The #1 Rule any company should live by is if a customer complains, let them. It doesn't necessarily make them right because they are complaining and trying to tell you how to do things. However, the last thing you should do is tell them they are wrong! I recently had a bad experience with a big retail corporation. This episode will open your eyes to a lot of things. Most importantly, how do the people where you spend your money treat you! I realized from this ex...
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The #1 Rule any company should live by is if a customer complains, let them. It doesn't necessarily make them right because they are complaining and trying to tell you how to do things. However, the last thing you should do is tell them they are wrong! I recently had a bad experience with a big retail corporation. This episode will open your eyes to a lot of things. Most importantly, how do the people where you spend your money treat you! I realized from this ex...
Special Guest - Caterina Gooch Every work environment has toxic and difficult employees. Unfortunately often times we cannot screen this out during the interview process. While we can make attempts to keep them out of the workplace, once they are in the workplace we have to manage through the challenges. In this episode we will talk to those challenges and how to overcome them. Toxic Employees and how they impact our organizationCatching toxic and difficult emp...
the Offer with Michael Glinter
The #1 Rule any company should live by is if a customer complains, let them. It doesn't necessarily make them right because they are complaining and trying to tell you how to do things. However, the last thing you should do is tell them they are wrong! I recently had a bad experience with a big retail corporation. This episode will open your eyes to a lot of things. Most importantly, how do the people where you spend your money treat you! I realized from this ex...