On this episode of The Stramaglio Show, Mike sits down with Howard Bonus, longtime executive at DLL, to talk about the evolution from traditional print into a broader, technology-driven workplace ecosystem. Howard shares how DLL is approaching “print and non-print” growth globally, why AI and robotics currently focus on optimizing existing processes, and how dealers can marry their print portfolios with emerging IT and security offerings to grow faster. He and Mike explore consolidation, the classic 80/20 rule in dealer performance, and a powerful IDC prediction that, “By 2028, 40% of organizations currently under a print services contract will seek to consolidate print and IT services under one contract through a "single source" provider.” (Source: IDC FutureScape: Worldwide Imaging, Printing, and Document Solutions 2026 Predictions. IDC #US53858425, October 2025.)
Howard also gets personal, reflecting on lessons from his early days in the restaurant business, the mentors who shaped his leadership philosophy, and the Generation Next program he helped build to bring young sales talent into the industry. They wrap with advice for emerging leaders, DLL’s commitment to enhancing customer experience first, and, of course, Howard’s favorite Frank Sinatra tune, “New York, New York."
Chapters:00:00 Welcome and Introduction to Howard Bonus04:03 DLL’s Alignment with Technology Evolution08:10 Industry Outlook and Market Convergence14:50 DLL’s Vision and Philosophy19:12 Personal Insights and Future Growth22:35 Advice for Young Professionals and Mentorship27:54 Career Pride and Future Engagements
Guest Links:DLL Website: https://www.dllgroup.com/enHoward's LinkedIn: https://www.linkedin.com/in/howard-bonus-10749718
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