Good Customer Support Also Means Sales In this episode of the Open Sourcery podcast, I'm chatting with Ines van Dijk. Ines has a wealth of open-source support experience, and her insights into the role of support are enlightening. Show notes Todoist Toggl Ines on Twitter Quality in Support Quality in Support on Twitter

In this episode of the Open Sourcery podcast, I’m chatting with Mika Epstein. Mika is a well-known contributor to the WordPress project, who recently shared her horrific experiences of harassment from a member of the open-source community she is part of. Show Notes When It’s (Not?) Burnout Mika on Twitter

Show notes Apache SSISourceForgeA Perfect StormThe 2020 WordPress and PHP 8 compatibility reportThe Grumpy Programmer’s Guide To Testing PHP ApplicationsDocumentation of test tools PHPUnitRolling schedule for WordPress upgradesGit ExtensionsJuliette on Twitter

Featured image credit – Faces of Open Source / Peter Adams Show notes: 10up Distributor ClassifAI Helen @ WordPress.org WordPress 5.6 release squad The source of the amazing egg bread recipe Helen on Twitter

Show notes: Calm App Tammie on Twitter Tammie’s website

Show notes: WordPress Team Lead post Meeting Etiquette Updates to WordPress profiles and jobs.wordpress.net Hemmingway App Geekbot Josepha on Twitter WordPress Slack (@chanthaboune)

Show notes: Luxembourg Plesk A tough desicion Carole’s Manifesto Lipedema WordPress Polyglots Team Toggl Wrike Carole on Twitter Carole on Facebook

Show notes: WooNav: Integrated in WP 3.0 JavaScript for WordPress ES6 for everyone React for beginners Egghead.io Laravel Lumen RLabs Local by Flywheel Jeff’s blog Jeff on Twitter

For the first new podcast of 2019 I had a great chat with Tevya Washburn from Starfish Reviews and wpXPRESS Show notes: wpXPRESS Starfish Reviews Izze Why Gutenberg and Why Now?

For episode 19 I finally get to sit down with Corey Maass, following up from where we left off in part 1, but almost 2 months later.  Show Notes: TechZing Live PodcastJim Carrey 10 million Remembering WhySlimFrameworkRedBeanPHPDerek SiversKanbanWPGelformCorey on Twitter

Today I am chatting with a man who has had a profound influence on my life, Tomaz Zaman, the founder and CTO of Codeable, the #1 outsourcing platform for WordPress. Show notes: Typo3CodeableYou are too cheap!All things Codeable.Codeable AMATomaz on FacebookTomaz on Twitter

It’s episode 16 of the WP hacker cast and today I’m talking with Corey Maass. Corey is an experience web developer, app maker, plugin builder and musician. Over the course of his career he has built a host of plugins and apps under his Gelform banner, but the most popular of those is the KanbanWP plugin for WordPress. Corey and I were having such a great chat that we ended up having to cut our interview short, so this is going to be part 1 of a 2 part interview with Corey. In part 1 we talk about his music and web developer history, how he came up with the idea for KanbanWP and we discuss how he is in the process of rewriting the plugin and why he made this choice. So here is part one of my interview with Corey Maas. Show notes: KanbanWPGelformVirgil WongCorey on Twitter

It’s episode 14 of the WP Hacker Cast and today I’m taking to Daniel Bachhuber. Daniel is an experienced WordPress developer, having worked for companies like Automattic and Human Made. He is also a very prolific contributor to WordPress projects, such as the Rest API and WP CLI, the command line interface for WordPress. Daniel and I had a great chat about a wide variety of topics, from his experiences leading the WP CLI project, his thoughts on how open source philosophies apply to the world around him, what he has learned from Matt Mullenweg about the key to being successful in business, and the reasons you won’t find him on Twitter. I hope you enjoy my chat with Daniel Bachhuber. Show Notes: Daniel’s WebsiteHand BuiltrtCampWP-CLIGutenberg Plugin Compatibility CheckerNadia EghbalOpen Source is Debt Humanist Software DevelopmentHarvestIterm2ThingsIndie HackersSocial Media Suicide

This week I’m talking to not one but two WordPress professionals. Travis and Andrew Lima are employees of Paid Memberships Pro, the most complete membership solution for your WordPress site. This is my second attempt to interview Travis and Andrew, the first went horribly wrong when I forgot to hit the record button. So we thought we’d try again. While I have known Travis and Andrew personally for a few years now, what I didn’t know was that we all experienced WordCamp Cape Town together for the first time. As I messed up the original recording I thought it might be interesting for us all to delve into our WordCamp experience and how that first WordCamp paved the way for where we are today. Show notes: Paid Memberships Pro Travis Lima Andrew Lima Travis on Twitter Andrew on Twitter The Open Sourcery Podcast WP HackerCast – Episode 12 – Travis & Andrew Lima – Experiencing WordCamp Play Episode Pause Episode Mute/Unmute Episode Rewind 10 Seconds 1x Fast Forward 30 seconds 00:00 / 01:23:52 Subscribe Share Apple Podcasts RSS Feed Share

This week I’m talking to a very special guest, Alain Schlesser. Alain the first European guest on the podcast and I’ve been itching to chat to him since I started this. Since becoming a WordPress Consultant, Alain has made his mark on the WordPress project. He has been involved in contributing to WordPress core and is currently the maintainer for WP-CLI, the command line interface for WordPress. He has spoken at a variety of WordCamps, including WordCamp Europe and WordCamp US. Alain is a fascinating chap to talk to and we delved into all variety of topics from his first year as a freelance consultant, the advantages of being actively involved in a community and how he’s working to improve the core of WordPress. I especially enjoyed discussing the differences between US and European based developers. Show notes: Genesis framework WP Developers Club WP CLI Serve Happy Alain’s blog Alain on Twitter

This week’s podcast is a little late and a lot unedited. Unfortunately last week I was dealing with some things which affected my ability to properly review, edit and prepare the podcast. Rather than post it days late, I’ve posted it here in it’s more or less unedited format, so I hope you enjoy it. This week I’m chatting to Hugh Lashbrooke, and Automattic employee and full time sponsored member of the WordPress Community team. While Hugh comes from a strong developer background, his love of the community and working with people made him choose a different career path, one which ultimately lead to us crossing paths and me switching to WordPress, for which I am eternally grateful.  I always enjoy chatting to Hugh about community relevant topics and I hope you enjoy my interview with him. There are currently no show notes, but I hope to update them soon.

Hi there and welcome to episode 9 of the WP Hacker Cast. Today I’m joined by Simon Dowdles, a fellow WordPress developer who I have known for about a year now as we work together on Seriously Simple Podcasting and Castos. Simon has a wealth of work, development, WordPress, Joomla, all kinds of experience, having worked for various agencies in and around Cape Town as well as his own freelance and side projects. I had a great chat with Simon and we spoke about everything, from development to how to manage your time better, to just little tips and tricks that freelancers can use and learn to make their businesses run smoother. I hope you enjoy my chat today with Simon Dowdles. Show Notes: Deluxe Coffeeworks Wings Coffee Roasters Freelance Cape Town Digging into WordPress Team Treehouse Udemy Xdebug PsySH Simon on Twitter Simon’s website

Happy New year and welcome to the first WP Hacker Cast of 2018. Hopefully you enjoyed Episode 7, even though it was just my rambling voice. Fear not though, as we are back to the regular format. Before I introduce my next guest I’d like to take this opportunity to perform the obligatory request for feedback. If you like this, or any of the other WP Hacker Casts, please take a minute to either leave a rating or review on iTunes, comment on this podcast itself, or use the feedback form on the website to send my your comments. Without any further ado, let’s get onto this week’s episode. For the last recording of 2017 I was joined by Deborah Butler, a front end developer who specializes in WordPress. We dig deep into various topics, ranging from how Deborah went from sales to development to teaching, up to and including her thoughts on being a gay woman in the tech space. I hope you enjoy this episode. Show Notes: Friends of Design Cape Town Front-end Developers Freelance Cape Town The Startum Project CodeSaloon Franz Deb on Twitter

This week is a much shorter podcast, as I review my resolutions for 2017 and look ahead for the new year. I also talk about a subject quite close to my heart, that of customer service. Sorry for the podcast length, but things will be back to normal in 2018. Happy Holidays. Show notes: My 2017 Resolutions WP Hacker Cast Feedback form

If you like this podcast, please consider supporting my Patreon. Welcome to episode 6 of the WP Hacker Cast. My guest today is Craig Hewitt. Craig is the founder of Podcast Motor, a Podcast Editing And Production service, the owner of the Seriously Simple Podcasting plugin for WordPress and the founder of the Castos Podcast hosting platform. He is also the co host of the Rogue Startups podcast, where he and his co host discuss the ups and downs of being single founders. While Craig does not come from a technical background, in his own words, he learns enough to be dangerous. I’ve had the privilege to work with Craig since the end of 2016 when he acquired the Seriously Simple Podcasting plugin. During that time we’ve worked hard to improve the plugin as well as build and launched the Castos service and I’d like to think we’ve both learned a lot from each other. This interview took a slightly different path than usual as we discussed all manner of topics, from his experiences adapting to living a new life in France with his family, some of the history behind the purchase of Seriously Simple Podcasting and some of the lessons we’ve both learned supporting the free plugin and launching the premium hosting add on. I hope you enjoy my chat with Craig Hewitt. Show Notes: Podcast Motor Seriously Simple Podcasting Castos Rogue Startups Bench Clubhouse Intercom Drip Git Flow Craig Hewitt on Twitter