In this episode of The Pharmacy Planet Podcast, Boo sits down with Paul Mayberry, founder of Pharmacy X, to talk about how technology, leadership, and a patient-first approach are redefining the future of community pharmacy in the UK.From his journey as an independent pharmacist to becoming a driving force in pharmacy innovation, Paul shares insights into the challenges facing the industry — workforce, digital adoption, and sustainability — and how Pharmacy X is building solutions to help pharmacies thrive in a fast-changing NHS landscape.🎧 What this conversation covers:How technology is reshaping pharmacy workflows and patient outcomesWhy data-driven decision-making matters for local pharmaciesThe biggest challenges and opportunities in the UK pharmacy sectorWhat the future looks like for tech-enabled patient care💡 Whether you're a pharmacist, technician, or healthcare innovator, this conversation offers real-world insight into the evolution of modern pharmacy practice.Chapters:INTRO: 00:00 – 00:3900:40 – 04:00 — How did Paul Mayberry start his career in UK pharmacy?04:01 – 05:04 — What inspired Paul Mayberry to bring technology into pharmacy?05:05 – 05:39 — What are pharmacy “hub and spoke” dispensing models?05:40 – 07:50 — Do hub-and-spoke systems really work for community pharmacies?07:51 – 13:09 — Can hub-and-spoke technology actually improve pharmacy efficiency?13:10 – 17:44 — What is PillTime and how did it change online pharmacy in the UK?17:45 – 19:33 — Why did Paul Mayberry move on from PillTime to new ventures?19:34 – 21:42 — What are the key benefits of using Pharmacy X in practice?21:43 – 23:08 — How does Pharmacy X improve pharmacy stock control and accuracy?23:09 – 25:31 — How does interoperability between systems work with Pharmacy X?25:32 – 27:10 — How much does Pharmacy X cost and what value does it deliver?27:11 – 28:43 — Where is the UK pharmacy landscape heading in the next few years?28:44 – 34:23 — Why should pharmacies move off legacy PMR systems and adopt Pharmacy X?34:24 – 39:37 — How can pharmacies achieve their best financial year through digital transformation?39:38 – 41:18 - Boo’s revolution – Make Pharmacy Great Again41:19 – 42:03 - Paul Mayberry’s Quickfire Round 42:04 – 44:20 - The Side Hustle – MPGAOUTRO: 44:21 – 44:30Links:👉 Pharmacy X Website: https://pharmacyx.com/ 👉 Paul MayberryLinkedIn: https://www.linkedin.com/in/paulmayberry1/ 👉 Pharmacy Planet Website: https://www.pharmacyplanet.com/ 👉 Boo Dhaliwal Instagram: https://www.instagram.com/boo.pharmacyplanet/ LinkedIn: https://uk.linkedin.com/in/boo-dhaliwal-85680b136 TikTok: https://www.tiktok.com/@boo_pharmacyplanet#PharmacyPlanetPodcast #PharmacyX #PaulMayberry #PharmacyInnovation #DigitalHealth #CommunityPharmacy #PharmacyFuture #UKHealthcare #HealthTech #PharmacyLeadership