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The Profitable Play Podcast
Michele Caruana
360 episodes
5 days ago
If you own or manage an indoor play center, play cafe, indoor playground, family entertainment center, mobile soft play rental business or really any business that serves local children and families, and you want to operate with more EASE and JOY, all while making the living you dreamed of– I created the profitable play podcast just for you. Join me, your host, Michele Caruana, for small but mighty tips every single weekday that will all add up to a BIG impact on your mindset, your business, and your bottom line. Stick with me to keep the PASSION and GROW the profit in YOUR play-based business
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Entrepreneurship
Business
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All content for The Profitable Play Podcast is the property of Michele Caruana and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
If you own or manage an indoor play center, play cafe, indoor playground, family entertainment center, mobile soft play rental business or really any business that serves local children and families, and you want to operate with more EASE and JOY, all while making the living you dreamed of– I created the profitable play podcast just for you. Join me, your host, Michele Caruana, for small but mighty tips every single weekday that will all add up to a BIG impact on your mindset, your business, and your bottom line. Stick with me to keep the PASSION and GROW the profit in YOUR play-based business
Show more...
Entrepreneurship
Business
Episodes (20/360)
The Profitable Play Podcast
348: How Indoor Playground Owners Can Use AI NOW to Set Up a Stronger 2026

Most indoor playground and play café owners don’t need more ideas going into a new year — they need better execution on the ones they already have.


In this episode, I break down exactly how I’m using AI right now to help my indoor playground business owner clients review numbers, tighten systems, and remove the operational friction that quietly drains time and profit.


This isn’t about trends or tech overwhelm. It’s a step-by-step, practical walkthrough of how I recommend using AI as an analyst, operations assistant, and planning tool so you can head into 2026 with clearer priorities, stronger systems, and far less on your plate.


BLOG for this episode


05:00–11:00 Strategy 1: Revenue analysis to find 2026 opportunities

11:00–15:10 Strategy 2: Fix party systems before busy season

15:10–17:10 Strategy 3: SOPs that don’t depend on the owner

17:10–19:00 Strategy 4: Floor-plan-based cleaning and safety

19:00–23:10 Strategy 5: Prevent membership churn with AI

23:10–25:35 Strategy 6: Pricing and add-on cleanup

25:35–27:55 Strategy 7: Customer message scripts and decision trees

27:55–29:50 Strategy 8: Policies and incident reporting systems

29:50–31:40 Strategy 9: Repurpose marketing content fast

31:40–34:15 Strategy 10: Website clarity, conversion, and SEO

34:15–38:35 Strategy 11: Partner and sponsor generation for 2026


OTHER RESOURCES:

Play Cafe Academy & Play Makers Society

Getting Started With Your Play Cafe [YouTube Video Playlist]

What's Working In The Indoor Play Industry 2025 Guide

Fund Your Indoor Play Business [Free Training]

Indoor Play Courses & 1:1 Consulting Waitlist

Michele’s Instagram

Michele’s Website

Play Cafe Academy YouTube Channel

ETSY Template Shop

Prepare Your Indoor Playground For a Recession

Play Cafe Academy & Play Makers Society

Questions and Support: Support@michelecaruana.com 

Play Cafe Academy & Play Makers Society: http://bit.ly/3HES7fD

Questions and Support: Support@michelecaruana.com 

Simplify and Scale with 50% OFF WellnessLiving: https://discover.wellnessliving.com/playcafeacademy

Active Campaign Free Trial: https://www.activecampaign.com/?_r=D6IYK3HG

Show more...
3 days ago
35 minutes 53 seconds

The Profitable Play Podcast
347: Quick Strategies To Finish the Year Strong Even After a Slow Black Friday

If your Black Friday weekend fell flat or December sales feel slower than expected, this episode is for you.


In this episode, I share proven, mid-December strategies that boost revenue quickly and with minimal stress. From annual membership offers to 2025 party pricing, holiday break camps, summer camp gift cards, retail live sales, low-lift holiday events, and more — you’ll learn exactly what works now, why it works, and how to implement it at your indoor playground or play café business.


BLOG for this episode


In this episode, you’ll learn:

  • Why December often feels busy but not profitable
  • How annual membership sales generate thousands in a week
  • What email sequence converts existing monthly members
  • How to sell 2026 parties right now — even if parents don’t have a date yet
  • Why holiday break camps are a revenue lifesaver
  • How to sell summer camp gift cards even before your program is finalized
  • A unique and fun way to clear out retail inventory using live video
  • Low-lift event ideas that sell out, especially for baby families
  • How to pick ONE initiative at a time to avoid overwhelm
  • The mindset shift that makes all these strategies work: ease > price

Links:

  • Learn more or join Play Cafe Academy and Play Maker Society
  • Live Event Waitlist
  • Episode referenced: Low-Lift Holiday Events That Actually Sell Out
  • Episode referenced: Customer Avatars 101
  • Aluvii Demo With PCA Discount!


OTHER RESOURCES:

Play Cafe Academy & Play Makers Society

Getting Started With Your Play Cafe [YouTube Video Playlist]

What's Working In The Indoor Play Industry 2025 Guide

Fund Your Indoor Play Business [Free Training]

Indoor Play Courses & 1:1 Consulting Waitlist

Michele’s Instagram

Michele’s Website

Play Cafe Academy YouTube Channel

ETSY Template Shop

Prepare Your Indoor Playground For a Recession

Play Cafe Academy & Play Makers Society

Questions and Support: Support@michelecaruana.com 

Play Cafe Academy & Play Makers Society: http://bit.ly/3HES7fD

Questions and Support: Support@michelecaruana.com 

Simplify and Scale with 50% OFF WellnessLiving: https://discover.wellnessliving.com/playcafeacademy

Active Campaign Free Trial: https://www.activecampaign.com/?_r=D6IYK3HG

Show more...
1 week ago
34 minutes 11 seconds

The Profitable Play Podcast
346: Turning Your Retail Section Into a Reliable Revenue Stream With Justine From Liv and Mimis

In today’s episode of The Profitable Play Podcast, I’m joined by Justine, the owner of Liv and Mimi’s Play Café, who is now two years into her business journey.


WATCH on YouTube (plus get a tour of Justine's retail section: https://youtu.be/BpxtDLo8SNIz)


If you’re inside Play Maker Society, you already know how thoughtful and generous she is with her real-world experience—and today she’s sharing it all.


We focus heavily on retail, because Justine brings a strong background in merchandising and has used that expertise to turn her retail section into a powerful, profitable part of her business.


She walks us through how she chooses products, how she thinks about display and flow, what sells best for her audience, and the small changes that have had the biggest impact on her sales.


Beyond retail, we dig into the lessons she’s learned in her first two years of ownership—what she expected versus what surprised her, what she changed after year one, and how she continues to refine her operations, staffing, birthday parties, and membership strategy based on customer behavior.


If you’ve been wanting to grow your retail revenue—or you’ve felt stuck trying to choose the right products or manage inventory—this conversation will give you tons of practical insight and real examples you can apply right away.


Tune in to hear how Justine approaches retail with intention and how those strategies have contributed to both her revenue and her customer experience at Liv and Mimi’s Play Café.


Justine's Website

Justine's IG

Justine's Tik Tok


OTHER RESOURCES:

Play Cafe Academy & Play Makers Society

Getting Started With Your Play Cafe [YouTube Video Playlist]

What's Working In The Indoor Play Industry 2025 Guide

Fund Your Indoor Play Business [Free Training]

Indoor Play Courses & 1:1 Consulting Waitlist

Michele’s Instagram

Michele’s Website

Play Cafe Academy YouTube Channel

ETSY Template Shop

Prepare Your Indoor Playground For a Recession

Play Cafe Academy & Play Makers Society

Questions and Support: Support@michelecaruana.com 



Play Cafe Academy & Play Makers Society: http://bit.ly/3HES7fD

Questions and Support: Support@michelecaruana.com 

Simplify and Scale with 50% OFF WellnessLiving: https://discover.wellnessliving.com/playcafeacademy

Active Campaign Free Trial: https://www.activecampaign.com/?_r=D6IYK3HG

Show more...
2 weeks ago
59 minutes 8 seconds

The Profitable Play Podcast
345: 9 Things I'd Tell A Prospective Play Cafe Owner If I Was NOT Afraid To Hurt Their Feelings

In this episode, I’m sharing the exact tough-love truth I give my one-on-one clients inside Play Cafe Academy and Playmaker Society—the things I say privately that genuinely help people avoid incredibly expensive, stressful, and sometimes irreversible mistakes when opening an indoor playground or play café.


This audio is pulled directly from a YouTube video I recently published, and I wanted to share it here because it’s that important. But if you want to make sure you never miss content that doesn’t make it over to the podcast feed, be sure to subscribe to my YouTube channel as well.


If you’re in the planning phase, this is the reality check you need before signing a lease, building a business plan, launching a GoFundMe, choosing a location, or assuming open play alone will carry your business.


I walk through the most common misconceptions I see every week—unrealistic revenue projections, relying too heavily on vendors, expecting your customers to be loyal, thinking you can bring your kids to work, underestimating the impact on your relationship, and more.


I’m also diving into why no one wants to fund your dream, how crowdfunding can work when used as a marketing strategy (not a funding plan), and why your startup budget, projected revenue, and marketing spend need to align if you want the business to be sustainable and your life to stay intact.


My intention isn’t to scare you—it’s to give you the full, unfiltered picture so you can move forward with clarity, confidence, and realistic expectations.


A play café can absolutely be profitable and joyful, but only if it’s built on truth, not wishful thinking.


If you enjoyed this episode and want a part two for current owners, send me a message or leave a review.


RESOURCES MENTIONED:

Business Plan Toolkit

Why You Can't Bring Your Kids To Work

What Opening an Indoor Playground Costs



OTHER RESOURCES:

Play Cafe Academy & Play Makers Society

Getting Started With Your Play Cafe [YouTube Video Playlist]

What's Working In The Indoor Play Industry 2025 Guide

Fund Your Indoor Play Business [Free Training]

Indoor Play Courses & 1:1 Consulting Waitlist

Michele’s Instagram

Michele’s Website

Play Cafe Academy YouTube Channel

ETSY Template Shop

Prepare Your Indoor Playground For a Recession

Play Cafe Academy & Play Makers Society

Questions and Support: Support@michelecaruana.com 


Play Cafe Academy & Play Makers Society: http://bit.ly/3HES7fD

Questions and Support: Support@michelecaruana.com 

Simplify and Scale with 50% OFF WellnessLiving: https://discover.wellnessliving.com/playcafeacademy

Active Campaign Free Trial: https://www.activecampaign.com/?_r=D6IYK3HG

Show more...
2 weeks ago
36 minutes 50 seconds

The Profitable Play Podcast
344: Year 1 Of Opening A Play Cafe With Owner Jessalyn Pustay From The Playroom WV

Year 1 Of Opening A Play Cafe With Jessalyn Pustay From The Playroom West Virginia!


This interview is also available on YouTube as a video here!


You can also get a summary of this episode on our blog here!


In today’s episode, I’m talking with The Playroom owner Jessalyn Pustay about her first year in business and the lessons she learned while creating a high-quality play and programming space in West Virginia — something she desperately wanted for her own kids after relocating from Washington, DC.


In this interview, we cover:


...How her staffing model grew from just herself to a small, reliable team that can now handle emergencies and weekend coverage.


...The tech struggles she faced early on, why pieced-together systems held her back, and why she’s excited to try something new.


...The marketing channels that actually work in her town.


...How she adjusted pricing and added unlimited memberships, plus which revenue streams perform best.


...The strong seasonality in her area and how she planned ahead financially to make summer slowdowns manageable.


...Her shift away from certain offerings, like read-and-plays and drop-off events, and the themed playgroups and holiday events that consistently sell out.


...The birthday party add-ons that made the biggest difference in profitability.


...How customer feedback shaped her hours and upcoming plans like co-working mornings and homeschool days.


...The vendor and community partnerships that drive real revenue, from bakers and roasters to photographers and local activity providers.


...Her biggest wins and biggest learning moments.


...How her personal workload has shifted — now just three short on-site days a week — and what she’s beginning to delegate.



Jessalyn closes with heartfelt advice for prospective owners: learn from people who have already done it, set boundaries early, and don’t let the business drain the energy you need to run it well.


If you’re planning, opening, or in your first couple of years, this episode is packed with practical insight and honest reflection.


TIK TOK: https://www.tiktok.com/@theplayroomwv


WEBSITE: www.theplayroomwv.com


INSTAGRAM: https://www.instagram.com/theplayroomwv/


FACEBOOK: https://www.facebook.com/theplayroomwv


PLAY SPACE BRAIN: https://playspacebrain.com/




PROFITABLE PLAY RESOURCES:

Play Cafe Academy & Play Makers Society

Getting Started With Your Play Cafe [YouTube Video Playlist]

What's Working In The Indoor Play Industry 2025 Guide

Fund Your Indoor Play Business [Free Training]

Indoor Play Courses & 1:1 Consulting Waitlist

Michele’s Instagram

Michele’s Website

Play Cafe Academy YouTube Channel

ETSY Template Shop

Prepare Your Indoor Playground For a Recession

Play Cafe Academy & Play Makers Society

Questions and Support: Support@michelecaruana.com 


Play Cafe Academy & Play Makers Society: http://bit.ly/3HES7fD

Questions and Support: Support@michelecaruana.com 

Simplify and Scale with 50% OFF WellnessLiving: https://discover.wellnessliving.com/playcafeacademy

Active Campaign Free Trial: https://www.activecampaign.com/?_r=D6IYK3HG

Show more...
3 weeks ago
1 hour 2 minutes 46 seconds

The Profitable Play Podcast
343: Want Your Customers To "Shop Small" Instead Of On Amazon? The Honest Truth (And What You Can Do To Win Back Holiday Sales TODAY)

In this bonus episode, I’m breaking down a tough but important truth about holiday retail: parents aren’t loyal to Amazon—they’re loyal to convenience.


If you want families in your community to “shop small” with your indoor playground or play cafe business, you have to make buying from your business as simple and friction-free as possible.


I walk through exactly how indoor playground owners can streamline both in-person and online shopping, including mobile-first website fixes, tap-to-pay checkout, same-day pickup, local delivery, gift guides, and quick fulfillment systems.


When we make shopping with us the easiest option, we win more holiday retail sales—without having to compete on price.


Blog for this episode


Let Us Fix Your Website (Schedule A Free Call)


OTHER RESOURCES:

Play Cafe Academy & Play Makers Society

Getting Started With Your Play Cafe [YouTube Video Playlist]

What's Working In The Indoor Play Industry 2025 Guide

Fund Your Indoor Play Business [Free Training]

Indoor Play Courses & 1:1 Consulting Waitlist

Michele’s Instagram

Michele’s Website

Play Cafe Academy YouTube Channel

ETSY Template Shop

Prepare Your Indoor Playground For a Recession

Play Cafe Academy & Play Makers Society

Questions and Support: Support@michelecaruana.com 


Play Cafe Academy & Play Makers Society: http://bit.ly/3HES7fD

Questions and Support: Support@michelecaruana.com 

Simplify and Scale with 50% OFF WellnessLiving: https://discover.wellnessliving.com/playcafeacademy

Active Campaign Free Trial: https://www.activecampaign.com/?_r=D6IYK3HG

Show more...
1 month ago
17 minutes 56 seconds

The Profitable Play Podcast
342: Highly Profitable, Low-Lift Holiday Events To Add To Your Calendar (That Are NOT Santa Visits!)

In this episode, I’m sharing the simplest, most profitable holiday events you can add to your calendar — even in the middle of the December chaos. These ideas are designed to increase revenue, visibility, and loyalty without overwhelming you or your team.


BLOG for this episode


I talk about why you don’t need to compete with free community events, why age-specific offerings (especially for babies) are incredibly strategic, and how a few thoughtful touches can make small, curated events feel premium and sell out quickly.


In this episode, I cover:

• Why the holiday season feels overwhelming — and how to keep events simple

• Why free events aren’t your competition

• The power of baby-focused and age-specific programming

• How to use small group sizes to your advantage

• High-impact, low-lift event ideas you can run immediately


If you want to boost revenue without burning out this holiday season, this episode will give you everything you need.



PROFITABLE PLAY RESOURCES:

BLOG for this episode

Play Cafe Academy & Play Makers Society

Getting Started With Your Play Cafe [YouTube Video Playlist]

What's Working In The Indoor Play Industry 2025 Guide

Fund Your Indoor Play Business [Free Training]

Indoor Play Courses & 1:1 Consulting Waitlist

Michele’s Instagram

Michele’s Website

Play Cafe Academy YouTube Channel

ETSY Template Shop

Prepare Your Indoor Playground For a Recession

Play Cafe Academy & Play Makers Society

Questions and Support: Support@michelecaruana.com 

Play Cafe Academy & Play Makers Society: http://bit.ly/3HES7fD

Questions and Support: Support@michelecaruana.com 

Simplify and Scale with 50% OFF WellnessLiving: https://discover.wellnessliving.com/playcafeacademy

Active Campaign Free Trial: https://www.activecampaign.com/?_r=D6IYK3HG

Show more...
1 month ago
45 minutes 40 seconds

The Profitable Play Podcast
341: Earn Respect From Your Employees as A Leader With These 10 Important Habits

If you’re already open, you know this — and if you’re getting ready to open, you’re about to find out: managing a team is one of the hardest, most complex, and most draining parts of running an indoor playground or play café.


In this episode, I’m sharing 10 leadership habits that have helped me earn the respect and trust of my team — not because they had to follow me, but because they wanted to. These are lessons I’ve learned the hard way over the years, adapted specifically for our unique industry where most employees are part-time, often young, and juggling a lot outside of work.


I’ll walk you through how I:

  • Model the behavior I expect
  • Communicate clearly and address issues early
  • Listen to my team and act on their feedback
  • Take ownership publicly and coach privately
  • Empower instead of micromanage
  • Recognize wins that build morale
  • Stay calm when chaos hits
  • Stay fair and consistent
  • Invest in my team’s growth, even if they won’t stay forever
  • Lead with humility and openness


Because leadership in this industry isn’t about barking orders — it’s about setting the tone, building trust, and creating a culture that runs smoothly even when you’re not in the room.


If you’re ready to create that kind of team — one that respects you, supports each other, and helps your business grow — this episode is for you.


BLOG for this Episode

YOUTUBE VIDEO for this Episode


PROFITABLE PLAY RESOURCES:

Play Cafe Academy & Play Makers Society

Getting Started With Your Play Cafe [YouTube Video Playlist]

What's Working In The Indoor Play Industry 2025 Guide

Fund Your Indoor Play Business [Free Training]

Indoor Play Courses & 1:1 Consulting Waitlist

Michele’s Instagram

Michele’s Website

Play Cafe Academy YouTube Channel

ETSY Template Shop

Prepare Your Indoor Playground For a Recession

Play Cafe Academy & Play Makers Society

Questions and Support: Support@michelecaruana.com 

Play Cafe Academy & Play Makers Society: http://bit.ly/3HES7fD

Questions and Support: Support@michelecaruana.com 

Simplify and Scale with 50% OFF WellnessLiving: https://discover.wellnessliving.com/playcafeacademy

Active Campaign Free Trial: https://www.activecampaign.com/?_r=D6IYK3HG

Show more...
1 month ago
46 minutes 13 seconds

The Profitable Play Podcast
340: Checking in With Sunshine Play Cafe Owner Sarah Kobin 1 Year Later On What's Worked and What Hasn't After 18 Months In Business

In this episode, I’m catching up with play café owner Sarah Kobin, who I first interviewed about a year and a half ago when she was still in the early opening phase of her business.


Now that she’s been open for 18 months, Sarah shares what’s changed — from which revenue streams performed best (and which didn’t) to how her team, systems, and daily operations have evolved.


We talk about what’s surprised her most since opening, what she’d do differently if she could start over, and how her role as the owner has shifted as the business has grown.


If you’re curious what the first full year of running an indoor playground really looks like — the wins, the lessons, and everything in between — you’re going to love this follow-up conversation.


Simplify and Scale with 50% OFF WellnessLiving


Sarah's Website

Sunshine Play Cafe Facebook

Sunshine Play Cafe Instagram

Meet Sarah


PROFITABLE PLAY RESOURCES:

Play Cafe Academy & Play Makers Society

Getting Started With Your Play Cafe [YouTube Video Playlist]

What's Working In The Indoor Play Industry 2025 Guide

Fund Your Indoor Play Business [Free Training]

Indoor Play Courses & 1:1 Consulting Waitlist

Michele’s Instagram

Michele’s Website

Play Cafe Academy YouTube Channel

ETSY Template Shop

Prepare Your Indoor Playground For a Recession

Play Cafe Academy & Play Makers Society

Questions and Support: Support@michelecaruana.com 



Play Cafe Academy & Play Makers Society: http://bit.ly/3HES7fD

Questions and Support: Support@michelecaruana.com 

Simplify and Scale with 50% OFF WellnessLiving: https://discover.wellnessliving.com/playcafeacademy

Active Campaign Free Trial: https://www.activecampaign.com/?_r=D6IYK3HG

Show more...
1 month ago
52 minutes 33 seconds

The Profitable Play Podcast
339: The Hidden Risks of Joining a Play Café Franchise

In this episode, I’m breaking down the truth about play café and indoor playground franchising — and why this model has failed to deliver lasting success for most owners, outside of what you may see on social media.


I’ve worked with countless franchisees who believed joining an established concept would simplify their startup journey, only to discover overwhelming fees, lack of flexibility, and corporate systems that didn’t fit their local markets. 


In this episode, I share real examples of owners who struggled under these agreements and explain the key red flags to watch for if you’re researching a franchise opportunity (and we get VERY specific!).


You’ll learn:

• Why big national brands like The Little Gym or Goldfish Swim School can make franchising work — and why smaller ones rarely can.

• The financial math behind royalties, marketing fees, and hidden costs.

• Common build-out and permitting pitfalls new franchisees face.

• The importance of local flexibility in pricing, programs, and menu offerings.

• How to read the Franchise Disclosure Document (FDD) and spot deal-breaking clauses.

• Smarter alternatives to franchising for aspiring owners who still want systems and support.


If you’ve been tempted by the promise of “done-for-you” business ownership, this episode will help you make a truly informed decision before signing anything.


Blog for this episode

Old Pros and Cons of Franchising Article Mentioned

What's Working Guide for 2025-2026


OTHER RESOURCES:

Play Cafe Academy & Play Makers Society

Getting Started With Your Play Cafe [YouTube Video Playlist]

What's Working In The Indoor Play Industry 2025 Guide

Fund Your Indoor Play Business [Free Training]

Indoor Play Courses & 1:1 Consulting Waitlist

Michele’s Instagram

Michele’s Website

Play Cafe Academy YouTube Channel

ETSY Template Shop

Prepare Your Indoor Playground For a Recession

Play Cafe Academy & Play Makers Society

Questions and Support: Support@michelecaruana.com 


Play Cafe Academy & Play Makers Society: http://bit.ly/3HES7fD

Questions and Support: Support@michelecaruana.com 

Simplify and Scale with 50% OFF WellnessLiving: https://discover.wellnessliving.com/playcafeacademy

Active Campaign Free Trial: https://www.activecampaign.com/?_r=D6IYK3HG

Show more...
1 month ago
40 minutes 53 seconds

The Profitable Play Podcast
338: Whether You Sell or Liquidate, Every Play Cafe Needs an Exit Plan (Here's The Why and HOW)

At some point, almost every play cafe owner will exit their business — whether it’s by selling, transitioning to a new owner, or closing and moving on to the next chapter. It’s a natural part of the business lifecycle, but it’s something most of us don’t think about until we have to.


In this episode of The Profitable Play Podcast, I’m breaking down what it really means to sell your indoor playground or play cafe business versus liquidating it — and how to know which option makes the most sense for you.


If you’ve ever wondered what your exit strategy could look like — whether that’s years down the road or something you’re actively considering now — this episode will help you start preparing your business to be both sellable and sustainable.


Watch this episode on YouTube instead

Read This Info On The Blog


Here’s what I’ll cover inside:


  • Why some owners choose to sell versus liquidate
  • What a buyer is actually purchasing when they buy your business
  • What liquidation really looks like — and when it might be the right move
  • How to prepare financially, legally, and emotionally for either scenario
  • Why building a “sellable” business now makes it far more scalable long-term


I’ll also walk you through practical steps to get your finances, systems, and lease ready — so you can protect your investment, reduce your stress, and keep every possible door open for your future.


Whether your business is thriving or you’re simply feeling the weight of ownership right now, this conversation will give you the clarity, confidence, and next steps you need to move forward intentionally and on your own terms.


Resources Mentioned:

Ep 68: Why Most Indoor Playgrounds Don't Sell, OR Sell For A Loss

Video: Exit Strategies For Play Cafe Owners

Video: My Tips For Selling Or Closing Your Business

Video: Breaking Your Commercial Lease




OTHER RESOURCES:

Play Cafe Academy & Play Makers Society

Getting Started With Your Play Cafe [YouTube Video Playlist]

What's Working In The Indoor Play Industry 2025 Guide

Fund Your Indoor Play Business [Free Training]

Indoor Play Courses & 1:1 Consulting Waitlist

Michele’s Instagram

Michele’s Website

Play Cafe Academy YouTube Channel

ETSY Template Shop

Prepare Your Indoor Playground For a Recession

Play Cafe Academy & Play Makers Society

Questions and Support: Support@michelecaruana.com 

Play Cafe Academy & Play Makers Society: http://bit.ly/3HES7fD

Questions and Support: Support@michelecaruana.com 

Simplify and Scale with 50% OFF WellnessLiving: https://discover.wellnessliving.com/playcafeacademy

Active Campaign Free Trial: https://www.activecampaign.com/?_r=D6IYK3HG

Show more...
2 months ago
37 minutes 14 seconds

The Profitable Play Podcast
337: 10 Last-Minute, Low-Cost Halloween Ideas for Indoor Playgrounds and Play Cafés

If Halloween snuck up on you this year—don’t stress. In this episode, I share 10 quick, low-cost, and high-impact ways to boost October profits and make your indoor playground or play café feel festive without draining your time or budget.


These ideas will help you attract families, boost engagement, and create memorable experiences—whether you have a day or a week to prepare.


BLOG for this episode: https://www.michelecaruana.com/blog/halloween-ideas


In This Episode, You’ll Learn How To:


  • Run a simple costume photo contest to increase social media reach (learn more in episode 127 here!)
  • Create baby- and toddler-friendly Halloween activities for families too young to trick-or-treat
  • Offer themed drink or café specials that feel fun and seasonal
  • Turn leftover party favors into a creative indoor trick-or-treat setup
  • Add low-cost décor and staff costumes to transform your space overnight
  • Host quick themed activities like story-time or dance parties
  • Introduce small upsells like crafts or glow play for extra revenue
  • Use Halloween to boost memberships or party bookings before year-end


OTHER RESOURCES:

Take a Vacation As An Owner (FREE Download)

Play Cafe Academy & Play Makers Society

Getting Started With Your Play Cafe [YouTube Video Playlist]

What's Working In The Indoor Play Industry 2025 Guide

Fund Your Indoor Play Business [Free Training]

Indoor Play Courses & 1:1 Consulting Waitlist

Michele’s Instagram

Michele’s Website

Play Cafe Academy YouTube Channel

ETSY Template Shop

Prepare Your Indoor Playground For a Recession

Play Cafe Academy & Play Makers Society

Questions and Support: Support@michelecaruana.com 

Play Cafe Academy & Play Makers Society: http://bit.ly/3HES7fD

Questions and Support: Support@michelecaruana.com 

Simplify and Scale with 50% OFF WellnessLiving: https://discover.wellnessliving.com/playcafeacademy

Active Campaign Free Trial: https://www.activecampaign.com/?_r=D6IYK3HG

Show more...
2 months ago
23 minutes 33 seconds

The Profitable Play Podcast
336: Worried About Protecting Your Play Cafe Business Legally? I Ask MY Lawyer MJ Morley Your Legal Questions

Prefer to read? This episode's takeaways are summarized here!

Prefer to watch? This interview's also on YouTube here

ETSY Template Shop



Work with MJ Morley Law: https://www.mjmorleylaw.com/



Thinking about opening a play café or indoor playground business? Or maybe you already own one and want to be sure you’re legally protected? Understanding trademark protection and cease and desist letters is essential for both new and current owners.


In this episode, I sit down with my lawyer to get clear, practical answers to the most common legal questions play café and indoor playground owners face, including:


...How to avoid infringing on someone else’s trademark before you launch


...What a cease and desist actually is (and how it differs from a lawsuit)


...The right steps to take if you ever receive one


...Whether or not you should share cease and desist letters publicly


...What types of names, logos, and phrases are trademark-able


...If and when you should file your own trademarks to protect your business


...The potential consequences of sending meritless or false cease and desist letters


Whether you’re still in the business planning phase or already operating your play café and want to protect yourself legally if you ever receive a cease and desist, this conversation will give you the knowledge you need to safeguard your brand, avoid costly mistakes, and move forward with confidence.


OTHER RESOURCES:

Play Cafe Academy & Play Makers Society

Getting Started With Your Play Cafe [YouTube Video Playlist]

What's Working In The Indoor Play Industry 2025 Guide

Fund Your Indoor Play Business [Free Training]

Indoor Play Courses & 1:1 Consulting Waitlist

Michele’s Instagram

Michele’s Website

Play Cafe Academy YouTube Channel

ETSY Template Shop

Prepare Your Indoor Playground For a Recession

Play Cafe Academy & Play Makers Society

Questions and Support: Support@michelecaruana.com 




Play Cafe Academy & Play Makers Society: http://bit.ly/3HES7fD

Questions and Support: Support@michelecaruana.com 

Simplify and Scale with 50% OFF WellnessLiving: https://discover.wellnessliving.com/playcafeacademy

Active Campaign Free Trial: https://www.activecampaign.com/?_r=D6IYK3HG

Show more...
2 months ago
28 minutes 48 seconds

The Profitable Play Podcast
335: Pre-Opening Secrets for Play Café Success And A Look Inside The Business Opening Process With Amy Bowman

In this episode of The Profitable Play Podcast, I sit down with Amy Bowman, founder of the soon-to-launch live music–themed play space, The Jamboree Club in Pennsylvania.


Amy is right in the middle of business planning and finalizing her location, so we dive deep into the most important steps every indoor playground or play café owner should take before opening their doors.

Here’s what we cover in this episode:

  • Pitching your business plan to investors and what they’ll expect
  • Securing sponsorships from local businesses
  • Defining your role as an owner when you’re also a busy parent
  • What to handle before signing your lease versus after
  • Creating the perfect pre-launch marketing runway and generating pre-opening sales and bookings
  • The biggest mistakes new owners make during this phase—mistakes I’ve made too


If you’re anywhere in the business planning stage, this episode is packed with insights to help you avoid common missteps and set yourself up for success.


Follow Amy’s business on IG: instagram.com/thejamboreeclub/

Website: https://www.thejamboreeclub.com/


OTHER RESOURCES:

Play Cafe Academy & Play Makers Society

Getting Started With Your Play Cafe [YouTube Video Playlist]

What's Working In The Indoor Play Industry 2025 Guide

Fund Your Indoor Play Business [Free Training]

Indoor Play Courses & 1:1 Consulting Waitlist

Michele’s Instagram

Michele’s Website

Play Cafe Academy YouTube Channel

ETSY Template Shop

Prepare Your Indoor Playground For a Recession

Play Cafe Academy & Play Makers Society

Questions and Support: Support@michelecaruana.com 



Play Cafe Academy & Play Makers Society: http://bit.ly/3HES7fD

Questions and Support: Support@michelecaruana.com 

Simplify and Scale with 50% OFF WellnessLiving: https://discover.wellnessliving.com/playcafeacademy

Active Campaign Free Trial: https://www.activecampaign.com/?_r=D6IYK3HG

Show more...
2 months ago
57 minutes 4 seconds

The Profitable Play Podcast
334: 10 Sales Automation Strategies for Indoor Playgrounds — Get Time Back & Grow Revenue

As indoor playground owners, we didn’t open our spaces to spend nights chasing late payments or answering 10pm DMs. We opened to build community and have time with our families.


That balance is possible—with automation.


In this episode, I’m sharing 10 sales automations you can set up THIS week to recover lost bookings, increase revenue, and free up your time, including:

  • Abandoned cart emails & texts
  • Evergreen social media ads
  • Exit pop-ups & nurture sequences
  • Chatbots for off-hours
  • Party follow-ups, win-back campaigns & renewal reminders
  • Upsells & review requests
  • MUCH more!


These automations plug the leaks in your funnel so you stop losing sales—and stop choosing between being present at work or at home.


📚 BLOG For This Episode


🔗 Episodes Mentioned

  • Episode 1: How To Incentivize People To Opt-In
  • Episode 2: Generate 89% MORE Revenue With An Automated Welcome Sequence
  • Episode 44: Upselling—How To Increase Average Transaction Value
  • Episode 195: Abandoned Cart Sequences


Active Campaign Free Trial


OTHER RESOURCES:

Play Cafe Academy & Play Makers Society

Getting Started With Your Play Cafe [YouTube Video Playlist]

What's Working In The Indoor Play Industry 2025 Guide

Fund Your Indoor Play Business [Free Training]

Indoor Play Courses & 1:1 Consulting Waitlist

Michele’s Instagram

Michele’s Website

Play Cafe Academy YouTube Channel

ETSY Template Shop

Prepare Your Indoor Playground For a Recession

Play Cafe Academy & Play Makers Society

Questions and Support: Support@michelecaruana.com 

Play Cafe Academy & Play Makers Society: http://bit.ly/3HES7fD

Questions and Support: Support@michelecaruana.com 

Simplify and Scale with 50% OFF WellnessLiving: https://discover.wellnessliving.com/playcafeacademy

Active Campaign Free Trial: https://www.activecampaign.com/?_r=D6IYK3HG

Show more...
3 months ago
42 minutes 51 seconds

The Profitable Play Podcast
333: Why Your Indoor Playground Needs A Cafe (And More Hard Truths) With Funtown Play Cafe Owner Kate Mitchell

Simplify and Scale with 50% OFF WellnessLiving: https://discover.wellnessliving.com/playcafeacademy


In this episode of The Profitable Play Podcast, I sit down with Kate Mitchell, the inspiring owner of Funtown Play Café, to hear the real story behind how she turned her vision into a thriving family destination.


Kate shares the highs, the lows, and everything in between—from the spark of inspiration that started her journey, to the challenges of the build-out process, to how she developed such a strong and recognizable brand that immediately resonates with families.


We also dive into:

  • How Kate’s branding and marketing have fueled her growth
  • Which marketing channels have been most effective for her
  • How she chose the right play equipment, layout, and amenities for her community
  • The systems, tools, and training that keep her team consistent and her business running smoothly
  • Which revenue streams have been strongest so far—and which ones didn’t quite hit the mark
  • The most surprising challenges of day-to-day operations
  • What’s been most rewarding about owning a play café
  • How Kate balances entrepreneurship with motherhood


If you’ve ever wondered what it really takes to bring a play café to life—or you’re looking for practical tips and encouragement to keep moving forward—this conversation is full of golden nuggets you won’t want to miss.


👉 Listen in and get inspired by Kate’s journey to creating Funtown Play Café!


Funtown Play Cafe Website

Funtown Play Cafe IG


OTHER RESOURCES:

Play Cafe Academy & Play Makers Society

Getting Started With Your Play Cafe [YouTube Video Playlist]

What's Working In The Indoor Play Industry 2025 Guide

Fund Your Indoor Play Business [Free Training]

Indoor Play Courses & 1:1 Consulting Waitlist

Michele’s Instagram

Michele’s Website

Play Cafe Academy YouTube Channel

ETSY Template Shop

Prepare Your Indoor Playground For a Recession

Play Cafe Academy & Play Makers Society

Questions and Support: Support@michelecaruana.com 



Play Cafe Academy & Play Makers Society: http://bit.ly/3HES7fD

Questions and Support: Support@michelecaruana.com 

Simplify and Scale with 50% OFF WellnessLiving: https://discover.wellnessliving.com/playcafeacademy

Show more...
3 months ago
45 minutes

The Profitable Play Podcast
332: Thriving Through Your First Months Of Indoor Playground Ownership With Jan From Kinderland

In this episode of The Profitable Play Podcast, I share a recorded coaching call with Jan from Kinderland Play Cafe in Hendersonville, TN that covers the exact questions so many indoor playground and play café owners face when setting up their systems and preparing their business for growth—or even a future sale.


My guest’s long-term plan is to eventually sell their business, so every decision they make now is with that end goal in mind. During our conversation, we dig into:


  • How to realistically set up and enforce cleaning procedures with staff so you don’t need to rely as much on outside cleaners
  • When and how to delegate customer communication—whether that’s email or social media messages—without losing control
  • Whether to implement different pay grades for staff, and how that impacts team harmony
  • Handling tricky operational details and bottlenecks that present themselves as you go through your first weeks and months of operation
  • How to navigate software costs and adjustments as your customer base grows
  • And finally, how to streamline the entire party booking process—from the initial reservation all the way through confirmations, reminders, and follow-ups


If you’re in the trenches of creating processes, figuring out how much to delegate, or looking to build a business that’s scalable and eventually sellable, this episode is packed with actionable advice.


Kinderland Website: https://www.kinderland-hendersonville.com/

Kinderland IG: https://www.instagram.com/kinderland.hendersonville



OTHER RESOURCES:

Play Cafe Academy & Play Makers Society

Getting Started With Your Play Cafe [YouTube Video Playlist]

What's Working In The Indoor Play Industry 2025 Guide

Fund Your Indoor Play Business [Free Training]

Indoor Play Courses & 1:1 Consulting Waitlist

Michele’s Instagram

Michele’s Website

Play Cafe Academy YouTube Channel

ETSY Template Shop

Prepare Your Indoor Playground For a Recession

Play Cafe Academy & Play Makers Society

Questions and Support: Support@michelecaruana.com 





Play Cafe Academy & Play Makers Society: http://bit.ly/3HES7fD

Questions and Support: Support@michelecaruana.com 

Simplify and Scale with 50% OFF WellnessLiving: https://discover.wellnessliving.com/playcafeacademy

Show more...
3 months ago
1 hour 6 minutes 46 seconds

The Profitable Play Podcast
331: Non-Profit Success With Rosie Lynch From Wild Child Museum

In this episode of The Profitable Play Podcast, I share a recorded coaching call with Rosie Lynch, founder of Wild Child Museum & Managerie, a non-profit indoor play space operating inside her local community center.


We discuss the strategic advantages of starting in a low-overhead location — including building a loyal customer base, growing a healthy financial foundation, and securing community and business sponsors — before moving into a larger, more costly space.


Topics covered include:

  • Creating consistent revenue to support hiring paid staff over volunteer reliance
  • Increasing social media presence and local visibility
  • Evaluating future expansion opportunities
  • Leveraging non-profit status to secure sponsors, grants, and community support


This episode offers practical insights for play space owners interested in sustainable growth, community partnerships, and non-profit operations.


Play Cafe Academy & Play Makers Society


Connect with Wild Child Museum & Managerie:

🌐 Website: wildchildmuseum.org

📸 Instagram: @wildchildmuseum

📘 Facebook: Wild Child Museum & Managerie



OTHER RESOURCES:

Play Cafe Academy & Play Makers Society

Getting Started With Your Play Cafe [YouTube Video Playlist]

What's Working In The Indoor Play Industry 2025 Guide

Fund Your Indoor Play Business [Free Training]

Indoor Play Courses & 1:1 Consulting Waitlist

Michele’s Instagram

Michele’s Website

Play Cafe Academy YouTube Channel

ETSY Template Shop

Prepare Your Indoor Playground For a Recession

Play Cafe Academy & Play Makers Society

Questions and Support: Support@michelecaruana.com 



Play Cafe Academy & Play Makers Society: http://bit.ly/3HES7fD

Questions and Support: Support@michelecaruana.com 

Simplify and Scale with 50% OFF WellnessLiving: https://discover.wellnessliving.com/playcafeacademy

Show more...
4 months ago
1 hour 2 minutes 12 seconds

The Profitable Play Podcast
330: "Unstaffed" Play Spaces? Use Cases, Safety Tips, and New Revenue Streams

2 TICKETS LEFT FOR PLAY MAKER SOCIETY LIVE: https://www.michelecaruana.com/playmakerslive2025


Is your indoor playground or play café business ready for more freedom, flexibility, and revenue?


In this episode, I share how a simple keypad entry system can completely transform your business operations. Whether you're hoping to reduce your reliance on staff, offer after-hours access, or turn your space into a community hub, this upgrade might be the highest ROI decision you make this year.


💡 What You'll Learn in This Episode:

  • Why keypad entry is a smart move for both safety and scalability
  • How to offer unstaffed open play sessions and private rentals
  • Ways to rent your space to instructors, therapists, and community groups
  • How to give your cleaners, vendors, and staff secure access without keys
  • How keypad access can support premium membership tiers and sensory-friendly hours
  • Real examples of how this tool creates passive revenue while you sleep


This episode is packed with actionable tips for play café owners ready to work smarter—not harder.


🎧 Tune in and learn how to turn your front door into a revenue-generating asset.


🔗 Links & Resources Mentioned:

Wellness Living

Passport Technologies

Play Date Indoor Playground

Episode 263: My Interview with Heather

Play Cafe Academy


OTHER RESOURCES:

Play Cafe Academy & Play Makers Society

Getting Started With Your Play Cafe [YouTube Video Playlist]

What's Working In The Indoor Play Industry 2025 Guide

Fund Your Indoor Play Business [Free Training]

Indoor Play Courses & 1:1 Consulting Waitlist

Michele’s Instagram

Michele’s Website

Play Cafe Academy YouTube Channel

ETSY Template Shop

Prepare Your Indoor Playground For a Recession

Play Cafe Academy & Play Makers Society

Questions and Support: Support@michelecaruana.com


Play Cafe Academy & Play Makers Society: http://bit.ly/3HES7fD

Questions and Support: Support@michelecaruana.com 

Simplify and Scale with 50% OFF WellnessLiving: https://discover.wellnessliving.com/playcafeacademy

Show more...
6 months ago
23 minutes 22 seconds

The Profitable Play Podcast
329: Summer Revenue Rescue for Indoor Playground Owners (Even WITHOUT Summer Camps)

If you’re listening in real time, you know that summer is just around the corner—and if your foot traffic or bookings are starting to dip, you’re not alone. This season can catch even the most prepared indoor playground owners off guard. But here’s the good news: even if you didn’t get a summer plan in place months ago, it’s not too late to make a real impact on your revenue.


In this episode, I’m sharing creative, actionable, and low-lift ways to boost income quickly—even if you’re starting from scratch. These are strategies I used myself when we were struggling through slow summer seasons, and they helped us not only stay afloat but thrive.


I’ll walk you through how to:

  • Rent out your unused play equipment for outdoor and at-home parties
  • Offer balloon décor for off-site events, not just birthdays
  • Host preschool and kindergarten readiness camps without needing certifications
  • Fill a big market gap by offering baby-friendly classes and series
  • Launch short-term summer memberships, especially for teachers
  • Add a mini retail section with seasonal essentials and sensory-friendly options
  • Run themed drop-off nights with a summer twist
  • Take your café mobile by popping up at local markets and events
  • Host profitable micro events that don’t require big crowds
  • Open up private rentals for families looking for low-stimulation or exclusive play options


Remember, these don’t all need to be complicated or time-consuming. Many of these ideas can be launched in a day or two using the resources you already have—and just one or two can make a big difference in your bottom line this summer.


If you want help launching any of these ideas fast, be sure to check the show notes for links to free resources and templates inside Play Cafe Academy. And if you’re in Play Maker Society, bring your questions to our next group call and I’ll walk you through them step-by-step.

Don’t let the slower season catch you off guard. Let’s get creative, stay scrappy, and make this your most profitable summer yet.


Episodes & Resources Mentioned:

WellnessLiving

Mobile Event Business Toolkit ($37)

Episode 204: Summer Memberships

Episode 99: Calculating ROI Of Renting That Booth

Episode 325: Parent-Only Event Ideas

Episode 249: Reuse Party Supplies And Make Extra Money Selling Busy Bags



OTHER RESOURCES:

Play Cafe Academy & Play Makers Society

Getting Started With Your Play Cafe [YouTube Video Playlist]

What's Working In The Indoor Play Industry 2025 Guide

Fund Your Indoor Play Business [Free Training]

Indoor Play Courses & 1:1 Consulting Waitlist

Michele’s Instagram

Michele’s Website

Play Cafe Academy YouTube Channel

ETSY Template Shop

Prepare Your Indoor Playground For a Recession

Play Cafe Academy & Play Makers Society

Questions and Support: Support@michelecaruana.com 


Play Cafe Academy & Play Makers Society: http://bit.ly/3HES7fD

Questions and Support: Support@michelecaruana.com 

Simplify and Scale with 50% OFF WellnessLiving: https://discover.wellnessliving.com/playcafeacademy

Show more...
7 months ago
45 minutes 35 seconds

The Profitable Play Podcast
If you own or manage an indoor play center, play cafe, indoor playground, family entertainment center, mobile soft play rental business or really any business that serves local children and families, and you want to operate with more EASE and JOY, all while making the living you dreamed of– I created the profitable play podcast just for you. Join me, your host, Michele Caruana, for small but mighty tips every single weekday that will all add up to a BIG impact on your mindset, your business, and your bottom line. Stick with me to keep the PASSION and GROW the profit in YOUR play-based business