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The Payments Experts Podcast
Expert Payments Attorneys of Global Legal Law Firm
90 episodes
13 hours ago
The conversation opens on a blunt question: can a solo agent or a small team still build something meaningful in payments, or is the market a race to zero? Frank Pagano of VizyPay (https://www.vizypay.com/) doesn’t flinch. He argues it’s still doable, but only if you control the customer journey and make hard, long-term decisions that trade fast cash for durable value. His path into payments began with curiosity and proximity—meeting a neighbor, seeing success up close, and challenging the as...
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Business
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All content for The Payments Experts Podcast is the property of Expert Payments Attorneys of Global Legal Law Firm and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
The conversation opens on a blunt question: can a solo agent or a small team still build something meaningful in payments, or is the market a race to zero? Frank Pagano of VizyPay (https://www.vizypay.com/) doesn’t flinch. He argues it’s still doable, but only if you control the customer journey and make hard, long-term decisions that trade fast cash for durable value. His path into payments began with curiosity and proximity—meeting a neighbor, seeing success up close, and challenging the as...
Show more...
Business
Episodes (20/90)
The Payments Experts Podcast
Building An ISO in 2026: The Hard Truth from the Field With Guest Frank Pagano of VizyPay | PEP091
The conversation opens on a blunt question: can a solo agent or a small team still build something meaningful in payments, or is the market a race to zero? Frank Pagano of VizyPay (https://www.vizypay.com/) doesn’t flinch. He argues it’s still doable, but only if you control the customer journey and make hard, long-term decisions that trade fast cash for durable value. His path into payments began with curiosity and proximity—meeting a neighbor, seeing success up close, and challenging the as...
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13 hours ago
36 minutes

The Payments Experts Podcast
The CPayO: Chief Payment Officer - The Role Which Doesn't Exist (but should!) | Book Talk | PEP090
The CPayO: Making Payments a First-Class Function (with Viktoria Soltesz) Payments isn’t a line item. It’s the circulatory system of your business. In this episode, we sit down with Viktoria Soltesz (https://www.solteszinstitute.com/), author of The CPayO: Chief Payment Officer — the role that doesn’t exist (but should), to map why every serious merchant, ISO, PayFac, or ISV needs an executive who owns payments end-to-end: banking, risk, data, UX, contracts, and compliance. We move from first...
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2 weeks ago
34 minutes

The Payments Experts Podcast
Contracts That Make You Bankable: Portability, Tokens, Termination | Adam T. Hark WHF | PEP089
Banking Meets Payments: Capital, AI Reality Checks, and the Tokenized-Deposit Shakeup Hosted by Leo Arzumanyan and Jeremy Stock. Special guest: Adam T. Hark, Managing Member, Wellesley Hills Financial (https://www.wellesleyhillsfinancial.com/). Payments isn’t just rails and rates anymore; it’s capital, contracts, and data that decide who scales and who stalls. In this candid, operator-level conversation, Adam Hark maps the real terrain for ISOs, PayFacs, acquirers, and ISVs: how residual st...
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2 weeks ago
29 minutes

The Payments Experts Podcast
Stopping Deepfake Fraud: Identity at the Exact Moment Money Moves | How Payments Fight Back | PEP088
Stopping Deepfake Fraud: Identity at the Exact Moment Money Moves A familiar voice on Zoom. A “known” face on video. A routine request that moves millions. Today’s most dangerous attacks look like business as usual—until the funds are gone. With guest Peter Segerstrom (Traceless) and host Christopher Dryden, Esq., The Payments Experts Podcast tears into how AI has supercharged social engineering—and what payments teams can do about it right now. Why this matters to payments & fint...
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3 weeks ago
37 minutes

The Payments Experts Podcast
Compliance-as-a-Feature: How ISOs Keep MIDs (and Sleep) | Website Compliance That Sticks | PEP086
ADA, Chatbots, and Compliance-as-a-Feature: Turning Lawsuit Traps into Portfolio Stickiness (with Michael Williams, Clym (https://www.clym.io/) Cash is disappearing, card rails rule, and “set it and forget it” legal copy is now a liability. In this fast, no-B.S. episode, James Huber and Jeremy Stock sit down with Michael Williams, co-founder of Clym, to unpack the lawsuit vectors quietly hitting merchant websites: ADA accessibility claims, “chatbot wiretapping” suits, and a maze of state pri...
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1 month ago
32 minutes

The Payments Experts Podcast
Lending Against Residuals: How ISOs Really Scale with Super G Capital | Darrin Ginsberg | PEP085
The payments world didn’t just change—it rewired who holds the power. Christopher Dryden, Founding and Managing Partner of Global Legal Law Firm, sits down with Darrin Ginsberg of Super G Capital (https://www.supergcapital.com/) to chart the path from door-to-door ISO sales to e commerce gateways and the rise of embedded payments. Darrin shares how he built one of CSI’s largest offices, why e commerce distribution beat terminal leases, and what he learned buying 50+ portfolios before turning ...
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1 month ago
34 minutes

The Payments Experts Podcast
VAMP Caps & Chargebacks: The New Rules to Survive in 2026 | Guest Maurice Griefer of MyCPO | PEP084
The payments game has changed, and winging it is no longer an option. James Huber and Jeremy Stock sit down with Maurice Griefer of MyCPO (https://www.getmycpo.com/) to unpack what it takes to scale a high-risk ecommerce brand without getting crushed by chargebacks, caps, and the new Visa VAMP rules. From the wild energy of early ISO call centers to today’s distributed agent networks, the throughline is clear: honest setup, realistic limits, and proactive dispute prevention beat short-term ha...
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1 month ago
34 minutes

The Payments Experts Podcast
Merchants Versus The MATCH List: Why The Threat Of A Lawsuit May Now Be Your Best Approach | PEP083
Imagine being barred from accepting cards overnight—and no one will tell you why. That’s the reality for many merchants placed on MasterCard’s MATCH list, a risk registry that can sink a business while support teams stay silent. We brought managing partner James Huber and senior associate Bryce Vandemore into the studio to unpack what really moves the needle: skipping the endless email chains and going straight to a well-drafted complaint that forces banks and processors to respond. We take ...
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1 month ago
24 minutes

The Payments Experts Podcast
M&A Tech Diligence for Payments: The “Technical Carfax” You Need | Meet Traceless.com | PEP082
Social Engineering Beats Your Stack: Fix Identity or Get Breached A single phone call to a help desk shouldn’t sink a global brand—yet it happens. We dig into how social engineering bypasses expensive tools, why identity verification matters at the exact human moments work gets done, and how to measure cyber risk before it becomes tomorrow’s headline. With Peter Segerstrom of Traceless (https://traceless.com/) —a CTO turned advisor who’s audited stacks for acquisitions and built teams from a...
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1 month ago
29 minutes

The Payments Experts Podcast
Hemp Ban Shockwave: Why A Quiet Hemp Rule Could Upend Electronic Payments Overnight | PEP081
Hemp Ban Fallout: How Policy Whiplash Hits Payments, Portfolios, and Merchants. Hosted by Global Legal Law Firm Managing Partner James Huber and Senior Associate Attorney Bryce Van De Moere A sudden hemp or cannabinoid ban doesn’t just change SKUs—it detonates risk models, freezes reserves, and scrambles underwriting across entire portfolios. In this episode, we unpack how shifting federal–state rules, card-brand policies, and retailer enforcement create a perfect storm for ISOs, PayFa...
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1 month ago
18 minutes

The Payments Experts Podcast
Debit Is Not Credit (But Is It Cash?) | The Compliance Rule ISOs & Merchants Keep Missing | PEP080
From Surcharging To Dual Pricing: How Small Businesses Stay Compliant And Keep Customers Hidden fees at checkout aren’t just frustrating—they’re risky. We dive straight into the real-world mechanics of pricing programs that merchants use to offset card costs and explain why the lines between surcharging, cash discounting, and dual pricing aren’t as blurry as they seem. The rule of thumb is simple: debit changes everything. We break down how debit restrictions affect convenience retail, why st...
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1 month ago
24 minutes

The Payments Experts Podcast
Dual Pricing v Cash Discount: Surcharging Mistakes That Trigger Fines | with Supersonic POS | PEP079
Cash Discount ≠ Compliance: Dual Pricing, Debit, and the MATCH Hangover (with Mahdi Hussein, Supersonic POS) (https://supersonicpos.com/) Ever been told “it’s just a cash discount” only to have a secret shopper’s photos tell a different story? This episode strips the buzzwords down to the brass tacks payments professionals actually live with: the legal and operational differences between dual pricing, cash discounting, and surcharging—and why debit sits in its own lane under Durbin whether y...
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2 months ago
23 minutes

The Payments Experts Podcast
Taming Chargebacks With Real AI Agentics | Special Industry Insider ChargeFlow & Ben Herut | PEP078
Taming Chargebacks With Real AI Agentics Too many merchants breathe easy under legacy chargeback ratios, only to be blindsided when their PSP tightens the screws. We sit down with Ben Herut, co-founder at ChargeFlow, (https://www.chargeflow.io/) to unpack the shift toward post-payment risk and why Visa’s VAMP is forcing acquirers and processors to act earlier—and harder—on portfolio-level exposure. If you rely on card rails for growth, this conversation shows how to protect revenue without c...
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2 months ago
15 minutes

The Payments Experts Podcast
Why Your “Cash Discount” Program Might Be Illegal | Surcharging Dual Pricing and Debit | PEP077
Surcharging, Dual Pricing, and Debit: The Compliance Traps No One Warns You About Hidden fees, stacked fines, and a maze of rules—merchant pricing isn’t just a line on a receipt, it’s a legal and operational minefield. We dive into the real differences between dual pricing and cash discounting, why debit transactions should not be treated like credit, and how a simple surcharge can trigger state law violations, card brand penalties, and even deceptive practices claims. Along the way, we shar...
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2 months ago
22 minutes

The Payments Experts Podcast
Candor Over Clever: The Sales Edge Most In Payments Ignore | Field Guide for ISOs & Agents | PEP076
Candor Over Clever: How Honesty, Software, and Solid Contracts Build Real Payments Businesses In a market where scripts and “solutions” blur together, candor is the unfair advantage. This episode features JJ Sedor of Paymint Solutions (https://www.paymintinc.com/)—a former construction-business owner turned ISO CEO—who wins by telling the truth, learning faster than rivals, and leading with software that actually fixes merchant problems. Join Christopher Dryden, and Jeremy Stock hosting JJ t...
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2 months ago
22 minutes

The Payments Experts Podcast
Surcharging Fines Without Findings: Dual-Pricing Compliance Playbook: Signs, Receipts, You | PEP075
Fines Without Findings: Surcharging Rules, Real Penalties, and How to Stay Out of the Crosshairs Join Christopher Dryden, Leo Arzumanyan, and Jeremy Stock of Global Legal Law Firm (https://www.globallegallawfirm.com/podcasts/) as they discuss how merchants are getting hit with four- and five-figure “surcharging violations”—and no one will say what actually went wrong. In this episode, our hosts pull back the curtain on the rulebook, the enforcement machine, and the practical fixes that keep ...
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2 months ago
20 minutes

The Payments Experts Podcast
AI Agents at Checkout: Are You Ready for Bot-Driven Commerce | Agentic Payment Transactions | PEP074
AI Agents at Checkout: Automation, Authenticity, and the Next Wave of Payments What happens when AI agents start shopping and paying on our behalf—while merchants still have to trust the identity behind every transaction? In this special deep dive with Kevin Woodward of Digital Transactions (https://www.digitaltransactions.net/), hosted by Christopher Dryden, Esq., and Jeremy Stock, we unpack the fast-arriving tension between automation and authenticity: from AI-written copy and agentic comm...
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2 months ago
32 minutes

The Payments Experts Podcast
Change Drives Payments & Your Choices Decide Survival | Smart Growth Safer Deals | Special Ep PEP073
This special episode flips the script. Instead of hosting, James Huber, Esq.—Managing Partner of Global Legal Law Firm (https://www.globallegallawfirm.com/podcasts/) and co-host of The Payments Experts Podcast—steps into the hot seat as the guest, interviewed by Rob Hoblit, Chief Revenue Officer at NMI (https://www.nmi.com/), during one of their internal Fireside Chats, now shared publicly for the first time. 🔍 The conversation is candid, tactical, and tailored for operators in the payments...
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2 months ago
23 minutes

The Payments Experts Podcast
Inside Payments Since 2003: Digital Transactions Sr Editor Kevin Woodward Discusses Industry Now | PEP072
Risk keeps moving even when the rules look settled. We sat down with Kevin Woodward, senior editor at Digital Transactions (https://www.digitaltransactions.net/), to trace where the real pressure is building in payments: Visa’s VAMP and its oversight shift, tokenization that works until it doesn’t, and AI that can help teams underwrite faster without surrendering judgment. The conversation starts with a hard truth—most portfolio fires begin with poor or selective underwriting—and follows that...
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2 months ago
34 minutes

The Payments Experts Podcast
The VAMP Era: Why Your Merchant Portfolio May Be Riskier Than You Think | Sound Commerce | PEP071
The VAMP Era Is Here: What Payments Pros Must Know Before It’s Too Late Think MATCH was hard to navigate? VAMP just rewrote the risk rulebook. In this high-impact episode, Christopher Dryden, Esq., and COO, Jeremy Stock, sit down with Matt Steinbrecher of Sound Commerce (https://sound-commerce.com/) to unpack the hidden compliance traps now emerging in merchant processing. Whether you’re an ISO onboarding merchants, a payfac dealing with CNP risk, or an investor evaluating portfolios—this ep...
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2 months ago
20 minutes

The Payments Experts Podcast
The conversation opens on a blunt question: can a solo agent or a small team still build something meaningful in payments, or is the market a race to zero? Frank Pagano of VizyPay (https://www.vizypay.com/) doesn’t flinch. He argues it’s still doable, but only if you control the customer journey and make hard, long-term decisions that trade fast cash for durable value. His path into payments began with curiosity and proximity—meeting a neighbor, seeing success up close, and challenging the as...