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The Travel Business Unpacked
The Travel Business Unpacked
52 episodes
1 week ago
Welcome to The Travel Business Unpacked, the podcast by Gifted Travel Network, the premier host agency for luxury travel advisors. Hosted by Meredith Calloway, this podcast is your gateway to discovering how to turn a love for travel into a thriving career. Explore inspiring stories, expert insights, and proven strategies for building a sustainable and lucrative travel business. Whether you're dreaming of making a career leap or seeking fresh ideas to grow your existing travel venture, this is the podcast for you! Learn more about Gifted Travel Network: https://www.giftedtravelnetwork.com/
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All content for The Travel Business Unpacked is the property of The Travel Business Unpacked and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Welcome to The Travel Business Unpacked, the podcast by Gifted Travel Network, the premier host agency for luxury travel advisors. Hosted by Meredith Calloway, this podcast is your gateway to discovering how to turn a love for travel into a thriving career. Explore inspiring stories, expert insights, and proven strategies for building a sustainable and lucrative travel business. Whether you're dreaming of making a career leap or seeking fresh ideas to grow your existing travel venture, this is the podcast for you! Learn more about Gifted Travel Network: https://www.giftedtravelnetwork.com/
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Places & Travel
Society & Culture
Episodes (20/52)
The Travel Business Unpacked
Turning High Professional Standards into a High-Touch Travel Business with Jackie Wammock

This week on The Travel Business Unpacked podcast, host Meredith Calloway is joined by Jackie Wammock, founder of Travelera Partners and a graduate of GTN’s Travel MBA program. After a thriving 30-year career in commercial real estate, Jackie made a bold pivot into luxury travel advising, bringing with her a deep respect for client trust, project management expertise, and an unwavering commitment to doing things the right way.


In this episode, Jackie shares how a quiet moment on a sailboat in Croatia led to an unexpected career shift, how she brought her real estate background into her travel business, and how she built her business from a place of intention and professionalism. From her early perfection paralysis to leading successful safari groups in Kenya, Jackie’s story is a candid look at how business acumen and passion can come together to create something truly fulfilling.


They also explore:

  • Why Jackie delayed early bookings to protect client trust
  • How Travel MBA helped her build strong systems from the start
  • What it looks like to outsource intentionally and protect your time
  • The role of social media in building a personal brand
  • How equestrian experiences are shaping her niche safari offerings


Whether you're a career-switcher or a seasoned advisor looking to grow with intention, Jackie’s story is a thoughtful reminder that building a successful travel business isn’t about doing everything; it's about doing the right things, at the right time, for the right clients.

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1 week ago
44 minutes 10 seconds

The Travel Business Unpacked
Heather Vergara: Building the Team Behind Show Them the World

In this episode of The Travel Business Unpacked podcast, Meredith Calloway sits down with Heather Vergara, founder of Show Them the World, to unpack her journey from corporate brand marketing to building a multi-million-dollar travel business.

Heather shares how her background in marketing and storytelling helped her attract clients organically through content, why shifting her focus to luxury travel was a turning point for growth, and how building the right team—starting with operational support—allowed her business to scale beyond the solo advisor stage. From navigating a host agency switch to hiring ahead of growth, Heather offers honest insights into the mindset shifts and decisions that made expansion possible.

Along the way, the conversation weaves in the personal side of entrepreneurship—raising well-traveled kids, designing a family travel calendar with intention, and experiencing those full-circle moments that remind you why you took the leap in the first place.

Show Them the World: https://www.showthemtheworld.com/

Gifted Travel Network: https://www.giftedtravelnetwork.com/

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3 weeks ago
45 minutes 2 seconds

The Travel Business Unpacked
50 Episodes and One Year Later: Behind the Podcast with Meredith Calloway

In this week's special milestone episode of The Travel Business Unpacked podcast, Meredith Calloway takes the hot seat and is interviewed by guest host Lybbi Hebel, GTN's Creative Marketing Strategist.

To mark the podcast’s 50th episode and one-year anniversary, Meredith reflects on the journey of how the podcast came to be, why spotlighting advisor stories matters so deeply, and what she’s learned along the way. In a warm and wide-ranging conversation, she shares the personal experiences, entrepreneurial pivots, and mindset shifts that shaped her path from Wall Street to luxury travel and co-founding GTN.


They also explore:

  1. The power of story in building awareness for travel advising as a real business

  2. Why community over competition has always been central to GTN’s model

  3. How mindset went from a mystery to a core pillar of Meredith’s leadership

  4. What “travel candy” is, and how it might show up in future episodes

  5. Meredith’s first “pinch me” travel moment that made it all feel real

Whether you’ve been listening from the start or just discovered the podcast, this anniversary episode is a heartfelt look behind the scenes, as well as a reminder of what’s possible when passion meets intention.

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1 month ago
48 minutes 44 seconds

The Travel Business Unpacked
Beyond the Highlight Reel with Julie Ann Hargett

Meredith is joined by Julie Ann Hargett, owner of H Luxury Travel and GTN Top Producer. Julie Ann shares how she went from planning a personal anniversary trip to building a referral-only luxury travel business, all while raising two kids and navigating rapid industry shifts. In this episode, Julie Ann opens up about the challenges of growing a high-touch agency, what it really takes to deliver luxury service, and how she built lasting client relationships rooted in trust, personalization, and consistency. She also reflects on the importance of setting boundaries, hiring support before burnout, and giving herself permission to pursue both a successful business and a fulfilling family life.


H Luxury Travel: https://hluxurytravel.com/

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1 month ago
46 minutes 30 seconds

The Travel Business Unpacked
Designing an Effective Luxury Travel Brand That Feels True to You

In this week's special episode of The Travel Business Unpacked podcast, host Meredith Calloway was joined live at The 7-Figure Travel Business Summit by three advisors known for their standout branding. During this dynamic panel conversation, these advisors shared how they turned personal vision into powerful brand identities that not only feel luxurious, but deeply aligned with their values and voice. From finding the right designer to knowing when to pivot, they offer honest insights into the creative process behind building a brand that truly resonates.


They also explore:

  • What it takes to create a brand that reflects both passion and professionalism
  • Lessons learned from collaborating with branding experts
  • How to evolve your brand as your business and goals shift
  • Signs your brand may be due for a refresh
  • The balance between aesthetics and clarity in luxury branding

Whether you’re starting from scratch or reimagining your brand’s future, this conversation is full of practical takeaways and creative inspiration.


Featured Advisors:

Jen Campbell Boles, Explore More Travel Co.🔗https://exploremoretravelco.com/

Erica Davies, The Well Traveled Soul🔗https://thewelltraveledsoul.com/

Margaret Critz, For The Good Times Travel.

🔗https://forthegoodtimestravel.com/

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1 month ago
43 minutes 39 seconds

The Travel Business Unpacked
From Fear of Flying to 40 Under 40 & the Future of Travel Advising feat. Caroline Hollar

In this episode, Meredith Calloway talks with Caroline Hollar, GTN’s Director of Marketing, about her journey from fresh college graduate to TravelPulse 40 Under 40 honoree. Caroline shares what nearly a decade inside Gifted Travel Network has taught her about the evolution of travel entrepreneurship, the rise of next-gen advisors, and how AI is reshaping marketing and creativity across the industry.Together, they explore the mindset behind facing fear - whether that’s launching a business or boarding a plane - and what it takes to build confidence, embrace change, and carve out a career that truly takes you places - sometimes literally. Caroline's 40 under 40 profile: https://www.travelpulse.com/40-under-40/2025/caroline-hollar-gifted-travel-network

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1 month ago
41 minutes 25 seconds

The Travel Business Unpacked
How Laney Sachs Turned Her Love for Italy into a Seven-Figure Travel Brand

This week on The Travel Business Unpacked podcast, host Meredith Calloway is joined by Laney Sachs, founder of Ortensia Blu Travel Adventures and GTN Top Producer. What began as a side hustle importing olive oil from Italy turned into a thriving travel business rooted in Laney’s deep love for Italy, her eye for detail, and her commitment to doing things right.

In this episode, she shares how her early group trips grew organically from a blog and Facebook posts, why working with DMCs transformed her business (and her sanity), and how she intentionally built a team to support both growth and balance. From finding the right clients to monetizing group travel from the very beginning, Laney’s approach is a masterclass in staying grounded while scaling smart.

They also explore:

  • Why working with DMCs is a non-negotiable in luxury travel
  • What made Laney a natural fit for “come with me” group strategies
  • The confidence it takes to sell destinations you haven’t visited
  • How she built a referral-based business from scratch
  • Her hiring journey—and how she found the right team members
  • The real mindset shift behind sustainable success


Whether you’re just starting out or preparing to scale, Laney’s story is a powerful reminder that there’s no one right way to build a fulfilling travel business—just the way that’s right for you.

🔗Ortensia Blu Travel Adventures: https://ortensiablutraveladventures.com/

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2 months ago
42 minutes 25 seconds

The Travel Business Unpacked
A New Chapter: How Joan Qualls Built a Second Career as a Luxury Travel Advisor

This week on The Travel Business Unpacked podcast, host Meredith Calloway is joined by Joan Qualls of Tasteful Voyages, a longtime Travel MBA alum with a sharp business background and a deep love for travel. After a successful 30-year career in healthcare finance, Joan could have comfortably retired, but she instead chose to build a travel business from the ground up. Joan shares how she accidentally stumbled into the industry, how her analytical mindset and mentoring instincts shaped her success, and why helping others experience the world brings her the most joy. From polar bears in Greenland to river cruises inspired by a magazine ad, her story isn't just proof that it’s never too late to start something new, but also that your previous career might be your biggest asset. They also explore:- How the Travel MBA program laid the foundation for Joan’s entrepreneurial mindset- The value of luxury partnerships,even for budget-conscious clients- Why Virtuoso membership has been a “game changer” for her growth- How Joan defines success on her own terms- Her role as a connector, mentor, and trusted resource in the GTN community- Advice for career-changers navigating doubt or imposter syndrome Whether you're building your business alongside a full-time job or starting over after retirement, Joan’s story is a reminder that curiosity, generosity, and community are powerful tools for long-term success.https://www.tastefulvoyages.com/ https://www.instagram.com/tasteful_voyages/

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2 months ago
44 minutes 53 seconds

The Travel Business Unpacked
The Busy Besté: How Meghann Bjarnesen Thrives with an Extra Full Plate

This week on The Travel Business Unpacked podcast, host Meredith Calloway is joined by Meghann Bjarnesen, co-founder of Besté Travel Design. With a corporate background in health insurance and a consulting mindset, Meghann brings a refreshingly strategic and systems-driven perspective to building a travel business, all while still working a full-time job.


In this episode, Meghann shares how leaving an executive role led her to entrepreneurship, and why structure, time-blocking, and clear boundaries have been key to growing her agency sustainably. She opens up about the realities of starting a business with a close friend, finding clarity in complementary roles, and embracing the slower, often nonlinear path to seven-figure sales.


They also explore:

  • What it really looks like to run a travel business while fully employed
  • The value of networking intentionally, and how Meghann uses tools like the Scout Guide to drive growth
  • Building trust and credibility with luxury clients, even before you have the portfolio
  • Learning from early business mistakes, including process gaps and boundaries with clients
    • How writing and content creation have become a quiet superpower in her marketing strategy


  • Whether you’re juggling multiple roles or building your business in phases, Meghann’s journey is a powerful reminder that success doesn’t always follow a straight line. It’s about using your strengths, staying open to pivots, and knowing when to move at your own pace.

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    2 months ago
    44 minutes 2 seconds

    The Travel Business Unpacked
    Unpacking the 7-Figure Travel Business Summit

    Curious about the 7-Figure Travel Business Summit and whether it’s right for you? In this solo episode, Meredith Calloway pulls back the curtain on GTN’s highly anticipated 3-day virtual event happening November 18–20.

    Whether you’re dreaming about turning your passion for travel into a legitimate career or you’re an established advisor stuck in the “accidental hobbyist” trap, this summit was designed with you in mind. Meredith answers the most frequently asked questions, shares the inspiration behind bringing this industry-wide event to life, and walks through exactly what attendees can expect—from the game-changing content to the Partner Lounge lineup.

    You’ll hear:

    - What the summit actually is (and isn’t)

    - Who it’s for (and who it’s not)

    - Why the time to go all in on luxury travel is now

    - A preview of the featured topics, speakers, and luxury partner sessions

    Whether you're brand new, pivoting into luxury, or looking to finally scale, this episode will help you decide if this is your next best step. Spoiler alert: it probably is.

    🎟️ Learn more & register: https://www.giftedtravelnetwork.com/events/summit

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    2 months ago
    35 minutes 9 seconds

    The Travel Business Unpacked
    Pinch-Me Moments and Million Dollar Milestones with Kim Esté

    This week on The Travel Business Unpacked podcast, host Meredith Calloway is joined by Kim Esté, co-founder of Besté Travel Designs. A former high school educator who once led student trips through Europe, Kim shares how a casual conversation with a friend sparked a complete career transformation—and how she’s built a thriving travel business in her 60s.

    In this candid conversation, Kim reflects on what it really takes to go from part-time planner to million-dollar producer, the emotional highs and mindset hurdles along the way, and why creating a brand rooted in your identity matters. She also opens up about what it’s like to build a business with a best friend, how community played a role in her success, and why she’s more confident than ever in the future of her travel career.

    They also explore:

    • How Kim built momentum in a 55+ community

    • The role of rebranding in attracting luxury clients

    • How group travel became a natural niche

    • Why partnership and mindset are key to long-term success

    • Her “pinch me” moments—from Cappadocia to business class flights

    Whether you’re pivoting careers or growing your luxury travel business, Kim’s story is a grounded, inspiring look at what’s possible with heart, strategy, and a strong support system.

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    3 months ago
    46 minutes 11 seconds

    The Travel Business Unpacked
    Scaling Smart with Katie Crago: Team, Service, and Growth

    Meredith sits down with Top Producer Katie Crago of KHC Grand Travel to explore how she turned a love for Disney into the foundation of a thriving luxury travel business. Katie shares how she escaped the “accidental hobbyist” trap, defined her ideal client, and built a small but mighty team to support growth. They dive into mindset shifts, delegation strategies, and the three phases of the sales cycle - plus the partner relationships that open doors to those unforgettable, pinch-me moments for clients.

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    3 months ago
    53 minutes 18 seconds

    The Travel Business Unpacked
    Cruising, Kindness, and the Future of Travel with Industry Icon Vicki Freed

    This week on The Travel Business Unpacked podcast, host Meredith Calloway is joined by Vicki Freed, Royal Caribbean International’s Senior Vice President of Sales, Trade Support and Service. With a career spanning more than four decades, Vicki has become one of the most respected leaders in cruising and one of the strongest advocates for travel advisors.


    In this episode, Vicki reflects on her path from selling travel in her early 20s to leading sales at two of the world’s biggest cruise lines. She shares why relationships have always mattered more than titles, how Royal Caribbean stood by advisors during the pandemic, and why she believes kindness and compassion should guide leadership.


    They also explore:

    • The evolution of the travel advisor’s role from agent to trusted advisor
    • How Royal Caribbean has invested in supporting advisors long-term
    • The cruise industry’s biggest opportunities for growth and new-to-cruise clients
    • Innovation at sea, from Perfect Day at CocoCay to Icon of the Seas
    • Why entertainment, luxury suites, and even shipboard dogs are redefining the cruise experience
    • How perspective, gratitude, and “mental muscles” help leaders navigate stress


    Vicki also shares the philosophy that drives her work: travel advisors aren’t just booking trips, they’re memory doctors, creating life-changing moments that clients will never forget.

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    3 months ago
    44 minutes 54 seconds

    The Travel Business Unpacked
    Travel MBA Unpacked: Insights from the Inside with Stephanie Jones

    What’s the difference between starting your own travel business and joining an existing agency as a booking member? In this episode, Meredith Calloway sits down with Stephanie Jones, Membership Development Specialist at Gifted Travel Network, to unpack the two paths into the travel industry and what it takes to succeed. From her firsthand experience as both a booking member and now the person who interviews prospective Travel MBA applicants, Stephanie shares insights on Jumpstart, selling luxury travel, and building lasting relationships. This week on The Travel Business Unpacked podcast, Meredith is joined by Stephanie Jones, Membership Development Specialist at Gifted Travel Network. Stephanie came to GTN after her own experience as a booking member with The Travel Boutique, where she discovered both the rewards and realities of working as a travel advisor. Now, she’s the first point of contact for aspiring advisors exploring GTN’s Travel MBA program. In this episode, Stephanie shares her unique perspective on the two distinct paths into the travel industry, building your own business versus joining as a booking member, and why both have an important place in the profession. She also reflects on what she’s learned from auditing the Travel MBA program, including the emotional impact of Jumpstart, the value of relationships in luxury travel, and why selling early is essential to long-term success.

    Stephanie also shares her own adventurous spirit—from becoming a licensed pilot to planning her dream trips—and how her journey continues to shape her role in helping new advisors take their first steps.

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    3 months ago
    40 minutes 27 seconds

    The Travel Business Unpacked
    How This Busy Mom Built a Luxury Travel Business Designed for Busy Moms

    This week on The Travel Business Unpacked podcast, host Meredith Calloway is joined by Christina Vieira of Showcase the World Travel. What began as a Disney-focused side hustle quickly grew into a thriving family travel business with a clear brand, strong systems, and a loyal client base. Christina shares how she built her business around busy moms, created a funnel that works, and turned marketing into her zone of genius.

    In this episode, Christina explains why strategy matters more than instant gratification, how she grew through a pandemic-era launch, and what it really takes to scale with a team. She also talks candidly about balancing business ownership with motherhood, and why she believes in teaching kids to travel early and often.

    They also explore:

    • How to design lead magnets and funnels that actually convert

    • Turning Disney clients into long-term, repeat travelers

    • The role of automation and email sequences in building relationships

    • Charging fees confidently in a crowded Disney market

    • Building a team that aligns with your core values

    • Why systems, boundaries, and trust are the keys to growth

    From marketing brilliance to meaningful family moments, Christina’s story is a practical, inspiring look at building a business that supports both clients and your life.

    🔗Showcase The World Travel: https://showcasetheworld.com/

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    4 months ago
    48 minutes 33 seconds

    The Travel Business Unpacked
    Family, Trust, and a Decade of Creating VIP Travel Experiences

    This week on The Travel Business Unpacked podcast, host Meredith Calloway is joined by Tammy and Justin Murphy, the mother–son duo behind VIP Travel Experience. Over the past decade, they’ve built a thriving, referral-based luxury travel business rooted in trust, creativity, and shared passion. What started as Tammy taking over a small agency from her brother has evolved into a multi-million-dollar company with a team of seven, top producer status, and clients who return year after year.


    In this episode, Tammy and Justin reflect on the lessons of building a family-run business, from balancing roles and responsibilities to navigating growth and hiring. They share how Tammy’s early passion for Italy shaped their brand, how Justin brought fresh energy and detail-oriented expertise, and why their group trips have become a signature part of their success.


    They also explore:

    1. What it really takes to grow from solo advisor to thriving team

    2. The challenges and rewards of running a business with family

    3. Why referrals and long-term client relationships drive sustainable growth

    4. The evolution of group travel and how to make it a profitable niche

    5. Their most meaningful “pinch me” travel moments


    Whether you’re dreaming of bringing family into your business or curious about scaling beyond solo, Tammy and Justin’s story is a candid look at what it means to build a business that lasts.


    🔗VIP Travel Experience: https://www.viptravelexperience.com/

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    4 months ago
    50 minutes 8 seconds

    The Travel Business Unpacked
    ASTA Unpacked: Advocacy, Education & Elevation for Travel Advisors featuring Zane Kerby

    Behind every travel advisor’s success is an organization fighting for the profession. Meredith chats with ASTA President & CEO, Zane Kerby, about why ASTA matters, how it’s protecting advisors at every level, and the real stories of wins that keep this industry thriving.

    Learn more: https://www.asta.org/

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    4 months ago
    49 minutes 42 seconds

    The Travel Business Unpacked
    40 Ships and Counting: How Celeste Became "The Cruise Matchmaker"

    This week on The Travel Business Unpacked podcast, host Meredith Calloway is joined by Travel MBA alum, longtime GTN mentor, and cruise expert, Celeste Auger Munshi of Indulgent Voyages. In this episode, Celeste shares how she moved from corporate structure to entrepreneurship, why cruises are one of the most versatile and lucrative products for advisors to sell, and how she has built a successful business while navigating the realities of being a caregiver.


    Topics covered in this episode include:

    1. Dispelling common cruise misconceptions and finding the right fit for every traveler

    2. How to grow a business through referrals, repeat clients, and deep relationships

    3. Designing a sustainable business model around your capacity and priorities

    4. The unique flexibility of travel advising for different life stages and needs


    From multi-generational vacations to once-in-a-lifetime expeditions, Celeste’s story shows how you can create meaningful travel experiences for clients while building a business that works for your unique life circumstances.


    🔗Indulgent Voyages: https://www.indulgentvoyages.com/


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    5 months ago
    50 minutes 43 seconds

    The Travel Business Unpacked
    How Stacey and Fred Baker Built their Travel Business On Purpose, With Purpose

    What happens when you blend a deep love for travel, a calling for community, and a background in ministry? This week on The Travel Business Unpacked podcast, host Meredith Calloway is joined by Stacey and Fred Baker of Dogwood Travel Designs. In this episode, you’ll hear how the Bakers went from Disney family vacations to full-time travel entrepreneurship, carving out a niche in luxury faith-based group travel. They share how their son’s unique needs inspired Stacey’s start, how Fred’s pastoral background shapes their business vision, and how they’ve grown into a powerful team with complementary strengths. They also unpack mindset shifts around money and faith, the long game of growing group travel, and how the right community makes all the difference, especially when life throws you a curveball. Whether you're a solo advisor or building something with a partner, this conversation offers thoughtful insight into what it really takes to build a meaningful, sustainable travel business.Website: https://www.dogwoodtravel.com/Instagram: www.instagram.com/dogwoodtraveldesigns/

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    5 months ago
    49 minutes 10 seconds

    The Travel Business Unpacked
    From Burnout to Brilliant Escapes: Erin's "Dive" Into Luxury Travel

    This week on The Travel Business Unpacked podcast, host Meredith Calloway is joined by Erin Camin of Brilliant Escapes. After a decade in the New York ad world, Erin Camin took a six-month sabbatical that turned into ten months of slow travel and soul searching, ultimately leading her to build her own boutique travel business.

    In this episode, Erin shares her journey from burnout to business owner, how she navigated a pandemic-era pause, and the patient growth it took to find her niche in luxury dive trips.


    They also explore:

    • How to align your travel business with your personal values and lifestyle
    • Strategies for destination matching and creating tailored client experiences
    • The realities of running a travel business while working full-time
    • Redefining luxury travel through personalization, connection, and thoughtful pacing


    Whether you’re just starting out or figuring out your next chapter, Erin’s story will inspire you to trust your instincts, take the leap, and design a business that fits the life you want.

    🔗Brilliant Escapes: https://brilliantescapes.com/

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    5 months ago
    44 minutes 32 seconds

    The Travel Business Unpacked
    Welcome to The Travel Business Unpacked, the podcast by Gifted Travel Network, the premier host agency for luxury travel advisors. Hosted by Meredith Calloway, this podcast is your gateway to discovering how to turn a love for travel into a thriving career. Explore inspiring stories, expert insights, and proven strategies for building a sustainable and lucrative travel business. Whether you're dreaming of making a career leap or seeking fresh ideas to grow your existing travel venture, this is the podcast for you! Learn more about Gifted Travel Network: https://www.giftedtravelnetwork.com/