expertise includes creating client attraction systems that integrate your desired lifestyle and personality and s...

SPECIAL GUEST John Verrico Keynote Speaker, Humorist, Torchbearer, Communications & Leadership Consultant What is T.O.R.C.H.? John talks to us today about (Trust, Opportunity, Respect, Communication, Humanity) and how we can leverage this in building better leadership and more positive work environments. John will talk about how the concept of T.O.R.C.H. can create a stronger, more productive business and create better avenues of retention. Who is John? John Verrico i...

Special Guest Alex Sanfilippo Alex combines years of Operations Management and Branding background to bring a unique perspective on how people are viewed and what they can do to bring a new dimension to how they can be a successful part of a winning business. After speaking at conferences and launching his own podcast helping businesses and people transform their brand, he decided to start his own community - creatingabrand.com. His goal is to help people succeed in life and bu...

Special Guest: Gurjot Kaur Break the Stereotypes - She speaks Great English, She is NOT in IT, She has great self-esteem, and she Works. She is a STRONG woman. Gurjot Kaur is a woman of color, born in India, and raised in the Bay Area. She comes from humble beginnings, left the home in 12th grade with $45 in hopes of going to school and living the most safe and informed life. Her life was plagued with violence and ignorance which has provided her the growth personally to e...

Special Guest: Mike Wittenstein Every day I tell people that if you aren't telling a clear story, you are missing half your audience. Whether it be on a resume, selling a product, pitching an idea, or leading a department. The real success of an organization rides on how you tell the story. I decided to bring in the expert on storytelling. Mike Wittenstein. Mike brings a unique perspective as a Storyminer, seeing the world through stories, which lets me help others connect ...

Special Guest: Chris Merida, Global Search Network (Staffing Company) Every day I have people contacting me on why they are not getting calls or replies to their resume. I try to explain why and often times it is met with anger or defensiveness. I decided to bring in another staffing professional to help solidify some of the issues with candidate's resumes and why they hear nothing back. SYNOPSIS Top 10 Resumes MistakesChris Merida - Who he is and what he doesBad Res...

This is a story of how a person who started out bagging fries for McDonalds continued to drive himself to find his passion and become a self-made millionaire. While success is not soley defined by money, money can motivate someone to find their passion and developing a purpose in life. Today we will explore what it takes for a person to figure out his why in life and what methods and processes he took to achieve success. Top things that made me successful 1.Set long term goals&n...

Special Guest - Caterina Gooch Every work environment has toxic and difficult employees. Unfortunately often times we cannot screen this out during the interview process. While we can make attempts to keep them out of the workplace, once they are in the workplace we have to manage through the challenges. In this episode we will talk to those challenges and how to overcome them. Toxic Employees and how they impact our organizationCatching toxic and difficult emp...

Special Guest: Sonnie Rivera - 20 years in staffing and spent most of her career supporting the host within his division. Sonnie brings unique perspectives to the client and candidate world. You think you have the right candidate; or you find a company you are excited about, and then you lose interest. Why? This is a deep dive into why companies and candidates decide this is not the right fit. The worst response you could ever giveQualities that you never want ...

It is a forbidden topic that few people want to talk about. People lie. Candidates, Companies, and Recruiters. A lot of times it is not with malice intent. But it happens. This episode tells you the unfiltered unwritten topic of lies in the industry. Why do people lieCandidates - What do they lie aboutCompanies - Why do they lie to candidates and what is their reasoningRecruiters - Friend or Foe? While recruiters can be your biggest advocate; remember they have m...

Special Guest: Mark A. Herschberg Mark is the author of The Career Toolkit, Essential Skills for Success That No One Taught You. From tracking criminals and terrorists on the dark web to creating marketplaces and new authentication systems, Mark has spent his career launching and developing new ventures at startups and Fortune 500s and in academia. He helped to start the Undergraduate Practice Opportunities Program, dubbed MIT’s “career success accelerator,” where he teaches annually. At MIT...