What is the secret ingredient to building better systems in your business? What if your systems didn’t just organize your practice, but nurtured the people who keep it alive? How much smoother could everything run if structure weren’t about control but trust, clarity, and care?
In this podcast episode snippet from the GPBC25 Series, Jennifer Froemel discusses building a structure with soul and systems that support people, not just processes.
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Meet Jennifer Froemel
Jennifer Froemel, LCPC, is the host of The Fear of Change Podcast and a seasoned therapist with nearly 30 years of experience helping people navigate life transitions and emotional growth. Through her warm, grounded approach, she explores how fear, change, and self-discovery intersect—and how embracing uncertainty can lead to greater clarity, connection, and purpose.Visit
Fear of Change to listen to Jennifer’s podcast.
In This Podcast
* Trust your instincts when something feels off
* Safety + trust = predictability
* How you can build better systems
Trust your instincts when something feels off
I realized that consistency without rigidity meant care without chaos … I want my systems to work … So I recognize that with systems [that work] you have empathy and not rigidity. (Jennifer Froemel)
Jennifer Froemel was having a lot of trouble with her EHR systems when she first launched her private practice.
Through seemingly numerous iterations and attempts to find where the problem lay, she realized that it was essential for her systems to focus on the people they served, rather than themselves, because ultimately they exist to make people’s lives better.
Safety + trust = predictability
When Jennifer hired the new billing team for her practice, their client retention and overall income levels increased. With better-designed systems that were specifically suited to her team and their clients’ needs, the business could function optimally.
Over the last year that we’ve worked with this billing company, what’s happened is we increased our revenue by 23%! They helped, in real-time, redesign the front-end of our verification and benefits,