🎙️This podcast is from Pharmacy Planet Founder and CEO Boo. Boo's podcast series offers a light-hearted and engaging exploration of the challenges and issues facing entrepreneurs, businesses, and healthcare today. Expect candid discussions, inspiring stories, and plenty of laughs along the way! All guests' views and opinions are their own.
UK pharmacy is at a crossroads — from funding cuts and CPE controversies to the fight for independent pharmacy representation. In this episode, Boo sits down with Olivier Picard, Chair of the National Pharmacy Association (NPA), to unpack the challenges and future of community pharmacy in England.
Olivier shares a candid insider’s perspective on pharmacy funding, government healthcare policy, and the tensions between Community Pharmacy England (CPE) and independent contractors. The conversation explores how political decisions are reshaping the pharmacy sector, the crucial advocacy role of the NPA, and why pharmacy leadership matters now more than ever.
đź’¬ Topics include:
• What the NPA does for independent and community pharmacies
• The truth about CPE funding negotiations and sector trust issues
• How funding cuts and policy changes impact frontline services
• The evolving role of pharmacy in the NHS and primary care
• Leadership challenges in a politically charged healthcare environment
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LINKS:👉 National Pharmacy Association
Website: https://www.npa.co.uk
LinkedIn: https://www.linkedin.com/company/national-pharmacy-association/
👉 Olivier Picard
LinkedIn: https://www.linkedin.com/in/olivier-picard-ba62223/
👉 Pharmacy PlanetWebsite: https://www.pharmacyplanet.com/
👉 Boo Dhaliwal
Instagram: https://www.instagram.com/boo.pharmacyplanet/
LinkedIn: https://uk.linkedin.com/in/boo-dhaliwal-85680b136
TikTok: https://www.tiktok.com/@boo_pharmacyplanet
CHAPTERS:
00:00 – Podcast Intro – The Pharmacy Planet Podcast with Boo & Olivier Picard
00:40 – Who is Olivier Picard? NPA Chair’s Pharmacy Leadership
Journey02:21 – What Does the National Pharmacy Association (NPA) Do for Independent Pharmacies?
04:24 – NPA Pharmacy Insurance Explained – Coverage, Benefits & Why It Matters
08:51 – NPA Services for Community Pharmacies & Large Pharmacy Groups
10:41 – Role of the NPA Chairman – Leadership in UK Pharmacy
12:46 – Pharmacy Funding Cuts & Independent Economic Analysis – Impact on Contractors
15:42 – Community Pharmacy England (CPE) – How It’s Affecting the Sector
18:58 – Division in the Pharmacy Sector – CPE’s Role in Splitting Opinions
21:14 – How CPE Works – Negotiating Pharmacy Funding in England
21:50 – Contractor Perspectives – How CPE is Failing the Pharmacy Sector
24:44 – CPE Messaging Controversy – The “30% Increase” Debate
26:01 – New Medicine Service (NMS) Changes – Community Pharmacy Reaction
27:38 – Olivier Picard’s Reaction to the Latest CPE Contract
28:42 – CPE Communication Issues – A Contractor’s View
30:01 – Olivier Picard’s Vote on the CPE Deal
30:43 – Loss of Trust – How CPE Disconnected from Contractors & Members
34:51 – Pharmacy First Blood Pressure Service Price Change – Patient Finding Challenges
37:19 – Are CPE on the Side of Community Pharmacies? Accountability in Pharmacy Politics
40:34 – Does the NPA share the same opinions as the IPA? Community Pharmacy vs CPE
46:12 – UK Government’s 10-Year Plan – Pharmacy Perspective & Implications
51:28 – Negotiating Better Visibility for Community Pharmacy in the NHS
57:05 – Pharmacy Leadership Challenges in the Current UK Healthcare Climate
01:00:16 – Quick Fire Round with Olivier Picard
01:03:01 – Podcast Outro
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