Why Your Customer Health Score Might Be Lying to You… In our debut episode, I sit down with the brilliant Sally Stoewe to unpack what it really takes to build a meaningful customer health score. We go beyond the buzzwords and into the real-world lessons—from messy failures to scalable frameworks. Whether you're a one-person CS team or leading a global org, this one’s for you. Here’s what we cover: Why health scoring is critical to moving from reactive to proactive CSThe four non-negoti...
All content for The Post-Sales Podcast is the property of Mick Weijers and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Why Your Customer Health Score Might Be Lying to You… In our debut episode, I sit down with the brilliant Sally Stoewe to unpack what it really takes to build a meaningful customer health score. We go beyond the buzzwords and into the real-world lessons—from messy failures to scalable frameworks. Whether you're a one-person CS team or leading a global org, this one’s for you. Here’s what we cover: Why health scoring is critical to moving from reactive to proactive CSThe four non-negoti...
Why Your Customer Health Score Might Be Lying to You… In our debut episode, I sit down with the brilliant Sally Stoewe to unpack what it really takes to build a meaningful customer health score. We go beyond the buzzwords and into the real-world lessons—from messy failures to scalable frameworks. Whether you're a one-person CS team or leading a global org, this one’s for you. Here’s what we cover: Why health scoring is critical to moving from reactive to proactive CSThe four non-negoti...
Why Your Customer Health Score Might Be Lying to You… In our debut episode, I sit down with the brilliant Sally Stoewe to unpack what it really takes to build a meaningful customer health score. We go beyond the buzzwords and into the real-world lessons—from messy failures to scalable frameworks. Whether you're a one-person CS team or leading a global org, this one’s for you. Here’s what we cover: Why health scoring is critical to moving from reactive to proactive CSThe four non-negoti...
