Ever wish you could drop a problem account without triggering a one-star review? We dig into a step-by-step method for ending service gracefully, using clear language, respectful timelines, and smart psychology to leave on good terms and protect your reputation. If you’ve battled heavy debris, unpredictable seasonal leaf drops, or customers who won’t fix failing equipment, this guide lays out exactly what to say and when to say it. We start with the real reasons pros let accounts go—bad acce...
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Ever wish you could drop a problem account without triggering a one-star review? We dig into a step-by-step method for ending service gracefully, using clear language, respectful timelines, and smart psychology to leave on good terms and protect your reputation. If you’ve battled heavy debris, unpredictable seasonal leaf drops, or customers who won’t fix failing equipment, this guide lays out exactly what to say and when to say it. We start with the real reasons pros let accounts go—bad acce...
Bob Lowry on Surface Cautions Every Pool Pro Should Know
The Pool Guy Podcast Show
19 minutes
2 weeks ago
Bob Lowry on Surface Cautions Every Pool Pro Should Know
Pools don’t fail just from age or weather; they fail when chemistry, circulation, and surface type don’t match. We dig into the real-world differences between vinyl, fiberglass, plaster, and pebble finishes, showing how each material changes your approach to water balance, sanitizer levels, and maintenance. From ground prep that keeps nutgrass from piercing vinyl to the warranty risks of using trichlor tablets with fiberglass, we share the practical moves that help surfaces last and water sta...
The Pool Guy Podcast Show
Ever wish you could drop a problem account without triggering a one-star review? We dig into a step-by-step method for ending service gracefully, using clear language, respectful timelines, and smart psychology to leave on good terms and protect your reputation. If you’ve battled heavy debris, unpredictable seasonal leaf drops, or customers who won’t fix failing equipment, this guide lays out exactly what to say and when to say it. We start with the real reasons pros let accounts go—bad acce...
