S4E16 - Leading the Next Generation of Dealers

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The Walk Around

JM&A Group

102 episodes

1 week ago

A car dealership podcast that brings all things automotive to your listening ears! Learn how to grow your dealership, or grow your automotive career with sales, Finance, Fixed Operations, and Leadership insights.

Automotive

Leisure

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Automotive

Leisure

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S4E16 - Leading the Next Generation of Dealers

The Walk Around

25 minutes 28 seconds

1 month ago

S4E16 - Leading the Next Generation of Dealers

Karen Ford, President at Sutton Ford and incoming NextGen Committee President at NAMAD, talks cultivating culture and continuing legacies at dealerships. Plus, what she had to do before she could join her family’s dealership.

For more information about our guest, visit their ⁠⁠LinkedIn⁠⁠.

Episode Breakdown

0:00 - Karen’s journey to becoming a dealer

5:50 - What OEM work-experience gave Karen as a dealership leader

6:47 - How Karen’s continuing a dealership legacy

8:10 - Top rewarding moments from becoming a dealer

9:25 - Cultivating a culture at her dealerships

10:49 - The goal of NextGen and building up future dealers

12:00 - Dealership operations: What Karen’s focusing on

14:04 - Establishing connections with local communities

17:50 - Opportunities for increasing sales

19:12 - Karen’s Best Bets on community-first dealerships, digital retail and more

Liked this episode? Find our full episode library ⁠⁠⁠⁠here⁠⁠⁠⁠.